RIMScast

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.

 

The government of India is demonstrating that it takes internet safety and cyber security very seriously. On April 28, 2022, the Ministry of Electronics and Information Technology (MeitY) issued directions to be followed in case of a cyberattack or cyber event.

 

Here to discuss these new directives and how they impact global risk professionals is Jyoti Krishnan, the Vice President of Liability Claims at Prudent Insurance Brokers Pvt. Ltd! Jyoti has her finger on the pulse of cyber claims and is uniquely qualified to fill listeners in on what they need to know if they operate a business in India or do business there and are a victim of a cyberattack.

 

Tune in to find out what you need to know as a risk professional about the new government-issued cyber security directives in India!

 

Key Takeaways:

[:01] About the RIMS Membership.

[:14] About RIMScast.

[:27] About today’s episode with Jyoti Krishnan.

[:36] Upcoming RIMS webinars, workshops, and events!

[2:25] More about today’s episode.

[3:12] Justin welcomes Jyoti Krishnan to RIMScast!

[3:30] Is Cert-In similar to the Cybersecurity and Infrastructure Security Agency in the U.S.?

[4:10] Joyti explains how CERT-In is a part of MeitY.

[4:59] Why Joyti, as VP of Liability Claims at Prudent Insurance Brokers, has been closely following MeitY’s new directives.

[5:29] High-level directions from MeitY that businesses need to follow and that risk professionals in India should know.

[7:32] The guidelines state that you need to report a cyberattack within six hours of discovery. Why are these six hours so critical?

[9:03] Do the MeitY guidelines apply to businesses that are headquartered in India? Or do they apply to anyone who does business in India?

[10:52] RIMS plug time! Everything you need to know about upcoming events, webinars, and more!

[13:31] Are there certain centers in India that are equipped to handle cyber attacks?

[15:48] Has Jyoti worked directly with CERT-In?

[16:16] From Joyti’s experiences, how strong is the communication between CERT-In and business leaders when it comes to cyber reporting?

[18:56] Jotyi’s parting words of wisdom to the RIMScast audience.

[20:30] Justin thanks Jyoti Krishnan for joining the podcast and shares some of the links to check in today’s show notes.

 

Mentioned in this Episode:

RIMS Events, Education, and Services:

RIMS Canada 2022 — Turning Tides — Sept. 11th‒14th in Halifax! Register Today!

NEW FOR MEMBERS! RIMS Mobile App

RIMS Advocacy — Legislative Summit Returns on September 20th!

Spencer Educational Foundation | Annual Gala Returns Sept. 22, 2022

RIMS Buyers Guide

CERT-In Directions (June 27, 2022)

MeitY and CERT-In FAQ

Prudent Cyber Guidelines — Based on MeitY Directions (2022)

RISKWORLD registrants can still access educational sessions on-demand through the RISKWORLD app and through desktop here.

Dan Kugler Risk Manager on Campus Grant

Sponsor RIMScast: Contact [email protected] or [email protected] for more information.

In-Person Events:

The 2022 Florida RIMS Educational Conference | Naples, FL | July 26‒July 30

Create a Contract that Effectively Transfers Risk | Naples, FL | July 30‒31 (Save $200 at checkout with code LEARNFL22 if you are also attending the Florida Educational Conference!)

RIMS Western Regional — Oct. 3‒5, 2022 — Long Beach, CA

RIMS South Asia Risk Forum — Dec. 2‒3, 2022 in Mumbai, India

Virtual Workshops:

“RIMS-CRMP Exam Prep Virtual Workshop” co-hosted by St. John’s University — Aug 3‒4

“Fundamentals of Risk Management” — Aug 10‒11

Sponsored RIMScast Episodes:

“A Look at the Cyber Insurance Market” | Sponsored by AXA LA (NEW)

“How to Reduce Lithium-Ion Battery Fire Risks” | Sponsored by TÜV SÜD 

“Managing Global Geopolitical Risk in 2022 and Beyond” | Sponsored by AXA XL

“Keeping Subcontractors Safe Through Partner Elevation” | Sponsored by Highwire

“ESG: A Responsibility and a Growing Megatrend” | Sponsored by Prudent Insurance Brokers Ltd.

“Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients”

| Sponsored by Gallagher Bassett

“Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency

“SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd.

