Revenue Cycle Optimized

Every January, payors reset benefits, deductibles, and authorizations—making eligibility re-verification a critical step for practices. This episode unpacks why the stakes are higher than ever and how automation ensures patients stay covered and revenue keeps flowing.

AI may be the buzzword of the decade, but its success depends on something far older—human connection. Join healthcare leader Nio Queiro for a candid discussion on demystifying AI, building trust across teams, and turning innovation into lasting operational change.

Brought to you by www.infinx.com

This episode features a client conversation with Lora Pada, AVP of Client Success, on how re-verification season is managed step by step. Learn how automation, staff augmentation, and customizable workflows ensure patients are re-verified quickly, accurately, and without disruption.

In this episode, we spotlight an article by Navaneeth Nair, Chief Product Officer at Infinx, recently published in Becker’s Hospital Review. The piece outlines six critical questions every healthcare CFO should be asking about artificial intelligence, from governance and ROI to workforce impact and compliance.

Physical therapy groups face massive reverification spikes every January. Learn how Agentic AI and flexible staffing can keep patients moving while protecting practice revenue.

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This episode highlights a client conversation on how intelligent automation and AI agents streamline eligibility verification and prior authorization for PT/OT practices, while human specialists manage exceptions for a complete, tech-enabled solution. Listeners will also hear how seasonal re-verification surges are handled with flexible workflows that reduce denials and improve turnaround times.

This episode unpacks the difference between clerical and clinical denials — and why so many prior auth denials get mislabeled as “clinical” until it’s too late. Learn how misclassification drives up costs, drains resources, and hides preventable issues that can be fixed on the front end.

Manual intake workflows are one of the biggest slowdowns in healthcare. Every day, staff spend hours chasing down documents, retyping data, or figuring out what’s missing—before a patient can even be scheduled.

In this episode, Stuart Newsome, VP of RCM Insights at Infinx, shows how agentic AI can change that.

Brought to you by www.infinx.com

Rural hospitals don’t need another cost-cutting cliché. They need to reclaim what’s already theirs. In this episode, Taylor Searfoss from Infinx highlights the hidden dollars buried in hospital workflows—and shows you how to find them.

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This episode highlights how one provider used claim complexity scoring to redesign workload assignment, curb cherry-picking, and dramatically reduce rebill rates. Along the way, we connect this approach to modern AR analytics, predictive modeling, and smarter workforce management.