This is a short 4 minute clip from a recent investing & brand relevancy podcast interview. If you have not spent any time on Restorationhardware.com or walked through one of their amazing stores or had a cup of coffee and a snack on the roof-top deck, I urge you to explore this one-of-a-kind business model. There is nothing else like this in physical retail. Sit in the Cloud Couch, you'll want one immediately!