“Navigating the Risk Landscape in 2022” | Sponsored by AXA XL

“Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett

“Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon

“Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST

“Aon’s 2021 Retail Industry Overview” | Sponsored by Aon

“A Legacy of Resilience” | Sponsored by J.B. Boda Group

“The Golden Era of Insurance” | Sponsored by The Hartford

“Insurance Investigation Trends Happening Now” | Sponsored by Travelers

“What Could a CRO Do for Your Business?” | Sponsored by Riskonnect

“Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL

“Property Valuation Deep Dive” | Sponsored by TÜV SÜD

“Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers

NEW RIMSCAST VIDEO: “Climate Change and Insurance: A Fireside Chat with Dev Bhutani and Deepak Madan” | Sponsored by Prudent Insurance Brokers Ltd.

Related RIMScast Episodes:

“2022 Midyear Risk Review with RIMS Publications Director Morgan O’ Rourke”

“Getting to Know Jackware with Dan Healy of Anderson Kill”

“Ransomware Risks and “Responding Gracefully” with Masha Sedova”

“Managing and Measuring Resilience in India with Ashish Parakh of Marsh”

RIMS Publications, Content, and Links:

RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community!

RIMS Virtual Workshops

Upcoming RIMS Webinars

On-Demand Webinars

RIMS Advisory Services — Ask a Peer

Risk Management Magazine

Risk Management Monitor

RIMS Coronavirus Information Center

RIMS Risk Leaders Series

RIMS-Certified Risk Management Professional (RIMS-CRMP)

RIMS-CRMP Stories — New interview featuring RIMS-CRMP Chairman Ward Ching!

Spencer Educational Foundation

RIMS DEI Council

RIMS Path to the Boardroom

 

Want to Learn More?

Keep up with the podcast on RIMS.org and listen on iTunes.

Have a question or suggestion? Email: [email protected].

 

Join the Conversation!

Follow @RIMSorg on Facebook, Twitter, and LinkedIn.

 

Follow up with Our Guest:

Jyoti Krishnan’s LinkedIn

 

Tweetables (For Social Media Use):

 

“MeitY … came out with these directions in April of this year. … What these guidelines intend to do is create a framework of mandatory actions that any organization operating in our country, India, needs to take care of in the event of a cyberattack.” — Jyoti Krishnan

 

“There was a clarification given by MeitY, along with Cert-In, that even those organizations who may not have a physical presence in India may need to comply with these guidelines as long as they’re offering services to Indian users.” — Jyoti Krishnan

 

“Traditionally, … when we think of risk we think of physical risk. … If you’re not physically operating in a particular country, we are … OK with not complying with local laws which apply to organizations in that country. [These MeitY directives] change that.” — Jyoti Krishnan

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.

 

With it being July 2022, it is the perfect time for RIMScast to be catching up with RIMS Publication Director and third-time returning guest, Morgan O’Rourke! In this episode, Morgan gives his 2022 midyear update on the current news and trends of the risk profession. He also shares his philosophy on managing his employees as a team leader, his thoughts on how prominent ESG should be in the collective mindset of risk professionals today, and how he believes ransomware and cyber hygiene will shape the future of the risk profession.

 

Key Takeaways:

[:01] About the RIMS Membership.

[:14] About RIMScast.

[:26] About today’s episode with Morgan O’Rourke.

[:36] Upcoming RIMS webinars and workshops.

[1:56] More about today’s episode.

[2:21] Justin welcomes Morgan O’Rourke back to the podcast!

[3:17] Morgan highlights some of the biggest topics that are currently impacting the risk profession.

[4:09] How jackware, ransomware, and cyber hygiene are impacting the risk profession and Morgan’s thoughts on how it will shape the future of the profession, going forward.

[7:38] How has inflation impacted the risk profession? And how does it bleed into employee retention?

[10:50] RIMS plug time! Everything you need to know about upcoming events, webinars, and more!

[13:30] As a team leader, how does Morgan celebrate his team’s small victories?

[17:39] How prominent does Morgan believe that ESG should be in the collective mindset of risk professionals today?

[21:22] Why you should check out the RIMS App!

[22:53] What topics and subtopics is Morgan hoping to cover in the Sept./Oct. edition of Risk Management Magazine?

[26:49] Justin thanks Morgan O’Rourke for joining the podcast and shares some of the links to check in today’s show notes — including how to submit your topic or contribute an article for Risk Management Magazine!

 

Mentioned in this Episode:

Risk Management Magazine: “4 Strategies to More Successfully Manage Remote Teams”

RIMS Events, Education, and Services:

RIMS Canada 2022 — Turning Tides — Sept. 11th‒14th in Halifax!

NEW FOR MEMBERS! RIMS Mobile App

RIMS Advocacy — Legislative Summit Returns on September 20th!

