RIMScast

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.

 

This week, Justin Smulison is joined by 2022 Harry and Dorothy Goodell Award winner, Lance Ewing!

 

Lance is one of the most visible and vocal risk management advocates. He is the previous RIMS President from 2003 to 2004, was Risk Manager of the Year in 2007, and was the Risk Innovator of the Year in 2008. Currently, he is the Vice President of Enterprise Risk Management and Operations for the San Manuel Band of Mission Indians; a federally recognized tribe of Serrano people in San Bernardino County, California.

 

In this conversation, Lance Ewing shares about his illustrious career in risk management; the qualities he seeks when building and hiring his risk department; how he feels receiving the Harry and Dorothy Goodell Award, and all about his current team and work at the San Manuel Band of Mission Indians.

 

Key Takeaways:

[:01] About the RIMS Membership.

[:15] About RIMScast.

[:29] About today’s episode with Lance Ewing.

[:35] Upcoming RIMS webinars and workshops.

[1:36] More about today’s episode.

[2:46] Justin welcomes Lance Ewing to RIMScast.

[3:43] Lance speaks about his experience of being named the 2022 Goodell award winner.

[4:30] About Lance’s history as the former RIMS President, Risk Manager of the Year, and Risk Innovator of the Year.

[5:06] Lance gives his thanks in regards to being named the 2022 Goodell award winner.

[7:11] Lance shares about his incredible staff and his work at the San Manuel Band of Mission Indians.

[8:00] How big the risk group is that Lance is working with right now, his philosophy on risk, and job opportunities at his organization.

[9:19] Lance shares his experiences working in the gaming and entertainment sector of risk management and what he loves about it.

[13:53] Lance reflects on his RIMS presidency from 2003 to 2004.

[17:40] RIMS plug time! All about the RIMS Legislative Summit 2022, RIMS Buyers Guide, and the RIMS App with Morgan O’ Rourke.

[20:13] The Legislative Summit returns on September 20th, 2022! Lance highlights the significance of this year’s summit.

[21:57] Is Lance going to be attending the Legislative Summit this year?

[23:12] Lance speaks about his experience chairing the first Legislative Summit.
[25:40] Having taken a lot of folks under his wings over the years, what does Lance look for in a risk management professional job applicant?

[28:46] is their team currently remote, on-site, or flexible?

[30:14] Did Lance find it more difficult to follow up with potential applicants remotely?

[31:45] The process of building an ERM program and how ERM has evolved over the decades.

[35:48] What Lance would like to see happen to the risk management profession in the next 20 years.

[37:59] Lance’s outlook on the next wave of risk professionals.

[41:11] Justin thanks Lance Ewing for joining the podcast and shares some of the links to check in today’s show notes.

 

Mentioned in this Episode:

RIMS Events, Education, and Services:

NEW FOR MEMBERS! RIMS Mobile App

RIMS Advocacy — Legislative Summit Returns on September 20th!

RIMS Buyers Guide

Risk Management Magazine: Awards Edition 2022

RISKWORLD registrants can still access educational sessions on-demand through the RISKWORLD app and through desktop here.

Sponsor RIMScast: Contact [email protected] or [email protected] for more information.

Virtual Workshops:

“Contractual Risk Transfer Canada” — May 18‒19th

“Fundamentals of Risk Management” — May 24‒25th

Webinars:

May 10, 2022 | “Administrator to Advisor: How to Build a Risk Function that Generates Broad Value” | Sponsored by Riskonnect

May 19, 2022 | “How Successful Security Teams Manage Risk to Build Trust and Drive Growth” | Sponsored by OneTrust

June 2, 2022 | “Cyber, and Data, and Regulatory Risks (to Avoid)—Oh My!” | Sponsored by Beazley

Sponsored RIMScast Episodes:

NEW: “Keeping Subcontractors Safe Through Partner Elevation” | Sponsored by Highwire

“ESG: A Responsibility and a Growing Megatrend” | Sponsored by Prudent Insurance Brokers Ltd.

“Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients”

| Sponsored by Gallagher Bassett

“Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency

“SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd.

“Navigating the Risk Landscape in 2022” | Sponsored by AXA XL

“Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett

“Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon

“Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST

“Aon’s 2021 Retail Industry Overview” | Sponsored by Aon

“A Legacy of Resilience” | Sponsored by J.B. Boda Group

“The Golden Era of Insurance” | Sponsored by The Hartford

“Insurance Investigation Trends Happening Now” | Sponsored by Travelers

“What Could a CRO Do for Your Business?” | Sponsored by Riskonnect

“Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL

“Property Valuation Deep Dive” | Sponsored by TÜV SÜD

“Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers

NEW RIMSCAST VIDEO: “Climate Change and Insurance: A Fireside Chat with Dev Bhutani and Deepak Madan” | Sponsored by Prudent Insurance Brokers Ltd.

Related RIMScast Episodes:

“From the Office of ‘KNOW’: 2022 Risk Manager of the Year Courtney Davis Curtis”

“Live from RISKWORLD 2022”

“Betting It All On Risk: Mark Habersack, Heart of RIMS Award Recipient 2021”

“RIMS 2021 Risk Manager of the Year: Michael Harrington”

“RIMS 2021 Award Winners: Elliott Long and Sue Mepham”

“Making the Grade: Cheryl Lloyd, 2021 Risk Manager of the Year Honor Roll Inductee”

“Risk Management in Higher Education with RIMS 2019 Risk Manager of the Year, Luke Figora”

“Transformative ERM Programs with 2018 Risk Manager of the Year, Rebecca Cady”

“RIMS 2020 Award Winners: Mark Humphreys and Katherine Dawal”

“RIMS 2020 Award Winners: Audrey Rampinelli and Larry Glasser”

RIMS Publications, Content, and Links:

RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community!

RIMS Virtual Workshops

Upcoming RIMS Webinars

On-Demand Webinars

RIMS Advisory Services — Ask a Peer

Risk Management Magazine

Risk Management Monitor

RIMS Coronavirus Information Center

RIMS Risk Leaders Series

RIMS-Certified Risk Management Professional (RIMS-CRMP)

RIMS-CRMP Stories — New interview featuring RIMS Treasurer Jennifer Santiago!

Spencer Educational Foundation

RIMS DEI Council

RIMS Path to the Boardroom

 

Want to Learn More?

Keep up with the podcast on RIMS.org and listen on iTunes.

Have a question or suggestion? Email: [email protected].

 

Join the Conversation!

Follow @RIMSorg on Facebook, Twitter, and LinkedIn.

 

Follow up with Our Guests:

Lance Ewing’s LinkedIn

 

Tweetables (For Social Media Use):

 

“The thing I can tell you … about the Goodell Award that RIMS just recently bestowed on me … is [that] it’s the pinnacle of your career, if you will, to receive that award. And to have Mary Roth … present that award to me was just overwhelmingly heartfelt.” — Lance Ewing

 

“I have an amazing staff. … I couldn’t have received the Goodell award without my staff. They do such a phenomenal job in backing me up and, quite frankly, keeping the engines running.” — Lance Ewing

 

“My philosophy has always been, from a risk standpoint, the more safety, loss prevention, [and] risk control you have, the fewer claims you’re going to have.” — Lance Ewing

 

“I’m looking for competency … but I’m looking more for chemistry [when reviewing risk management professional job applicants.] Are you going to fit with the team? .. There’s go to be a competency and a chemistry [but] I think chemistry is most important.” — Lance Ewing

 

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.

 

Joining Justin Smulison today to discuss workplace violence, public safety, and active shooter preparedness, is guest expert, Lauris Freidenfelds! Lauris Freidenfelds is the Vice President of Security Risk Consulting for Telgian Engineering & Consulting, responsible for the project management of complex projects, focusing on security and emergency management. His 40+ years of experience include extensive knowledge of operational security, technology, and emergency management programs.

 

In this episode, Lauris lends his knowledge and insights into what risk management professionals need to know about public violence and how it can impact their organization’s emergency preparedness programs. He shares examples of good practices regarding security plans and emergency preparedness, advice for risk managers, and key takeaways as we fast approach the middle of 2022.

 

Key Takeaways:

[:01] About the RIMS Membership.

[:15] About RIMScast.

[:27] About today’s episode with Lauris Freidenfelds!

[:35] Upcoming RIMS webinars and workshops.

[1:36] More about today’s episode.

[2:20] Justin welcomes Lauris Freidenfelds to RIMScast.

[2:26] A brief history of Lauris’ career in risk management and consulting.

[3:28] Recently, there was a high-profile incident where smoke grenades were set off in a crowded subway car. With people coming back to work and using public transportation, what does Lauris think that organizations and risk professionals should take away from an incident like this?

[5:20] When workplace violence occurs, is it a time for organizations and risk professionals to do some refresher exercises from prior training, or, is time to update?

[6:38] When you have public transportation close to your office or place of business, does that factor into emergency preparedness?

[7:52] The origin story of “Run, Hide, Fight.”

[8:23] Are you required to work with a risk manager to develop a workplace violence preparedness plan?

