Ever wonder what it would be like to build a billing software from the ground up? In this episode, we got a chance to sit down with two industry experts who have been with Epic for over 20 years and explore the journey of building and optimizing the core Electronic Health Record system through systematic feedback and connection with clients like AdventHealth.

We discuss the complexities of Artificial Intelligence and automation, and how Epic prioritizes development to remain aligned with the industry needs.

Our guests share their background and personal experiences, highlighting their career achievements and the professional journeys that led to their current roles.

 

 

If you have comments, questions or just want to say hi, please contact us at [email protected].

 

Our host, Tim Reiner, is senior vice president of revenue management for AdventHealth. He leads systemwide efforts to create a more seamless, transparent and compassionate experience for every patient who interacts with our revenue cycle functions. With more than 20 years of experience, Tim is dedicated to reimagining how innovation, automation and human connection work together to support the financial aspects of whole-person care beyond the bedside.

 

Revenue Cycle: Above the Bottom Line — the podcast where we dive deep into the challenges, strategies and innovations shaping the future of health care revenue cycle management. Throughout each episode, we sit down with leaders and industry experts to offer thought-provoking conversations, actionable career advice and discussions about the latest trends you need to know. Be sure to subscribe and join us as we unpack the future of revenue cycle — one conversation at a time.

 

Executive Producer: Lana Vulicevic

Producer(s): Abigail Elies, Emanuel Pope, Theortra Jones

Production Editor(s): Ydalmis DiGiorgio, Alaina Davis

Studio Production: AdventHealth Studio Seven, Dave Sirak, Robert Page