Spencer Educational Foundation | Annual Gala Returns Sept. 22, 2022

RIMS Buyers Guide

RISKWORLD registrants can still access educational sessions on-demand through the RISKWORLD app and through desktop here.

Dan Kugler Risk Manager on Campus Grant

Sponsor RIMScast: Contact [email protected] or [email protected] for more information.

In-Person Events:

The 2022 Florida RIMS Educational Conference | Naples, FL | July 26‒July 30

Create a Contract that Effectively Transfers Risk | Naples, FL | July 30‒31 (Save $200 at checkout with code LEARNFL22 if you are also attending the Florida Educational Conference!)

Virtual Workshops:

“RIMS-CRMP Exam Prep Virtual Workshop” co-hosted by St. John’s University — Aug 3‒4

“Fundamentals of Risk Management” — Aug 10‒11

Sponsored RIMScast Episodes:

“How to Reduce Lithium-Ion Battery Fire Risks” | Sponsored by TÜV SÜD (NEW)

“Managing Global Geopolitical Risk in 2022 and Beyond” | Sponsored by AXA XL

“Keeping Subcontractors Safe Through Partner Elevation” | Sponsored by Highwire

“ESG: A Responsibility and a Growing Megatrend” | Sponsored by Prudent Insurance Brokers Ltd.

“Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients”

| Sponsored by Gallagher Bassett

“Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency

“SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd.

“Navigating the Risk Landscape in 2022” | Sponsored by AXA XL

“Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett

“Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon

“Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST

“Aon’s 2021 Retail Industry Overview” | Sponsored by Aon

“A Legacy of Resilience” | Sponsored by J.B. Boda Group

“The Golden Era of Insurance” | Sponsored by The Hartford

“Insurance Investigation Trends Happening Now” | Sponsored by Travelers

“What Could a CRO Do for Your Business?” | Sponsored by Riskonnect

“Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL

“Property Valuation Deep Dive” | Sponsored by TÜV SÜD

“Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers

NEW RIMSCAST VIDEO: “Climate Change and Insurance: A Fireside Chat with Dev Bhutani and Deepak Madan” | Sponsored by Prudent Insurance Brokers Ltd.

Related RIMScast Episodes:

“2021 in Review with RIMS Publication Director Morgan O’Rourke”

“Getting to Know Jackware with Dan Healy of Anderson Kill”

RIMS Publications, Content, and Links:

RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community!

RIMS Virtual Workshops

Upcoming RIMS Webinars

On-Demand Webinars

RIMS Advisory Services — Ask a Peer

Risk Management Magazine

Risk Management Monitor

RIMS Coronavirus Information Center

RIMS Risk Leaders Series

RIMS-Certified Risk Management Professional (RIMS-CRMP)

RIMS-CRMP Stories — New interview featuring RIMS-CRMP Chairman Ward Ching!

Spencer Educational Foundation

RIMS DEI Council

RIMS Path to the Boardroom

 

Want to Learn More?

Keep up with the podcast on RIMS.org and listen on iTunes.

Have a question or suggestion? Email: [email protected].

 

Join the Conversation!

Follow @RIMSorg on Facebook, Twitter, and LinkedIn.

 

Follow up with Our Guest:

Morgan O’Rourke’s LinkedIn

 

Tweetables (For Social Media Use):

 

“Inflation is a huge factor now and it’s going to probably impact a lot of stuff through the back half of the year as [the pandemic] continues to go on.” — Morgan O’Rourke

 

“A lot of headline news continues to impact a lot of companies and risk managers need to — and are — addressing them, I’m sure.” — Morgan O’Rourke

 

“Cyber security has been the #1 risk for years and years. … And ransomware has become, I would imagine, the #1 method of attack … that hits most companies. … Where risk management comes in, to me, is [in the] education and training of staff and personnel.” — Morgan O’Rourke

 

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.

 

Today on RIMScast, Justin is joined by speaker, writer, comedian, actress, and mother of three, Kate Davis! Kate is a twelve-time nominee at the Canadian Comedy Awards and star of her own hour-long comedy special on CTV and the Comedy Network. She also has her own podcast, “So now you are dying, what are you doing to live?” Kate will also be the keynote at RIMS Canada Conference 2022 in Halifax from Sept. 11th‒14th!

 

In this episode, Kate shares a preview of her upcoming appearance at RIMS Canada, her philosophies on both life and humor, stories from her life as a comedian, and shares which ERM framework she prefers.

 

Key Takeaways:

[:01] About the RIMS Membership.

[:14] About RIMScast.