[9:56] RIMS plug time! About the RIMS Buyers Guide and the RIMS App!

[12:18] Lauris discusses security plans, how technology evolved, and what is commonly missing from technology assessments.

[15:17] How would we plan for a scenario where the shooter or attacker blends in with the crowd? (For example, what happened in the Parkland shooting in Florida.)

[16:52] Does Lauris feel that there is more of a spotlight on risk professionals as we approach the middle of 2022 now that businesses are reopening?

[18:22] What Lauris wishes every risk management professional knew.

[19:30] Lauris highlights an industry that he believes is doing a great job training its employees with regard to safety/security preparedness.

[20:52] Lauris’ parting words of wisdom to the global risk management community.

[21:35] Justin thanks Lauris Freidenfelds for joining the podcast and shares some of the links to check in today’s show notes.

 

Mentioned in this Episode:

RIMS Events, Education, and Services:

NEW FOR MEMBERS! RIMS Mobile App

RIMS Advocacy

RIMS Buyers Guide

RISKWORLD registrants can still access educational sessions on-demand through the RISKWORLD app and through desktop here.

Sponsor RIMScast: Contact [email protected] or [email protected] for more information.

Virtual Workshops:

“Managing Cognitive Bias Risk — Recognition & Avoidance Essentials” — May 9‒10th

“Contractual Risk Transfer Canada” — May 18‒19th

“Fundamentals of Risk Management” — May 24‒25th

Webinars:

May 5, 2022 | “Have You Unbundled Yet? How to Improve Your Supply Chain and Property Casualty Profile” | Sponsored by TÜV SÜD

May 10, 2022 | “Administrator to Advisor: How to Build a Risk Function that Generates Broad Value” | Sponsored by Riskonnect

Sponsored RIMScast Episodes:

“ESG: A Responsibility and a Growing Megatrend” | Sponsored by Prudent Insurance Brokers Ltd.

“Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients”

| Sponsored by Gallagher Bassett

“Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency

“SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd.

“Navigating the Risk Landscape in 2022” | Sponsored by AXA XL

“Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett

“Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon

“Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST

“Aon’s 2021 Retail Industry Overview” | Sponsored by Aon

“A Legacy of Resilience” | Sponsored by J.B. Boda Group

“The Golden Era of Insurance” | Sponsored by The Hartford

“Insurance Investigation Trends Happening Now” | Sponsored by Travelers

“What Could a CRO Do for Your Business?” | Sponsored by Riskonnect

“Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL

“Property Valuation Deep Dive” | Sponsored by TÜV SÜD

“Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers

NEW RIMSCAST VIDEO: “Climate Change and Insurance: A Fireside Chat with Dev Bhutani and Deepak Madan” | Sponsored by Prudent Insurance Brokers Ltd.

Related RIMScast Episodes:

“Occupational Safety Risks in 2022 with Dave Ferro”

“E-Commerce’s Impact on Fire Safety in Supply Chains with Leonard Ramo”

“Terrorism and Violence Risks with Dr. Marc H. Siegel Part 1”

“Terrorism and Violence Risks with Dr. Marc H. Siegel Part 2”

“Active Threat Safety and Preparedness with Steve Smith and Dustin Miller of Guardian Defense”

“California Wildfires: Risks, Preparedness, Business Continuity, and the Impact on Insurance Markets”

RIMS Publications, Content, and Links:

RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community!

RIMS Virtual Workshops

Upcoming RIMS Webinars

On-Demand Webinars

RIMS Advisory Services — Ask a Peer

Risk Management Magazine

Risk Management Monitor

RIMS Coronavirus Information Center

RIMS Risk Leaders Series

RIMS-Certified Risk Management Professional (RIMS-CRMP)

RIMS-CRMP Stories — New interview featuring RIMS Treasurer Jennifer Santiago!

Spencer Educational Foundation

RIMS DEI Council

RIMS Path to the Boardroom

 

Want to Learn More?

Keep up with the podcast on RIMS.org and listen on iTunes.

Have a question or suggestion? Email: [email protected].

 

Join the Conversation!

Follow @RIMSorg on Facebook, Twitter, and LinkedIn.

 

Follow up with Our Guests:

Lauris Freidenfelds’ LinkedIn

 

Tweetables (For Social Media Use):

 

“I appreciate the fact that [risk managers] are becoming more proactive and understand that we can protect against everything.” — Lauris Freidenfelds

 

“Healthcare focuses on training staff and is willing to take the time to … do that. Too often, I think people look at the security training … as non-productive time … [but] healthcare understands that this is continual education … [and] does it better.”  — Lauris Freidenfelds

 

“Look at [safety prepardness] as a team approach. Look to your resources, security, legal — everybody — and bring it to the table of leadership as a team, as opposed to [individually]. I think that’s the most effective way to do it.” — Lauris Freidenfelds

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.  

Produced live from the 2022 RISKWORLD, this special RIMScast episode brings you right to the showroom floor at the Moscone Center in San Francisco! Justin Smulison is your tour guide, bringing you up to speed with attendees and members of the events.

 

Justin speaks with the J.B. Boda Group Vice Chairman and Managing Partner, Gautam Boda who came all the way from India; first-time exhibitors, Rex Altman and Lee Blitstein of the law firm Altman & Blitstein; and the Director of the Master of Professional Studies in Insurance program at the Columbia School of Professional Studies, Teresa Chan.

 

This event was like catching lightning in a bottle — so don’t miss out on getting a taste of what RISKWORLD 2022 had to offer! And make sure to sign up for the RISKWORLD app (or through desktop) if you were a RISKWORLD registrant to access educational sessions on-demand!

 

Key Takeaways:

[:01] About the RIMS Membership.

[:15] About RIMScast.

[:27] About today’s episode.

[:39] Upcoming RIMS webinars and workshops.

[2:00] More about today’s episode with special guests, Gautam Boda, Rex Altman, Lee Blitstein, and Teresa Chan!

[2:20] Justin introduces his first guest, Gautam B. Boda.

[2:53] How many times Guatam has attended RISKWORLD.

[3:25] About Guatam’s presentation at RISKWORLD.

[3:38] India is becoming a more litigious country. Gautam shares his perspective on what is driving this change and how it is going to impact risk and insurance in India.

[4:42] Gautam gives a quick thank you to RIMS and the global risk management.

[5:14] Will we be seeing Gautam at RIMS India 2022?

[5:38] Justin introduces his next guests, Rex Altman and Lee Blitstein.

[6:34] Why worker’s compensation defense, arbitration, and mediation services are valuable to the risk management community.

[9:05] Whose brilliant idea was it to serve fudge and high-quality chocolates at the convention?

[10:20] Justin introduces Teresa Chan.

[10:48] About Teresa’s current role.

[10:56] Is this Teresa’s first RISKWORLD?

[11:20] About Teresa’s risk management and insurance career.

[12:33] Who put together the Master of Professional Studies in Insurance program with Teresa?

[13:18] How long has the program been in existence at Columbia SPS?

[13:43] Teresa shares her reaction to the types of students and applicants that she has been seeing.

[14:32] Teresa speaks about the passion she has for teaching and the industry as a whole.

[15:29] Does Teresa prefer in-person, virtual, or a hybrid of the two? Is the program virtual? Why or why not? Would they ever pivot to another format?

[17:05] Justin gives a special thanks to all of his guests and then shares some additional links to check in today’s show notes.

 

Mentioned in this Episode:

RIMS Events, Education, and Services:

NEW FOR MEMBERS! RIMS Mobile App

RIMS Advocacy

RIMS Buyers Guide

RISKWORLD registrants can still access educational sessions on-demand through the RISKWORLD app and through desktop here.

Sponsor RIMScast: Contact [email protected] or [email protected] for more information.

Virtual Workshops:

“Managing Cognitive Bias Risk — Recognition & Avoidance Essentials” — May 9‒10th

“Contractual Risk Transfer Canada” — May 18‒19th

Sponsored RIMScast Episodes:

“ESG: A Responsibility and a Growing Megatrend” | Sponsored by Prudent Insurance Brokers Ltd.

“Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients”

| Sponsored by Gallagher Bassett

“Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency

“SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd.

“Navigating the Risk Landscape in 2022” | Sponsored by AXA XL

“Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett

“Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon

“Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST

“Aon’s 2021 Retail Industry Overview” | Sponsored by Aon

“A Legacy of Resilience” | Sponsored by J.B. Boda Group

“The Golden Era of Insurance” | Sponsored by The Hartford

“Insurance Investigation Trends Happening Now” | Sponsored by Travelers

“What Could a CRO Do for Your Business?” | Sponsored by Riskonnect

“Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL

“Property Valuation Deep Dive” | Sponsored by TÜV SÜD

“Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers

NEW RIMSCAST VIDEO: “Climate Change and Insurance: A Fireside Chat with Dev Bhutani and Deepak Madan” | Sponsored by Prudent Insurance Brokers Ltd.

