Revenue Cycle Optimized

Not all prior authorization denials are created equal. This episode explores how clerical and clinical misclassifications distort denial data—and what intelligent automation can do to clarify the gray zones.

Randy Boner, Associate Director of Client Success, shares real-world lessons from the front lines of reverification—how automation, payer mapping, and orchestration reduce rework, improve accuracy, and keep coverage continuous through the busiest time of year.

Brought to you by www.infinx.com

Hospitals don’t fail at AI because the code is bad—they fail because the organization isn’t ready. In this episode, Stuart Newsome, Navaneeth Nair, and Dr. Tony Tedeschi unpack what “readiness” really means, from leadership alignment and workflow integration to leading indicators, data quality, and change management that sticks.

Explore how automation agents and human specialists work together across the three pillars of prior authorization — determination, initiation, and follow-up. Learn why this balance becomes mission-critical during reverification season, when accuracy and turnaround times can make or break cash flow.

As AI agents take on more decisions across the revenue cycle, the question isn’t how fast automation can move — it’s how safely it operates. This session explores the guardrails of governance in an AI-driven RCM environment, outlining practical steps to ensure transparency, compliance, and human accountability as automation scales.

Brought to you by www.infinx.com

Aakarsh Sethi, founder of Voxology AI, shares how conversational voice AI is redefining patient engagement and care coordination. This episode explores how empathy-driven automation can make patient access more connected, efficient, and inclusive.

Prior authorization remains one of the biggest obstacles to smooth reimbursement, causing delays, denials, and cash flow disruption across the revenue cycle. This episode explores why prior auth continues to break front-end operations and how automation, AI agents, and smarter workflows can finally stabilize the process.

Reverification can uncover coverage changes that require new prior authorizations. In this live demo, we’ll show how intelligent automation and AI agents determine when an authorization is needed, initiate it automatically, and keep the process moving without disrupting staff or patient care.

Brought to you by www.infinx.com

Navaneeth Nair, Chief Product Officer at Infinx, explains how AI and automation are reshaping the revenue cycle by creating seamless collaboration between people and intelligent agents. He describes a pragmatic roadmap where technology takes on more work autonomously without removing the human expertise that keeps healthcare operations moving.

When eligibility and benefits verification wobbles, everything in your revenue cycle does too. In this RCMinutes episode, we explore how manual EVB leads to denials, missed reverifications, and payment delays — and how intelligent automation, payer mapping, and insurance discovery build a stronger, smarter foundation for every claim.