[:26] About today’s episode with comedian, Kate Davis!

[:36] Upcoming RIMS webinars and workshops.

[1:38] About the upcoming RIMS Canada Conference in Halifax.

[2:01] More about today’s episode with comedian, Kate Davis!

[2:36] Justin welcomes Kate to the podcast!

[2:50] Kate shares the first thing many people say to her when they find out she’s a comedian.

[4:05] Shares her excitement for attending the RIMS Canada Conference in Halifax.

[4:31] What Kate will be speaking about for her keynote.

[5:52] Has Kate been doing live in-person addresses and sets in the last year?

[6:33] Kate shares how it felt to return to a live setting after being online for the last several years.

[8:27] What business professionals and risk professionals can take away from comedy.

[9:46] Is there a visual element to Kate’s addresses?

[11:03] RIMS plug time! Everything you need to know about upcoming events, webinars, and more!

[13:47] Does Kate find that the Canadian convention-goers are more relaxed than their American counterparts?

[15:31] About Kate’s podcast, “So now you are dying, what are you doing to live?”

[20:40] Kate shares some parting words of hope and wisdom.

[21:09] Does Kate prefer the COSO framework or ISO framework?

[21:44] Justin thanks Kate Davis once again for joining the podcast and shares some of the links to check in today’s show notes.

 

Mentioned in this Episode:

RIMS Events, Education, and Services:

RIMS Canada 2022 — Turning Tides — Sept. 11th‒14th in Halifax!

NEW FOR MEMBERS! RIMS Mobile App

RIMS Advocacy — Legislative Summit Returns on September 20th!

Spencer Educational Foundation | Annual Gala Returns Sept. 22, 2022

RIMS Buyers Guide

RISKWORLD registrants can still access educational sessions on-demand through the RISKWORLD app and through desktop here.

Dan Kugler Risk Manager on Campus Grant

Sponsor RIMScast: Contact [email protected] or [email protected] for more information.

In-Person Events:

The 2022 Florida RIMS Educational Conference | Naples, FL | July 26‒July 30

Create a Contract that Effectively Transfers Risk | Naples, FL | July 30‒31 (Save $200 at checkout with code LEARNFL22 if you are also attending the Florida Educational Conference!)

Virtual Workshops: 

“Captives as an Alternate Risk Financing Technique” — July 13‒14

“RIMS-CRMP Exam Prep Virtual Workshop,” co-hosted by St. John’s University — Aug 3-4

“Fundamentals of Risk Management” — Aug 10‒11

Sponsored RIMScast Episodes:

“How to Reduce Lithium-Ion Battery Fire Risks” | Sponsored by TÜV SÜD (NEW)

“Managing Global Geopolitical Risk in 2022 and Beyond” | Sponsored by AXA XL

“Keeping Subcontractors Safe Through Partner Elevation” | Sponsored by Highwire

“ESG: A Responsibility and a Growing Megatrend” | Sponsored by Prudent Insurance Brokers Ltd.

“Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients”

| Sponsored by Gallagher Bassett

“Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency

“SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd.

“Navigating the Risk Landscape in 2022” | Sponsored by AXA XL

“Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett

“Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon

“Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST

“Aon’s 2021 Retail Industry Overview” | Sponsored by Aon

“A Legacy of Resilience” | Sponsored by J.B. Boda Group

“The Golden Era of Insurance” | Sponsored by The Hartford

“Insurance Investigation Trends Happening Now” | Sponsored by Travelers

“What Could a CRO Do for Your Business?” | Sponsored by Riskonnect

“Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL

“Property Valuation Deep Dive” | Sponsored by TÜV SÜD

“Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers

NEW RIMSCAST VIDEO: “Climate Change and Insurance: A Fireside Chat with Dev Bhutani and Deepak Madan” | Sponsored by Prudent Insurance Brokers Ltd.

Related RIMScast Episodes:

“RISKWORLD Keynote Michael C. Bush On Risk and ‘Greatness’”

“RISKWORLD Keynote Rachel Sheerin On How Risk Leaders Can Combat and Harness Burnout”

“What the Future Holds with RISKWORLD Keynote Peter Leyden”

“Career Notes: RIMS Live 2021 Speaker Jade Simmons Talks Risk and Music”

“City-Wide Risk Success with Betty Clarke, ORIMS Donald M. Stuart Award Winner” (2020)

“Live On-Site at the RIMS Canada Conference 2019!”

RIMS Publications, Content, and Links:

RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community!