Webinars:

April 26, 2022 | “5 Trending Cybersecurity Threats: Are Your Third Parties at Risk?” | Sponsored by OneTrust GRC

April 28, 2022 | “ZAP! The Electrification of Commercial Fleets — Opportunities & Risks” | Sponsored by Aviva

May 5, 2022 | “Have You Unbundled Yet? How to Improve Your Supply Chain and Property Casualty Profile” | Sponsored by TÜV SÜD

May 10, 2022 | “Administrator to Advisor: How to Build a Risk Function that Generates Broad Value” | Sponsored by Riskonnect

Related RIMScast Episodes:

“From the Office of ‘KNOW’: 2022 Risk Manager of the Year Courtney Davis Curtis”

“RISKWORLD Keynote Michael C. Bush On Risk and ‘Greatness’”

“RISKWORLD Keynote Rachel Sheerin On How Risk Leaders Can Combat and Harness Burnout”

“What the Future Holds with RISKWORLD Keynote Peter Leyden”

“RIMS 2021 Risk Manager of the Year: Michael Harrington”

“RIMS 2021 Award Winners: Elliott Long and Sue Mepham”

“Making the Grade: Cheryl Lloyd, Risk Manager of the Year Honor Roll Inductee”

“Betting It All On Risk: Mark Habersack, Heart of RIMS Award Recipient 2021”

“Career Notes: RIMS Live 2021 Speaker Jade Simmons Talks Risk and Music”

“Risk Management in Higher Education with RIMS 2019 Risk Manager of the Year, Luke Figora”

“Transformative ERM Programs with 2018 Risk Manager of the Year, Rebecca Cady”

“RIMS 2020 Award Winners: Mark Humphreys and Katherine Dawal”

“RIMS 2020 Award Winners: Audrey Rampinelli and Larry Glasser”

RIMS Publications, Content, and Links:

RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community!

RIMS Virtual Workshops

Upcoming RIMS Webinars

On-Demand Webinars

RIMS Advisory Services — Ask a Peer

Risk Management Magazine

Risk Management Monitor

RIMS Coronavirus Information Center

RIMS Risk Leaders Series

RIMS-Certified Risk Management Professional (RIMS-CRMP)

RIMS-CRMP Stories — New interview featuring RIMS Treasurer Jennifer Santiago!

Spencer Educational Foundation

RIMS DEI Council

RIMS Path to the Boardroom

 

Want to Learn More?

Keep up with the podcast on RIMS.org and listen on iTunes.

Have a question or suggestion? Email: [email protected].

 

Join the Conversation!

Follow @RIMSorg on Facebook, Twitter, and LinkedIn.

 

Follow up with Our Guests:

Gautam B. Boda of J.B. Boda Group

Rex Altman of Altman & Blitstein

Lee Blitstein of Altman & Blitstein

Teresa Chan of Columbia SPS

 

Tweetables (For Social Media Use):

 

“We at J.B. Boda always do our best to support the global risk management society and [in] sharing our knowledge. … We … look forward to being part of the RIMS [Risk Management] Society as we progress further.” — Gautam B. Boda

 

“Meeting everybody at the RISKWORLD has been fantastic … to meet all of the different aspects of risk, which involve assessing risk [and] evaluating risk. And we fall into that category of … [helping] employers properly manage and assess their risk.” — Rex Altman or Lee Blitstein [6:16]

 

“We are all incredibly passionate about [teaching] and the industry that we’ve built our lives … and … careers around. … That really makes a difference. That’s why I think having professionals teaching … versus just academics, makes an incredible difference.” — Teresa Chan

 

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.

 

Joining the podcast to discuss the upcoming 2022 RIMS WTW Virtual Conference Risk Resilience Reimagined, is Luke Ware, the Head of Corporate Risk and Broking in Asia for Willis Towers Watson (WTW).

 

This inaugural conference, taking place April 26th‒28th, will examine key issues that have implications for organizations to succeed in two days, investigate current and future risks that organizations need to act on to build resilience and thrive in a pack, and provide actionable insights from top business strategists and risk professionals. Learn more and register via the link in this episode’s notes — attendance is complimentary!

 

In this episode, Luke Ware shares the agenda and goals of the conference, the panels he will be a speaker on, his insights into what makes the Asia-Pacific region vital to the global risk and insurance markets, and what he is most looking forward to at the 2022 RIMS WTW Virtual Conference!

 

Key Takeaways:

[:01] About the RIMS Membership.

[:15] About RIMScast.

[:27] About today’s episode with Luke Ware.

[:51] Upcoming RIMS webinars and workshops.

[1:43] More about today’s episode with Luke Ware!

[2:38] Justin welcomes Luke Ware to RIMScast!

[3:11] Luke shares about his risk management career and his current role at Willis Towers Watson.

[5:02] Luke shares about his recent move to Singapore.

[6:05] Luke’s insights into what makes the Asia-Pacific region so vital to the global risk and insurance markets.

[8:50] The key goals of the upcoming three-day virtual conference, 2022 RIMS WTW Virtual Conference: Risk Resilience Reimagined.

[10:54] RIMS plug time! About RIMS Buyers Guide, RIMS-Willis Towers Watson Asia Pacific Risk Virtual Conference 2022, and future content.

[11:53] How much of a focus will there be on supply chain during Risk Resilience Reimagined?

[15:28] The approach to ESG changed in the last two years in APAC in Luke’s opinion and how they plan on addressing it at the upcoming conference.

[17:34] Luke shares his excitement about the range of speakers that will be at the conference.

[19:28] Details about the conference and its complimentary admission.

[20:31] The sessions Luke will be hosting at the conference.

[21:10] Justin thanks Luke Ware for joining RIMScast and shares some additional links to check in today’s show notes.

 

Mentioned in this Episode:

RIMS Events, Education, and Services:

RIMS-Willis Towers Watson Asia Pacific Risk Virtual Conference 2022 | April 26‒28th — Complimentary registration here!

NEW FOR MEMBERS! RIMS Mobile App

RIMS Advocacy

RISKWORLD COVID-19 Policy (Updated 2/28/2022)

RIMS Buyers Guide

Sponsor RIMScast: Contact [email protected] or [email protected] for more information.

Sponsored RIMScast Episodes:

“ESG: A Responsibility and a Growing Megatrend” | Sponsored by Prudent Insurance Brokers Ltd.

“Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients”

| Sponsored by Gallagher Bassett

“Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency

“SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd.

“Navigating the Risk Landscape in 2022” | Sponsored by AXA XL

“Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett

“Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon

“Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST

“Aon’s 2021 Retail Industry Overview” | Sponsored by Aon

“A Legacy of Resilience” | Sponsored by J.B. Boda Group

“The Golden Era of Insurance” | Sponsored by The Hartford

“Insurance Investigation Trends Happening Now” | Sponsored by Travelers

“What Could a CRO Do for Your Business?” | Sponsored by Riskonnect

“Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL

“Property Valuation Deep Dive” | Sponsored by TÜV SÜD

“Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers

NEW RIMSCAST VIDEO: “Climate Change and Insurance: A Fireside Chat with Dev Bhutani and Deepak Madan” | Sponsored by Prudent Insurance Brokers Ltd.

Webinars:

April 26, 2022 | “5 Trending Cybersecurity Threats: Are Your Third Parties at Risk?” | Sponsored by OneTrust GRC

April 28, 2022 | “ZAP! The Electrification of Commercial Fleets — Opportunities & Risks” | Sponsored by Aviva

May 5, 2022 | “Have You Unbundled Yet? How to Improve Your Supply Chain and Property Casualty Profile” | Sponsored by TÜV SÜD

May 10, 2022 | “Administrator to Advisor: How to Build a Risk Function that Generates Broad Value” | Sponsored by Riskonnect

Related RIMScast Episodes:

“Risk Management in Japan with Kirk Andersen”

“Asian Pacific American Heritage Month 2021”

“From the Office of “KNOW”: Risk Manager of the Year Courtney Davis Curtis”

“World Water Day 2022 with Henk Ovink, Special Envoy for International Water Affairs for the Kingdom of the Netherlands”

“RIMS 2021 Risk Manager of the Year: Michael Harrington”

“RIMS 2021 Award Winners: Elliott Long and Sue Mepham”

“Making the Grade: Cheryl Lloyd, Risk Manager of the Year Honor Roll Inductee”

“Betting It All On Risk: Mark Habersack, Heart of RIMS Award Recipient 2021”

“Career Notes: RIMS Live 2021 Speaker Jade Simmons Talks Risk and Music”

“Risk Management in Higher Education with RIMS 2019 Risk Manager of the Year, Luke Figora”

“Transformative ERM Programs with 2018 Risk Manager of the Year, Rebecca Cady”

“RIMS 2020 Award Winners: Mark Humphreys and Katherine Dawal”

“RIMS 2020 Award Winners: Audrey Rampinelli and Larry Glasser”

RIMS Publications, Content, and Links:

RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community!

RIMS Virtual Workshops

Upcoming RIMS Webinars

On-Demand Webinars

RIMS Advisory Services — Ask a Peer

Risk Management Magazine

Risk Management Monitor

RIMS Coronavirus Information Center

RIMS Risk Leaders Series — New interview with RIMS 2021 Risk Manager of the Year Michael Harrington!

RIMS-Certified Risk Management Professional (RIMS-CRMP)

RIMS-CRMP Stories — New interview featuring RIMS Treasurer Jennifer Santiago!

Spencer Educational Foundation

RIMS DEI Council

RIMS Path to the Boardroom

 

Want to Learn More?

Keep up with the podcast on RIMS.org and listen on iTunes.

Have a question or suggestion? Email: [email protected].

 

Join the Conversation!

Follow @RIMSorg on Facebook, Twitter, and LinkedIn.

 

Follow up with Our Guest:

Luke Ware’s LinkedIn

 

Tweetables (For Social Media Use):

 

“Asia-Pacific is just such a dynamic and diverse region, and … one big change we’ve seen among the pandemic is the significant growth in companies who have … accelerated growth via non-traditional routes to gain bottom-line improvements via digital transformation.” — Luke Ware

 

“COVID-19 has really accelerated adoption and migration to digital platforms and that’s really impacted the growth of industries such as fintech and e-commerce.” — Luke Ware

 

“This year’s risk conference in APAC will offer insights and ideas that are innovative, bold, and … importantly, achievable for business leaders and risk professionals so that they can … enable their businesses to thrive in … a really complex and diverse region.” — Luke Ware

 

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.

 

This week, Justin Smulison is joined by RIMS 2022 Risk Manager of the Year, Courtney Davis Curtis! Courtney Davis Curtis has been at the University of Chicago for nearly seven years. Currently serving as the Assistant Vice President for Risk Management and Resilience Planning for UChicago, she manages the enterprise-wide insurance programs; including related insurance procurement claims management, alternative risk financing self-insured programs, and more.

 

Courtney’s ability to resolve major enterprise-wide challenges, commitment to diversity and inclusiveness, and leadership among professionals in higher education in the past year-plus, earned her the title of RIMS 2022 Risk Manager of the Year. In this episode, Courtney shares how it felt to earn this title, highlights from her career thus far, challenges she has faced, and her advice to other rising risk professionals.

 

Key Takeaways:

[:01] About the RIMS Membership.

[:15] About RIMScast.

[:27] About today’s episode with Courtney Davis Curtis!

[:35] Upcoming RIMS webinars and workshops.

[2:05] More about today’s episode with Courtney Davis Curtis.

[2:50] Justin welcomes Courtney back to RIMScast!

[3:41] Justin congratulates Courtney on earning the title of RIMS 2022 Risk Manager of the Year.

[4:50] Courtney shares how it feels to be RIMS 2022 Risk Manager of the Year.

[6:00] Courtney shares highlights from her risk role at UChicago since 2020.

[9:15] Risk trends that are unique to higher education.

[12:31] Courtney highlights both the fun and the challenging parts of being the URMIA President.

[14:22] RIMS plug time! About RIMS Buyers Guide, RIMS-Willis Towers Watson Asia Pacific Risk Virtual Conference 2022, and future content.

[15:46] Does Courtney enjoy being the face of another organization on top of her role at UChicago?

[16:32] Does leading a group outside of her regular responsibilities improve the dynamic between Courtney and her colleagues at UChicago?

[19:50] Courtney’s personal philosophy regarding her career.

[21:14] Courtney’s risk philosophy and how it drives her.

[22:25] Courtney’s advice for her fellow rising risk professionals who are striving for success.

[23:44] When Courtney’s URMIA’s presidency ends and what she plans on pursuing next.

[25:23] Justin thanks Courtney Curtis for joining RIMScast once again and shares some additional links to check in today’s show notes!

 

Mentioned in this Episode:

RIMS Events, Education, and Services:

RIMS 2022 RISKWORLD™ | April 10‒13 in San Francisco! — Register now!

NEW FOR MEMBERS! RIMS Mobile App

RIMS Advocacy

RISKWORLD COVID-19 Policy (Updated 2/28/2022)

RIMS Buyers Guide

RIMS-Willis Towers Watson Asia Pacific Risk Virtual Conference 2022 | April 26‒28th — Complimentary registration here!

RIMS Virtual Workshop: ORSA Assessment | April 25, 27 & 28, 5:00 pm — 7:00 pm ET |

Special Offer: SAVE 50% with code ORSA50 — Offer ends April 11 and applies to new registrants only. Register here!

Risk Management Magazine: Awards Edition 2022

Sponsor RIMScast: Contact [email protected] or [email protected] for more information.

Sponsored RIMScast Episodes:

“ESG: A Responsibility and a Growing Megatrend” | Sponsored by Prudent Insurance Brokers Ltd.

“Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients”

| Sponsored by Gallagher Bassett

“Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency

“SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd.

“Navigating the Risk Landscape in 2022” | Sponsored by AXA XL

“Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett

“Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon

“Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST

“Aon’s 2021 Retail Industry Overview” | Sponsored by Aon

“A Legacy of Resilience” | Sponsored by J.B. Boda Group

“The Golden Era of Insurance” | Sponsored by The Hartford

“Insurance Investigation Trends Happening Now” | Sponsored by Travelers

“What Could a CRO Do for Your Business?” | Sponsored by Riskonnect

“Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL

“Property Valuation Deep Dive” | Sponsored by TÜV SÜD

“Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers

NEW RIMSCAST VIDEO: “Climate Change and Insurance: A Fireside Chat with Dev Bhutani and Deepak Madan” | Sponsored by Prudent Insurance Brokers Ltd.

Webinars:

April 21, 2022 | “Supply Chain Risk Management in 2022” | Presented by the RIMS International Council

April 26, 2022 | “5 Trending Cybersecurity Threats: Are Your Third Parties at Risk?” | Sponsored by OneTrust GRC

April 28, 2022 | “ZAP! The Electrification of Commercial Fleets — Opportunities & Risks” | Sponsored by Aviva

RISKWORLD Live Workshops:

April 9th‒10th, 2022 | “Fundamentals of Insurance” | Presented by RIMS

April 9th‒10th, 2022 | “Fundamentals of Risk Management” | Presented by RIMS

April 9th‒10th, 2022 | “Managing Cognitive Bias Risk — Recognition & Avoidance Essentials” | Presented by RIMS

April 9th‒10th, 2022 | “RIMS-CRMP Prep” | Presented by RIMS

April 9th‒10th, 2022 | “Risk Appetite Management” | Presented by RIMS

April 9th‒10th, 2022 | “Applying and Integrating ERM” | Presented by RIMS

Virtual Workshops:

March 22, 23, 29 & 30 | “Enterprise Rise Management for ORSA Planning in Insurance Companies” | Enroll by March 21, 2022

Related RIMScast Episodes:

“Taking Notes on Higher Education and Risk with Incoming URMIA President Courtney Davis Curtis” (2021)

“RISKWORLD Keynote Michael C. Bush On Risk and ‘Greatness’”

“RISKWORLD Keynote Rachel Sheerin On How Risk Leaders Can Combat and Harness Burnout”

“What the Future Holds with RISKWORLD Keynote Peter Leyden”

“Cloud Security Risks with Google’s Monica Shokrai” (RISKWORLD 2022)

“RIMS 2021 Risk Manager of the Year: Michael Harrington”

“RIMS 2021 Award Winners: Elliott Long and Sue Mepham”

“Making the Grade: Cheryl Lloyd, Risk Manager of the Year Honor Roll Inductee”

“Betting It All On Risk: Mark Habersack, Heart of RIMS Award Recipient 2021”

“Career Notes: RIMS Live 2021 Speaker Jade Simmons Talks Risk and Music”

“Risk Management in Higher Education with RIMS 2019 Risk Manager of the Year, Luke Figora”

“Transformative ERM Programs with 2018 Risk Manager of the Year, Rebecca Cady”

“RIMS 2020 Award Winners: Mark Humphreys and Katherine Dawal”

“RIMS 2020 Award Winners: Audrey Rampinelli and Larry Glasser”

RIMS Publications, Content, and Links:

RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community!

RIMS Virtual Workshops

Upcoming RIMS Webinars

On-Demand Webinars

RIMS Advisory Services — Ask a Peer

Risk Management Magazine

Risk Management Monitor

RIMS Coronavirus Information Center

RIMS Risk Leaders Series — New interview with RIMS 2021 Risk Manager of the Year Michael Harrington!

RIMS-Certified Risk Management Professional (RIMS-CRMP)

RIMS-CRMP Stories — New interview featuring RIMS Treasurer Jennifer Santiago!

Spencer Educational Foundation

RIMS DEI Council

RIMS Path to the Boardroom

 

Want to Learn More?

Keep up with the podcast on RIMS.org and listen on iTunes.

Have a question or suggestion? Email: [email protected].

 

Join the Conversation!

Follow @RIMSorg on Facebook, Twitter, and LinkedIn.