RIMS Virtual Workshops

Upcoming RIMS Webinars

On-Demand Webinars

RIMS Advisory Services — Ask a Peer

Risk Management Magazine

Risk Management Monitor

RIMS Coronavirus Information Center

RIMS Risk Leaders Series

RIMS-Certified Risk Management Professional (RIMS-CRMP)

RIMS-CRMP Stories — New interview featuring RIMS Treasurer Jennifer Santiago!

Spencer Educational Foundation

RIMS DEI Council

RIMS Path to the Boardroom

 

Want to Learn More?

Keep up with the podcast on RIMS.org and listen on iTunes.

Have a question or suggestion? Email: [email protected].

 

Join the Conversation!

Follow @RIMSorg on Facebook, Twitter, and LinkedIn.

 

Follow up with Our Guest:

Kate Davis’s Website

Kate’s Podcast: “So now you are dying, what are you doing to live?”

 

Tweetables (For Social Media Use):

 

“Laughter is one of the easiest and most authentic ways to be mindful. It’s impossible to laugh and not be in the moment.” — Kate Davis

 

“Humor connects us. It can connect us to each other, it can connect us to ourselves, [and] it can connect us to our purpose.” — Kate Davis

 

“If we can lighten up we can live a more soul-driven life.” — Kate Davis

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.

 

The RIMS mission is to educate, engage, and advocate for the global risk community. In alignment with said mission, the annual Florida RIMS Educational Conference is coming back once again! With an incredible agenda and many familiar faces in attendance, this 2022 conference, held July 26th‒30th in Naples, Florida, is jampacked with fantastic sessions, fun after-hours events, and great accommodations.

 

Joining Justin today to share more about the upcoming conference, is long-time conference chair and Audio/Visual Coordinator, Jason Lynch! Jason shares about the focused events that attendees can look forward to, the special guest speakers that will be in attendance, and more!

 

In the second half of the podcast, Justin is joined by Dan Healy, a partner at the Anderson Kill law firm in the D.C. office. Dan is currently the co-chair of Anderson Kill’s Cyber Insurance Recovery Group, as well as a member of the firm’s Blockchain & Virtual Currency and Regulated Products groups. He has also co-authored many articles for RIMS Risk Management Magazine and is leading several sessions at the RIMS Florida Educational Conference!

 

In their conversation, Dan and Justin take a deep dive into Jackware; how it is different from ransomware, why it is an emerging risk that we all need to be aware of, where it emerged from, and how it works. Be sure to tune in to learn everything you need to know about this new, emerging cyber risk!

 

Key Takeaways:

[:01] About the RIMS Membership.

[:14] About RIMScast.

[:26] About today’s episode with special guests, Jason Lynch and Dan Healy.

[:40] RIMscast sends their deepest sympathies to the friends and family of Jack Hampton.

[1:09] Upcoming RIMS webinars and workshops.

[1:38] About the upcoming RIMS Canada Conference in Halifax.

[2:01] Justin welcomes Jason Lynch to RIMScast to share about the 2022 RIMS Florida Educational Conference.

[2:36] How long Jason has been attending the RIMS Florida Conference?

[3:12] Is the RIMS Florida Conference members-only or open to anybody?

[3:53] A key highlight for the upcoming event: Florida’s Insurance Commissioner, David Altmaier, will be keynoting on July 27th.

[4:43] Is Jason overseeing the education sessions on the agenda?

[5:37] The benefit of “focused” events, especially with the backdrop of COVID-19.

[6:39] RIMS new CEO, Gary LaBranche will be making one of his first public appearances at the RIMS Florida Conference.

[7:34] Exciting after-hours events that coincide with the RIMS Florida Conference!

[9:35] Where to register for the conference and learn more about it online.

[10:17] Justin thanks Jason for joining the podcast and shares the save-the-date for the 2023 RIMS Florida Educational Conference.

[10:35] RIMS plug time! All about upcoming RIMS events, conferences, virtual workshops, and more!

[13:12] About today’s conversation with Dan Healy.

[14:05] Justin welcomes Dan Healy to RIMScast!

[14:33] What you need to know about Jackware; understanding the basics.

[16:09] As a sub-set of ransomware, should we be paying more attention to it over other areas of cybersecurity?

[17:23] Why Jackware is an emerging risk that we all need to be aware of.

[18:18] Where the hackers are coming from and the origin of Jackware.

[20:08] Why might Jackware attacks implicate a wider range of insurance policies than ransomware attacks?

[23:35] More information about the risks of Jackware and how it works.

[24:50] About Dan’s live, in-person workshops on the 30th and the 31st at the 2022 RIMS Florida Conference.