 

Follow up with Our Guest:

Courtney Davis Curtis’ LinkedIn

 

Tweetables (For Social Media Use):

 

“‘How much time do you spend leading [and] managing vs. doing?’ … That was … a big … transition for me. I needed to be really leading and managing more, and doing less, … to make sure we have continuity of operations, … staffed appropriately.” — Courtney Davis Curtis

 

“I’m not a risk-averse person. I really try to take risks to create opportunities.” — Courtney Davis Curtis

 

“[My advice to … risk professionals is to] get involved, get involved, get involved. The best way to expand and create opportunities for yourself is to broaden your network. … Get involved in your professional associations, speak, moderate, and volunteer.” — Courtney Davis Curtis

 

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.

 

Talking Cloud security with the Head of Business Risk & Insurance at Google Cloud, Monica Shokrai! Monica will also be co-leading the session, “Cloud Computing and Cloud Security Risks,” at the upcoming RISKWORLD 2022 event. In this episode, listeners are going to get a glimpse of this session as well as learn about Monica’s unique career experiences and some of the heavy hitters that she works with daily!

 

Key Takeaways:

[:01] About the RIMS Membership.

[:15] About RIMScast.

[:27] About today’s episode with Monica Shokrai.

[:37] Upcoming RIMS webinars and workshops.

[1:54] About the live annual conference, RISKWORLD, which will be in San Francisco April 10-13.

[2:34] More about today’s episode with Monica Shokrai.

[3:10] Justin welcomes Monica to RIMScast!

[3:19] Monica shares about her position at Google Cloud and what she oversees.

[4:51] Why risk management is critical for Google.

[6:30] Monica shares her experience working under the leadership of Loren Nickel, the RIMS 2017 Risk Manager of the Year.

[9:45] About Monica’s sessions at RISKWORLD 2022, “Cloud Computing and Cloud Security Risks.”

[11:38] Who are Monica’s co-presenters joining her in the session?

[12:47] Plug time! All about the RIMS Buyers Guide, RIMS-Willis Towers Watson Asia Pacific Risk Virtual Conference, and RIMS RISKWORLD 2022.

[15:03] Monica shares how it feels as an employee at Google to be working for a company that is so deeply embedded in our culture.

[16:08] Monica shares how she and her team, as part of their risk strategy, incentivize their customers to be more cyber secure.

[17:42] Was Monica on the ground floor with Google’s Risk Protection program?

[18:38] Monica provides tips for women who are hoping to establish themselves and succeed in the risk profession.

[21:18] How being in or near Silicon Valley impacts DEI in the industry.

[22:10] When and where to catch Monica’s session, “Cloud Computing and Cloud Security Risks” at RISKWORLD 2022.

[22:25] Will Monica be taking questions at the end of her session?

[22:50] Justin thanks Monica Shokrai for joining RIMScast and shares some additional links to check in today’s show notes.

 

Mentioned in this Episode:

RIMS Events, Education, and Services:

RIMS 2022 RISKWORLD™ | April 10‒13 in San Francisco! — Register now!

NEW FOR MEMBERS! RIMS Mobile App

RIMS Advocacy

RISKWORLD COVID-19 Policy (Updated 2/28/2022)

RIMS Buyers Guide

RIMS-Willis Towers Watson Asia Pacific Risk Virtual Conference 2022 | April 26‒28th — Complimentary registration here!

RIMS Virtual Workshop: ORSA Assessment | April 25, 27 & 28, 5:00 pm — 7:00 pm ET |

Special Offer: SAVE 50% with code ORSA50 — Offer ends April 11 and applies to new registrants only. Register here!

Sponsor RIMScast: Contact [email protected] or [email protected] for more information.

Sponsored RIMScast Episodes:

“Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients”

| Sponsored by Gallagher Bassett

“Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency

“SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd.

“Navigating the Risk Landscape in 2022” | Sponsored by AXA XL

“Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett

“Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon

“Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST

“Aon’s 2021 Retail Industry Overview” | Sponsored by Aon

“A Legacy of Resilience” | Sponsored by J.B. Boda Group

“The Golden Era of Insurance” | Sponsored by The Hartford

“Insurance Investigation Trends Happening Now” | Sponsored by Travelers

“What Could a CRO Do for Your Business?” | Sponsored by Riskonnect

“Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL

“Property Valuation Deep Dive” | Sponsored by TÜV SÜD

“Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers

NEW RIMSCAST VIDEO: “Climate Change and Insurance: A Fireside Chat with Dev Bhutani and Deepak Madan” | Sponsored by Prudent Insurance Brokers Ltd.

Webinars:

April 21, 2022 | “Supply Chain Risk Management in 2022” | Presented by the RIMS International Council

April 26, 2022 | “5 Trending Cybersecurity Threats: Are Your Third Parties at Risk?” | Sponsored by OneTrust GRC

April 28, 2022 | "ZAP! The Electrification of Commercial Fleets — Opportunities & Risks" | Sponsored by Aviva

RISKWORLD Live Workshops:

April 9th‒10th, 2022 | “Fundamentals of Insurance” | Presented by RIMS

April 9th‒10th, 2022 | “Fundamentals of Risk Management” | Presented by RIMS

April 9th‒10th, 2022 | “Managing Cognitive Bias Risk — Recognition & Avoidance Essentials” | Presented by RIMS

April 9th‒10th, 2022 | “RIMS-CRMP Prep” | Presented by RIMS

April 9th‒10th, 2022 | “Risk Appetite Management” | Presented by RIMS

April 9th‒10th, 2022 | “Applying and Integrating ERM” | Presented by RIMS

Virtual Workshops:

March 22, 23, 29 & 30 | “Enterprise Rise Management for ORSA Planning in Insurance Companies” | Enroll by March 21, 2022

Related RIMScast Episodes:

“RISKWORLD Keynote Michael C. Bush On Risk and ‘Greatness’”

“RISKWORLD Keynote Rachel Sheerin On How Risk Leaders Can Combat and Harness Burnout”

“What the Future Holds with RISKWORLD Keynote Peter Leyden”

RIMS Publications, Content, and Links:

RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community!

RIMS Virtual Workshops

Upcoming RIMS Webinars

On-Demand Webinars

RIMS Advisory Services — Ask a Peer

Risk Management Magazine

Risk Management Monitor

RIMS Coronavirus Information Center

RIMS Risk Leaders Series — New interview with RIMS 2021 Risk Manager of the Year Michael Harrington!

RIMS-Certified Risk Management Professional (RIMS-CRMP)

RIMS-CRMP Stories — New interview featuring RIMS Treasurer Jennifer Santiago!

Spencer Educational Foundation

RIMS DEI Council

RIMS Path to the Boardroom

 

Want to Learn More?

Keep up with the podcast on RIMS.org and listen on iTunes.

Have a question or suggestion? Email: [email protected].

 

Join the Conversation!

Follow @RIMSorg on Facebook, Twitter, and LinkedIn.

 

Follow up with Our Guest:

Monica Shokrai’s LinkedIn

 

Tweetables (For Social Media Use):

 

“Our users place a lot of trust in Google and we take that responsibility very seriously. You’ll see it in our Risk & Insurance team, but you’ll also see it integrated throughout the business and everything we do. Security is core to how we operate as a company.” — Monica Shokrai

 

“Our team has to … integrate with all the different businesses, understand all the different risks, and then bring it together in a unified insurance program. … The way that we structure our team mirrors the need for risk management within our business.” — Monica Shokrai

 

“The main focus of our session [at RISKWORLD 2022] will be on cyber risk and how the Cloud can help companies with risk management through reducing their risk and increasing their security.” — Monica Shokrai

 

“I think having a community of women … to go to when you’re facing something that might be specifically correlated with gender, is extremely helpful. [It’s] something that’s helped me navigate my career.” — Monica Shokrai

 

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.  

This week, Justin Smulison is excited to be joined by RISKWORLD 2022’s closing keynote speaker, Peter Leyden! Peter Leyden is a Senior Fellow for Strategic Foresight at Autodesk and the host of The Civilization Salons, a conversation series about the most consequential issues of our time that will impact the next 25 years and beyond. Peter has spent his entire career figuring out the future, explaining what’s most likely to come next, and helping envision how we could create a better world.

 

Together, they’re discussing why Peter believes we are entering an era known as the “Transformation Era,” how risk managers can be drivers of this transformative era and highlights some of the key components that are forcing a fundamental reorganization of how the world works. Peter also gives a preview of his RISKWORLD closing keynote speech and shares his positive outlook for the future.

 

Don’t miss out on this high-energy, highly informative conversation with keynote speaker, Peter Leyden! And be sure to be there for his RISKWORLD 2022 closing keynote presentation on April 13th!

 

Key Takeaways:

[:01] About the RIMS Membership.

[:15] About RIMScast.

[:27] About today’s episode with Peter Leyden.

[:34] Upcoming RIMS webinars and workshops.

[1:36] About the upcoming two-day virtual event: 2022 RIMS RiskTech Forum.

[2:10] More about today’s episode.

[2:57] Justin welcomes Peter Leyden to RIMScast!

[3:16] Peter shares what it means to be a futurist, and how a futurist today is much different than a futurist from the 1980s.

[5:05] Why Peter believes we’re entering the “Transformation Era,” and how it is different from other eras in the past.

[8:18] Peter highlights key components that are forcing a fundamental reorganization of how the world works, as well as the countries and organizations that are setting an example for integrating climate (and other major ESG issues) into their publicly-facing activities.

[13:33] Does Peter find that some of the companies or organizations that he works with are very much aware of ESG issues and are moving towards building them into their operations?

[17:03] About RIMS Buyer’s Guide, RISKWORLD, workshops, webinars, and more!

[19:20] Peter’s experiences with risk professionals and his advice for them.

[22:36] Is Peter finding that folks are more negative with their future outlook or positive? Is it hard for him to “sell” his positive outlook on the future?

[24:04] Peter gives a preview of his closing keynote at RISKWORLD 2022 on April 13th.

[30:01] Justin thanks Peter Leyden for joining RIMScast and shares some additional links to check in today’s show notes.

 

Mentioned in this Episode:

RIMS Events, Education, and Services:

RIMS 2022 RISKWORLD™ | April 10‒13 in San Francisco! — Register now!

NEW FOR MEMBERS! RIMS Mobile App

RIMS Advocacy

RISKWORLD COVID-19 Policy (Updated 2/28/2022)

RIMS Buyers Guide

RIMS-Willis Towers Watson Asia Pacific Risk Virtual Conference 2022 | April 26-28th — Complimentary registration here!

Sponsor RIMScast: Contact [email protected] or [email protected] for more information.

Sponsored RIMScast Episodes:

“Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients”

| Sponsored by Gallagher Bassett

“Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency

“SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd.

“Navigating the Risk Landscape in 2022” | Sponsored by AXA XL

“Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett

“Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon

“Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST

“Aon’s 2021 Retail Industry Overview” | Sponsored by Aon

“A Legacy of Resilience” | Sponsored by J.B. Boda Group

“The Golden Era of Insurance” | Sponsored by The Hartford

“Insurance Investigation Trends Happening Now” | Sponsored by Travelers

“What Could a CRO Do for Your Business?” | Sponsored by Riskonnect

“Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL

“Property Valuation Deep Dive” | Sponsored by TÜV SÜD

“Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers

NEW RIMSCAST VIDEO: “Climate Change and Insurance: A Fireside Chat with Dev Bhutani and Deepak Madan” | Sponsored by Prudent Insurance Brokers Ltd.

Webinars:

March 29, 2022 | “Executive Risk in 2022: How to Prepare for the Shifting Sands of Liability” | Sponsored by Beazley

April 21, 2022 | “Supply Chain Risk Management in 2022” | Presented by the RIMS International Council

April 28, 2022 | "ZAP! The Electrification of Commercial Fleets — Opportunities & Risks" | Sponsored by Aviva

RISKWORLD Live Workshops:

April 9th‒10th, 2022 | “Fundamentals of Insurance” | Presented by RIMS

April 9th‒10th, 2022 | “Fundamentals of Risk Management” | Presented by RIMS

April 9th‒10th, 2022 | “Managing Cognitive Bias Risk — Recognition & Avoidance Essentials” | Presented by RIMS

April 9th‒10th, 2022 | “RIMS-CRMP Prep” | Presented by RIMS

April 9th‒10th, 2022 | “Risk Appetite Management” | Presented by RIMS

April 9th‒10th, 2022 | “Applying and Integrating ERM” | Presented by RIMS

 

Virtual Workshops:

March 22, 23, 29 & 30 | “Enterprise Rise Management for ORSA Planning in Insurance Companies” | Enroll by March 21, 2022

Related RIMScast Episodes:

“RISKWORLD Keynote Michael C. Bush On Risk and ‘Greatness’”

“RISKWORLD Keynote Rachel Sheerin On How Risk Leaders Can Combat and Harness Burnout”

RIMS Publications, Content, and Links:

RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community!

RIMS Virtual Workshops

Upcoming RIMS Webinars

On-Demand Webinars

RIMS Advisory Services — Ask a Peer

Risk Management Magazine

Risk Management Monitor

RIMS Coronavirus Information Center

RIMS Risk Leaders Series — New interview with RIMS 2021 Risk Manager of the Year Michael Harrington!

RIMS-Certified Risk Management Professional (RIMS-CRMP)

RIMS-CRMP Stories — New interview featuring RIMS Treasurer Jennifer Santiago!

Spencer Educational Foundation

RIMS DEI Council

RIMS Path to the Boardroom

 

Want to Learn More?

Keep up with the podcast on RIMS.org and listen on iTunes.

Have a question or suggestion? Email: [email protected].

 

Join the Conversation!

Follow @RIMSorg on Facebook, Twitter, and LinkedIn.

 

Follow up with Our Guest:

Peter Leyden’s Website

Peter Leyden’s Twitter

Peter Leyden’s LinkedIn

 

Tweetables (For Social Media Use):

 

“One of the biggest differences [between a futurist today and a futurist from the 1980s] is in the amount of information [and] data that has been captured today … compared to what you really had in the ’80s. … It was a lot more speculative in the ’80s.” — Peter Leyden

 

“I do think we’re in a time that will be remembered for 50, 100 … 500, 1000 years from now and they’re going to say, ‘Wow. What the hell was going on in that early 21st century? What a time to be alive.” — Peter Leyden

 

“The world that’s going to operate in 30 years is going to be fundamentally different than the one that we came into 30 years ago.” — Peter Leyden

 

“When things start tipping, and when things start shifting, things can move fast. And I think we’re in that now.” — Peter Leyden

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.

 

Joining RIMScast today for the first time ever is RIMS 2022 President Patrick Sterling! Patrick is a longtime RIMS member and the Vice President of Legendary People at Texas Roadhouse in Louisville, Kentucky. There, he oversees executive and management staffing, benefits and compensation, human resource administration, risk management, asset protection, and employee relations.

 

In this episode, RIMS President Patrick Sterling and Justin Smulison discuss the continued importance placed on the risk management community, the return of live events such as RISKWORLD, and the changes that Patrick Sterling’s presidency will bring to RIMS.

 

Key Takeaways:

[:01] About the RIMS App.

[:21] About RIMScast.

[:35] About today’s episode with Patrick Sterling.

[:42] Upcoming RIMS webinars.

[1:22] About the upcoming two-day virtual event: 2022 RIMS RiskTech Forum.

[1:57] More about today’s episode.

[2:40] Justin welcomes Patrick Sterling to RIMScast!

[3:18] Patrick shares about his career in risk management.

[4:21] When did Patrick first join RIMS? How did he find out about it?

[6:06] Patrick’s title is Vice President of Legendary People at Texas Roadhouse. What does this role entail?

[7:19] Texas Roadhouse is one of the more recognizable restaurant brands in the United States. Patrick shares some of the biggest risks that an organization of its size faces today.

[8:25] Is there a risk group or a risk department at Texas Roadhouse? If so, how many employees are in the department?

[9:05] Key risk philosophies that Patrick imparts on to his team.

[10:28] Patrick gives advice to risk professionals on how they can remain relevant in their organizations.

[12:24] About the RIMS Buyer’s Guide, upcoming RIMS workshops, events, the RIMS app, RIMS membership, and more!

[14:45] Did Patrick ever foresee becoming the President of RIMS?

[15:49] Why Patrick feels that it’s so important to get back to meeting in person at a conference like RISKWORLD.

[17:27] Patrick shares his platform for his presidency at RIMS.

[18:47] Patrick’s favorite sessions to sit in on at risk conferences.

[20:00] Patrick’s message to the global risk management community.

[21:04] Justin thanks Patrick Sterling for joining RIMScast and shares some additional links to check in today’s show notes.

 

Mentioned in this Episode:

Patrick Sterling: Leadership Corner Feb. 2022

RIMS Events, Education, and Services:

RIMS 2022 RISKWORLD™ | April 10‒13 in San Francisco! — Register now for advance rate pricing!

NEW FOR MEMBERS! RIMS Mobile App

RIMS Advocacy

RISKWORLD COVID-19 Policy (Updated 2/28/2022)

RIMS Buyers Guide

RIMS-Willis Towers Watson Asia Pacific Risk Virtual Conference 2022 | April 26-28th — Complimentary registration here!

Sponsor RIMScast: Contact [email protected] or [email protected] for more information.

Sponsored RIMScast Episodes:

“Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients”

| Sponsored by Gallagher Bassett

“Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency

“SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd.

“Navigating the Risk Landscape in 2022” | Sponsored by AXA XL

“Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett

“Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon

“Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST

“Aon’s 2021 Retail Industry Overview” | Sponsored by Aon

“A Legacy of Resilience” | Sponsored by J.B. Boda Group

“The Golden Era of Insurance” | Sponsored by The Hartford

“Insurance Investigation Trends Happening Now” | Sponsored by Travelers

“What Could a CRO Do for Your Business?” | Sponsored by Riskonnect

“Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL

“Property Valuation Deep Dive” | Sponsored by TÜV SÜD

“Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers

NEW RIMSCAST VIDEO: “Climate Change and Insurance: A Fireside Chat with Dev Bhutani and Deepak Madan” | Sponsored by Prudent Insurance Brokers Ltd.