[27:11] Justin thanks Dan for joining RIMScast and Dan shares some final parting words of advice for risk professionals.

[27:51] Justin thanks Dan Healy once again for joining the podcast and shares some of the links to check in today’s show notes.

 

Mentioned in this Episode:

Florida.RIMS.org

RIMS Events, Education, and Services:

Risk Management Magazine Article, co-authored by today’s guest, Dan Healy of Anderson Kill: “Insurance Coverage For Jackware Attacks”

NEW FOR MEMBERS! RIMS Mobile App

RIMS Canada 2022 — Turning Tides — Sept. 11th‒14th in Halifax!

RIMS Advocacy — Legislative Summit Returns on September 20th!

Spencer Educational Foundation | Annual Gala Returns Sept. 22, 2022

RIMS ERM Conference 2022: Call For Session Proposals — Due June 22!

RIMS Buyers Guide

RISKWORLD registrants can still access educational sessions on-demand through the RISKWORLD app and through desktop here.

Dan Kugler Risk Manager on Campus Grant

RIMS Announces Gary LaBranche as New CEO

Sponsor RIMScast: Contact [email protected] or [email protected] for more information.

In-Person Events:

The 2022 Florida RIMS Educational Conference | Naples, FL | July 26‒July 30

Create a Contract that Effectively Transfers Risk | Naples, FL | July 30‒31 (Save $200 at checkout with code LEARNFL22 if you are also attending the Florida Educational Conference!)

Virtual Workshops: 

“Managing Worker Compensation, Employer’s Liability and Employment Practices in the U.S.” — June 22‒23 | 10 a.m.‒5:30 p.m. EST

“Captives as an Alternate Risk Financing Technique” — July 13‒14

“Fundamentals of Risk Management” — Aug 10‒11

Webinars:

June 28, 2022 | “Your Greatest Asset: Smart Risk Management in the Age of Workforce Transformation” | Sponsored by Travelers

June 30, 2022 | “What Really Happens When You Negotiate with a Hacker?” | Sponsored by Gallagher Core Insights 360

Sponsored RIMScast Episodes:

“How to Reduce Lithium-Ion Battery Fire Risks” | Sponsored by TÜV SÜD (NEW)

“Managing Global Geopolitical Risk in 2022 and Beyond” | Sponsored by AXA XL

“Keeping Subcontractors Safe Through Partner Elevation” | Sponsored by Highwire

“ESG: A Responsibility and a Growing Megatrend” | Sponsored by Prudent Insurance Brokers Ltd.

“Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients”

| Sponsored by Gallagher Bassett

“Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency

“SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd.

“Navigating the Risk Landscape in 2022” | Sponsored by AXA XL

“Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett

“Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon

“Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST

“Aon’s 2021 Retail Industry Overview” | Sponsored by Aon

“A Legacy of Resilience” | Sponsored by J.B. Boda Group

“The Golden Era of Insurance” | Sponsored by The Hartford

“Insurance Investigation Trends Happening Now” | Sponsored by Travelers

“What Could a CRO Do for Your Business?” | Sponsored by Riskonnect

“Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL

“Property Valuation Deep Dive” | Sponsored by TÜV SÜD

“Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers

NEW RIMSCAST VIDEO: “Climate Change and Insurance: A Fireside Chat with Dev Bhutani and Deepak Madan” | Sponsored by Prudent Insurance Brokers Ltd.

Related RIMScast Episodes:

“Cloud Security Risks with Google’s Monica Shokrai”

“Roadway Risks: AI, Autonomous Vehicles, & Automated Driving”

“Ransomware Risks and “Responding Gracefully” with Masha Sedova”

“Cyber Breach Responses with Kate Fazzini, Flore Albo CEO”

“The World of Cybersecurity with NCSA’s Kelvin Coleman”

“Cybersecurity Frameworks with NIST Fellow, Ron Ross”

“Cyber Risk News & Trends with Tony Anscombe”

“Cyber Risk News & Trends with Tony Anscombe, Part 2”

“Cybersecurity in a COVID-19 World with Luke Wilson”

“Cybersecurity Tips for Small Businesses with Daniel Eliot”

“Cybersecurity with Christopher Loeber”

“The State of Cybersecurity and 5G Technology with Jason Ruger, Ruby Zefo, and Chris Novak”

RIMS Publications, Content, and Links:

RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community!