Webinars:

March 17, 2022 | “Talent Risk: Get Ahead of Risk Management Succession Planning” | Sponsored by Gallagher

March 29, 2022 | “Executive Risk in 2022: How to Prepare for the Shifting Sands of Liability” | Sponsored by Beazley

RISKWORLD Live Workshops:

April 9th‒10th, 2022 | “Contractual Risk Transfer” | Presented by RIMS

April 9th‒10th, 2022 | “Fundamentals of Insurance” | Presented by RIMS

April 9th‒10th, 2022 | “Fundamentals of Risk Management” | Presented by RIMS

April 9th‒10th, 2022 | “Managing Cognitive Bias Risk — Recognition & Avoidance Essentials” | Presented by RIMS

April 9th‒10th, 2022 | “RIMS-CRMP Prep” | Presented by RIMS

April 9th‒10th, 2022 | “Risk Appetite Management” | Presented by RIMS

April 9th‒10th, 2022 | “Applying and Integrating ERM” | Presented by RIMS

April 9th‒10th, 2022 | “Captives as an Alternate Risk Financing Technique” | Presented by RIMS

Virtual Workshops:

March 22, 23, 29 & 30 | “Enterprise Rise Management for ORSA Planning in Insurance Companies” | Enroll by March 21, 2022

Related RIMScast Episodes:

“RISKWORLD Keynote Michael C. Bush On Risk and ‘Greatness”

“RISKWORLD Keynote Rachel Sheerin On How Risk Leaders Can Combat and Harness Burnout”

“Looking to 2022 with Spencer Educational Foundation Executive Director Megan Miller”

“RIMS DEI Council Chair Kevin Thomas and Vice-Chair Monica Merrifield”

“Funding the Future with RIMS CEO Mary Roth”

“How One Franchisee Navigated Restaurant & Food Retail Sector Risks in 2020”

RIMS Publications, Content, and Links:

RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community!

RIMS Virtual Workshops

Upcoming RIMS Webinars

On-Demand Webinars

RIMS Advisory Services — Ask a Peer

Risk Management Magazine

Risk Management Monitor

RIMS Coronavirus Information Center

RIMS Risk Leaders Series — New interview with RIMS 2021 Risk Manager of the Year Michael Harrington!

RIMS-Certified Risk Management Professional (RIMS-CRMP)

RIMS-CRMP Stories — New interview featuring RIMS Treasurer Jennifer Santiago!

Spencer Educational Foundation

RIMS DEI Council

RIMS Path to the Boardroom

 

Want to Learn More?

Keep up with the podcast on RIMS.org and listen on iTunes.

Have a question or suggestion? Email: [email protected].

 

Join the Conversation!

Follow @RIMSorg on Facebook, Twitter, and LinkedIn.

 

Follow up with Our Guest:

Patrick Sterling’s LinkedIn

 

Tweetables (For Social Media Use):

 

“Our risks [at Texas Roadhouse] aren’t unlike most businesses in the U.S. right now. I think we’re all facing the supply chain risk … cyber security certainly, and … the talent risk.” — Patrick Sterling

 

“Just trying to be in front of risk instead of reactionary is one of [my philosophies].” — Patrick Sterling

 

“I’m still so shocked, honored, and humbled that [I’m the President of RIMS]. … It really is an honor. I just have so much respect for this organization and the folks that are in it. The work that the chapters do continues to amaze me.” — Patrick Sterling

 

“[My platform for my RIMS presidency is], #1) Helping RIMS emerge from the pandemic era.” — Patrick Sterling

 

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.

 

Today, Justin is once again joined by Henk Ovink to discuss all things water-related! Henk is the Special Envoy for International Water Affairs for the Kingdom of the Netherlands, the Sherpa to the UN/WB High-Level Panel on Water, and is the world’s only water ambassador!

 

In this episode, Henk discusses the risks and opportunities of Groundwater in anticipation of this year’s World Water Day, a global event held annually on March 22nd. He explains the importance of groundwater, how it factors into the global practice of risk management, and what risk professionals can do to factor it in. He also shares the purification methods that have emerged during the pandemic, how current world events might disrupt international water safety efforts, and what risk professionals and organizational leaders can do to take their involvement with water risk management to the next level.

 

Key Takeaways:

[:01] About the RIMS App.

[:21] About RIMScast.

[:28] About today’s episode with Henk Ovink.

[:48] Upcoming RIMS webinars.

[1:32] About the upcoming live, in-person annual conference, RISKWORLD.

[2:07] More about today’s episode.

[2:58] Justin welcomes Henk Ovink back to RIMScast!

[3:07] Henk shares about his role as the Special Envoy for International Water Affairs for the Kingdom of the Netherlands.

[3:58] When World Water Day is and what this year’s theme is focusing on.

[4:38] What are some of the ways that organizations or risk professionals can keep Groundwater in mind?

[6:23] The National Oceanic and Atmospheric Administration (NOAA) released a report recently that found sea levels will rise as much in the next 30 years as it has over the last 100 years. How does that accelerated rate impact current water safety and protective measures?

[10:15] What Henk has learned about water risk management since he was last on the podcast in March 2020.

[13:35] Purification methods that have emerged during the pandemic that Henk finds inspiring.

[15:37] Amazing examples of purification within the food and agriculture sectors.

[17:06] What Henk finds amazing about water.

[18:00] About upcoming RIMS workshops, events, the RIMS app, RIMS membership, and more!

[20:23] Henk discusses the 9th World Water Forum 2022, some of the broader implications of how access to water can influence societies, and the important changes we have to make around water today to create a better future for the world.

[24:18] How does Russia invading Ukraine disrupt international water safety efforts?

[26:54] What risk professionals and organizational leaders can do to positively contribute to make World Water Day 2022 more than a once-a-year occurrence and take their involvement to a greater level (both internally and externally).

[31:38] Will World Water Day be publicly broadcasted?

[32:24] About the upcoming UN-Water Summit on Groundwater in December 2022.

[34:07] Justin thanks Henk Ovink for joining RIMScast and shares some additional links to check in today’s show notes.

 

Mentioned in this Episode:

World Water Day 2022

RIMS Events, Education, and Services:

RIMS 2022 RISKWORLD™ | April 10‒13 in San Francisco! — Register now for advance rate pricing!

NEW FOR MEMBERS! RIMS Mobile App

RIMS Advocacy

RISKWORLD COVID-19 Policy (Updated 2/28/2022)

RIMS Buyers Guide

Sponsor RIMScast: Contact [email protected] or [email protected] for more information.

Sponsored RIMScast Episodes:

“Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients”

| Sponsored by Gallagher Bassett

“Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency

“SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd.

“Navigating the Risk Landscape in 2022” | Sponsored by AXA XL

“Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett

“Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon

“Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST

“Aon’s 2021 Retail Industry Overview” | Sponsored by Aon

“A Legacy of Resilience” | Sponsored by J.B. Boda Group

“The Golden Era of Insurance” | Sponsored by The Hartford

“Insurance Investigation Trends Happening Now” | Sponsored by Travelers

“What Could a CRO Do for Your Business?” | Sponsored by Riskonnect

“Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL

“Property Valuation Deep Dive” | Sponsored by TÜV SÜD

“Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers

NEW RIMSCAST VIDEO: “Climate Change and Insurance: A Fireside Chat with Dev Bhutani and Deepak Madan” | Sponsored by Prudent Insurance Brokers Ltd.

Webinars:

March 17, 2022 | “Talent Risk: Get Ahead of Risk Management Succession Planning” | Sponsored by Gallagher

March 29, 2022 | “Executive Risk in 2022: How to Prepare for the Shifting Sands of Liability” | Sponsored by Beazley

April 21, 2022 | “Supply Chain Risk Management in 2022” | Presented by the RIMS International Council

April 28, 2022 | "ZAP! The electrification of commercial fleets – opportunities & risks" | Sponsored by Aviva

RISKWORLD Live Workshops:

April 9th‒10th, 2022 | “Contractual Risk Transfer” | Presented by RIMS

April 9th‒10th, 2022 | “Fundamentals of Insurance” | Presented by RIMS

April 9th‒10th, 2022 | “Fundamentals of Risk Management” | Presented by RIMS

April 9th‒10th, 2022 | “Managing Cognitive Bias Risk — Recognition & Avoidance Essentials” | Presented by RIMS

April 9th‒10th, 2022 | “RIMS-CRMP Prep” | Presented by RIMS

April 9th‒10th, 2022 | “Risk Appetite Management” | Presented by RIMS

April 9th‒10th, 2022 | “Applying and Integrating ERM” | Presented by RIMS

April 9th‒10th, 2022 | “Captives as an Alternate Risk Financing Technique” | Presented by RIMS

Virtual Workshops:

March 22, 23, 29 & 30 | “Enterprise Rise Management for ORSA Planning in Insurance Companies” | Enroll by March 21, 2022

Related RIMScast Episodes:

“Water Risks with Henk Ovink, Special Envoy for International Water Affairs for the Kingdom of the Netherlands” (2020)

“Combating Water Scarcity with AquaShares Founder James Workman” (2020)

“Earth Observations, Acronyms, and Risk with Dr. Shanna McClain of NASA” (2021)

RIMS Publications, Content, and Links:

RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community!