RIMS Virtual Workshops

Upcoming RIMS Webinars

On-Demand Webinars

RIMS Advisory Services — Ask a Peer

Risk Management Magazine

Risk Management Monitor

RIMS Coronavirus Information Center

RIMS Risk Leaders Series

RIMS-Certified Risk Management Professional (RIMS-CRMP)

RIMS-CRMP Stories — New interview featuring RIMS Treasurer Jennifer Santiago!

Spencer Educational Foundation

RIMS DEI Council

RIMS Path to the Boardroom

 

Want to Learn More?

Keep up with the podcast on RIMS.org and listen on iTunes.

Have a question or suggestion? Email: [email protected].

 

Join the Conversation!

Follow @RIMSorg on Facebook, Twitter, and LinkedIn.

 

Follow up with Our Guest:

Dan Healy’s LinkedIn

 

Tweetables (For Social Media Use):

 

“Once you go [to the RIMS Florida Educational Conference] once, you’re hooked for life. Anybody and everybody that I meet that comes for the first time … value that experience. … It’s something very special.” — Jason Lynch

 

“[Jackware is] almost a sub-category of ransomware. What Jackware focuses on is taking over a device or a piece of machinery … usually in the category of a smart device, smart car, or smart appliance … potentially hurting people or costing the owner a ton of money.” — Dan Healy

 

“The issue is that the prevalence of devices and equipment that can be attacked with Jackware is rising.” — Dan Healy

 

“We need to be ready because the past two years have seen ransomware — and now Jackware attacks — on the rise.” — Dan Healy

 

“Don’t forget to give notice and don’t take no for an answer.” — Dan Healy

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.

 

In celebration of Pride Month, Juneteenth, and National Indigenous History Month, Justin is joined by Denise Williamee, the Director and Vice President of Corporate Services at Steel City Re, and Tara Lessard-Webb, the Director of Corporate Governance at Intact. Both Denise and Tara are prominent members of the RIMS DE&I Council and are here to discuss why Indigenous People’s Heritage is so critical to them personally; how we, as a community, can better support the Indigenous population; and what organizations and associations can do to craft a successful DE&I campaign that can bring more awareness and support to underrepresented groups.

 

Awareness is the starting point. Tune in to learn more about what you can do to get more involved with these important dates, and better support and uplift as an ally.

 

Key Takeaways:

[:01] About the RIMS Membership.

[:16] About RIMScast.

[:27] About today’s episode with Denise Williamee and Tara Lessard-Webb.

[:50] Upcoming RIMS webinars and workshops.

[1:19] About the upcoming RIMS Canada Conference in Halifax.

[1:45] About the RIMS ERM Conference 2022.

[2:24] More about today’s episode!

[3:16] Justin welcomes Tara Lessard-Webb and Denise Williamee to RIMScast.

[3:33] About Denise’s role at Steel City Re and how she contributes to RIMS as a member of the RIMS DE&I Council.

[4:07] About Tara’s full-time role and how she contributes to RIMS alongside Denise.

[4:25] Tara shares about National Indigenous History Month and National Indigenous People's Day, why they are both so critical, and what we can do as a community to support our Indigenous population.

[7:20] Denise shares about her background and what inspired her to join the RIMS DE&I Council.

[8:18] How RIMS leaders and risk management professionals globally can support Indigenous communities.

[10:42] Denise’s thoughts on what we can do to make companies more sustainable and better support Indigenous communities.

[12:11] RIMS plug time! All about upcoming RIMS events, workshops, and more!

[14:54] Tara’s recommended summer solstice reading list in the spirit of Heritage Month.

[16:14] Tara shares her recommendations on how companies and associations can craft a successful DE&I campaign.

[20:20] Denise shares her advice on how to run a successful DE&I campaign and examples of what it might look like in practice.

[21:16] How do days like National Independence Day/Juneteenth, reverberate inside and outside the U.S.?

[22:54] How you can support as an ally during Juneteenth.

[24:21] About the resources in the links below.

[24:32] Tara highlights the importance of Pride Month.

[25:32] Denise shares her final thoughts on the importance of DE&I.

[26:25] Justin thanks Tara and Denise for joining the podcast and shares some of the links to check in today’s show notes.

 

Mentioned in this Episode:

Indigenous Services Canada

Learn more about First Nations, Inuit, and Métis Peoples across Canada (rcaanc-cirnac.gc.ca)

Risk Management Magazine (June 2022) | "The Critical Role of Allyship in DE&I Initiatives" 

"Summer Solstice Reading Suggestions"

Indigenomics: Taking a Seat at the Economic Table, by Carol Anne Hilton

The Right to Be Cold: One Woman's Story of Protecting Her Culture, the Arctic and the Whole Planet, by Sheila Watt-Cloutier

RIMS Events, Education, and Services:

RIMS Diversity Equity & Inclusion Vision Statement

NEW FOR MEMBERS! RIMS Mobile App

RIMS Canada 2022 — Turning Tides — Sept. 11th‒14th in Halifax!