RIMS Virtual Workshops

Upcoming RIMS Webinars

On-Demand Webinars

RIMS Advisory Services — Ask a Peer

Risk Management Magazine

Risk Management Monitor

RIMS Coronavirus Information Center

RIMS Risk Leaders Series — New interview with RIMS 2021 Risk Manager of the Year Michael Harrington!

RIMS-Certified Risk Management Professional (RIMS-CRMP)

RIMS-CRMP Stories — New interview featuring RIMS Treasurer Jennifer Santiago!

Spencer Educational Foundation

RIMS DEI Council

RIMS Path to the Boardroom

 

Want to Learn More?

Keep up with the podcast on RIMS.org and listen on iTunes.

Have a question or suggestion? Email: [email protected].

 

Join the Conversation!

Follow @RIMSorg on Facebook, Twitter, and LinkedIn.

 

Follow up with Our Guest:

Henk Ovink’s LinkedIn

 

Tweetables (For Social Media Use):

 

“The pandemic, in a sense, reminded us that we have to become … more aligned with nature. We have to deal with these challenges in a more comprehensive … collaborative [way].” — Henk Ovink

 

“Water [is] a resource that we can reuse and recycle in many ways. Right now, too often water is taken for granted by industry, agriculture, and our society. But … if we reuse it and reclean it, we can use it again and again … and … our water footprint goes down.” — Henk Ovink

 

“And that is what I find so amazing about water; it’s powerful and it can destroy and destruct – so you better be careful. You have to treat it well. … But if you use it well … understand its complexities … and you start to value it, it manages itself.” — Henk Ovink

 

“Water is not the only way to look at the world but water is a way to look at the world for sustainable development and climate action that presents us with a just, inclusive, and comprehensive alternative. It really helps us build resiliency … for a better future.” — Henk Ovink

 

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.

 

This week, Michael C. Bush, the CEO of Great Place to Work and keynote speaker of RIMS RISKWORLD 2022, joins RIMScast to discuss workplace satisfaction and give a preview of his opening keynote, which will be sponsored by Hub International!

 

Michael C. Bush is a global chief executive with over 25 years of experience leading small and mid-sized organizations through transformational growth. Driven by a love of business and an unwavering commitment to fair and equitable treatment, in 2015 Michael acquired ownership and currently serves as global CEO of Great Place to Work® headquartered in Oakland, California with operations in more than 60 countries worldwide.

 

Michael shares how creating a more equitable work environment pays off, how the definition of happiness/satisfaction has changed in the workplace against the backdrop of the pandemic, and the critical things that risk professionals can do to increase equity and happiness in their organization.

 

Tune in and be sure to not miss RISKWORLD’s opening ceremony at 7:30 a.m. PT on April 11th, 2022!

 

Key Takeaways:

[:01] About the RIMS App.

[:21] About RIMScast.

[:35] About today’s episode with Michael C. Bush.

[:48] Upcoming RIMS webinars.

[1:20] About the upcoming two-day virtual event: 2022 RIMS RiskTech Forum.

[1:51] More about today’s episode.

[2:25] Justin welcomes Michael C. Bush to RIMScast!

[3:04] Michael shares about his career and current role as the CEO of Great Place to Work.

[5:20] How has the definition of happiness/satisfaction in the workplace changed against the backdrop of the pandemic?

[7:32] How does the risk manager or risk professional factor into workplace satisfaction amid the pandemic?

[10:48] Michael’s definition of “listening,” why it is so important, and how it has evolved over the years.

[14:20] Upcoming RIMS workshops and courses.

[16:27] Michael’s insights into how the increased dependency/need for video conferences has enhanced the concept of “innovation by all.”

[20:13] Michael gives a preview of his keynote, shares about the importance of giving and receiving and support, and elaborates on the difference between “burned out” and “burnt out.”

[24:04] Justin thanks Michael C. Bush for joining RIMScast and shares some additional links to check in today’s show notes.

 

Mentioned in this Episode:

Hub International

RIMS Events, Education, and Services:

RIMS 2022 RISKWORLD™ | April 10‒13 in San Francisco! — Register now for advance rate pricing!

NEW FOR MEMBERS! RIMS Mobile App

RIMS Advocacy

RISKWORLD COVID-19 Policy (updated 2/28/2022)

RIMS Buyers Guide

Sponsor RIMScast: Contact [email protected] or [email protected] for more information.

Sponsored RIMScast Episodes:

“Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients”

| Sponsored by Gallagher Bassett

“Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency

“SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd.

“Navigating the Risk Landscape in 2022” | Sponsored by AXA XL

“Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett

“Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon

“Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST

“Aon’s 2021 Retail Industry Overview” | Sponsored by Aon

“A Legacy of Resilience” | Sponsored by J.B. Boda Group

“The Golden Era of Insurance” | Sponsored by The Hartford

“Insurance Investigation Trends Happening Now” | Sponsored by Travelers

“What Could a CRO Do for Your Business?” | Sponsored by Riskonnect

“Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL

“Property Valuation Deep Dive” | Sponsored by TÜV SÜD

“Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers

NEW RIMSCAST VIDEO: “Climate Change and Insurance: A Fireside Chat with Dev Bhutani and Deepak Madan” | Sponsored by Prudent Insurance Brokers Ltd.

Webinars:

March 10, 2022 | “Emerging Risks in Renewable Energy” | Sponsored by TÜV SÜD Global Risk Consultants

March 17, 2022 | “Talent Risk: Get Ahead of Risk Management Succession Planning” | Sponsored by Gallagher

March 29, 2022 | Executive Risk in 2022: How to Prepare for the Shifting Sands of Liability | Sponsored by Beazley

RISKWORLD Live Workshops:

April 9th‒10th, 2022 | “Contractual Risk Transfer” | Presented by RIMS

April 9th‒10th, 2022 | “Fundamentals of Insurance” | Presented by RIMS

April 9th‒10th, 2022 | “Fundamentals of Risk Management” | Presented by RIMS

April 9th‒10th, 2022 | “Managing Cognitive Bias Risk — Recognition & Avoidance Essentials” | Presented by RIMS

April 9th‒10th, 2022 | “RIMS-CRMP Prep” | Presented by RIMS

April 9th‒10th, 2022 | “Risk Appetite Management” | Presented by RIMS

April 9th‒10th, 2022 | “Applying and Integrating ERM” | Presented by RIMS

April 9th‒10th, 2022 | “Captives as an Alternate Risk Financing Technique” | Presented by RIMS

Virtual Workshops:

March 8-9 | “Contractual Risk Transfer Canada” | Enroll by March 7th, 2022

Related RIMScast Episodes:

“Riskworld Keynote Rachel Sheerin On How Risk Leaders Can Combat and Harness Burnout” — Feb 15th, 2022

“Looking to 2022 with Spencer Educational Foundation Executive Director Megan Miller” — Feb 1st, 2022

RIMS Publications, Content, and Links:

RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community!

RIMS Virtual Workshops

Upcoming RIMS Webinars

On-Demand Webinars

RIMS Advisory Services — Ask a Peer

Risk Management Magazine

Risk Management Monitor

RIMS Coronavirus Information Center

RIMS Risk Leaders Series — New interview with RIMS 2021 Risk Manager of the Year Michael Harrington!

RIMS-Certified Risk Management Professional (RIMS-CRMP)

RIMS-CRMP Stories — New interview featuring RIMS Treasurer Jennifer Santiago!

Spencer Educational Foundation

RIMS DEI Council

RIMS Path to the Boardroom

 

Want to Learn More?

Keep up with the podcast on RIMS.org and listen on iTunes.

Have a question or suggestion? Email: [email protected].

 

Join the Conversation!

Follow @RIMSorg on Facebook, Twitter, and LinkedIn.

 

Follow up with Our Guest:

Michael C. Bush’s LinkedIn

Great Place to Work

 

Tweetables (For Social Media Use):

 

“Everything I’ve tried to do, I’ve tried to do in a people-first way.” — Michael C. Bush

 

“This idea of connecting with our people in a way that drives outstanding business results is a global phenomenon.” — Michael C. Bush

 

“Everybody wants to know, [especially] now, that you care about their physical health — that’s surfaced the last couple of years. People [also] want to know now that you care about their mental health in the way that you’re interacting with them.” — Michael C. Bush

 

“People want to know … that they’re in a more caring environment and that they’re not alone … and it’s much more than a business transaction.” — Michael C. Bush

 

“[When someone is] taking a break to do something for their mental health like exercise [or] meditation …  [and] they know you support them in relieving that pressure … That’s what eliminates burnout.” — Michael C. Bush