RIMS Advocacy — Legislative Summit Returns on September 20th!

Spencer Educational Foundation | Annual Gala Returns Sept. 22, 2022

RIMS ERM Conference 2022: Call For Session Proposals — Due June 22!

RIMS Buyers Guide

RISKWORLD registrants can still access educational sessions on-demand through the RISKWORLD app and through desktop here.

Dan Kugler Risk Manager on Campus Grant

RIMS Announces Gary LaBranche as New CEO

Sponsor RIMScast: Contact [email protected] or [email protected] for more information.

In-Person Events:

The 2022 Florida RIMS Educational Conference | Naples, FL | July 26‒July 30

Create a Contract that Effectively Transfers Risk | Naples, FL | July 30‒31

Virtual Workshops: 

“Managing Worker Compensation, Employer’s Liability and Employment Practices in the U.S.” – June 22‒23 | 10 a.m.‒5:30 p.m. EST

“Captives as an Alternate Risk Financing Technique” – July 13‒14

“Fundamentals of Risk Management” – Aug 10‒11

Webinars:

June 28, 2022 | “Your Greatest Asset: Smart Risk Management in the Age of Workforce Transformation” | Sponsored by Travelers

June 30, 2022 | “What Really Happens When You Negotiate with a Hacker?” | Sponsored by Gallagher Core Insights 360

Sponsored RIMScast Episodes:

“How to Reduce Lithium-Ion Battery Fire Risks” | Sponsored by TÜV SÜD (NEW)

“Managing Global Geopolitical Risk in 2022 and Beyond” | Sponsored by AXA XL

“Keeping Subcontractors Safe Through Partner Elevation” | Sponsored by Highwire

“ESG: A Responsibility and a Growing Megatrend” | Sponsored by Prudent Insurance Brokers Ltd.

“Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients” | Sponsored by Gallagher Bassett

“Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency

“SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd.

“Navigating the Risk Landscape in 2022” | Sponsored by AXA XL

“Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett

“Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon

“Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST

“Aon’s 2021 Retail Industry Overview” | Sponsored by Aon

“A Legacy of Resilience” | Sponsored by J.B. Boda Group

“The Golden Era of Insurance” | Sponsored by The Hartford

“Insurance Investigation Trends Happening Now” | Sponsored by Travelers

“What Could a CRO Do for Your Business?” | Sponsored by Riskonnect

“Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL

“Property Valuation Deep Dive” | Sponsored by TÜV SÜD

“Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers

NEW RIMSCAST VIDEO: “Climate Change and Insurance: A Fireside Chat with Dev Bhutani and Deepak Madan” | Sponsored by Prudent Insurance Brokers Ltd.

Related RIMScast Episodes:

“Launching DEI Initiatives with Tara Lessard-Webb”

“Pride Month 2021: How Risk Pros Can Protect and Uplift LGBTQ+ Employees”

“Diversity as a Successful Business Division with Rodney Johnson”

“Asian Pacific American Heritage Month 2021”

“Discussing Black History Month and the Risk Profession with Tammy Franklin of Marsh”

“Pride Month with RIMS D&I Council Members, Kevin Thomas, and Victoria Nolan”

“Talking Diversity and ERM at the RIMS ERM Conference 2019”

“The Current State of the Risk Management Profession’s Talent Supply, Future Outlooks, and the Influence of Diversity and Inclusion Programs”

RIMS Publications, Content, and Links:

RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community!

RIMS Virtual Workshops

Upcoming RIMS Webinars

On-Demand Webinars

RIMS Advisory Services — Ask a Peer

Risk Management Magazine

Risk Management Monitor

RIMS Coronavirus Information Center

RIMS Risk Leaders Series

RIMS-Certified Risk Management Professional (RIMS-CRMP)

RIMS-CRMP Stories — New interview featuring RIMS Treasurer Jennifer Santiago!

Spencer Educational Foundation

RIMS DEI Council

RIMS Path to the Boardroom

 

Want to Learn More?

Keep up with the podcast on RIMS.org and listen on iTunes.

Have a question or suggestion? Email: [email protected].

 

Join the Conversation!

Follow @RIMSorg on Facebook, Twitter, and LinkedIn.

 

Follow up with Our Guests:

Tara Lessard-Webb’s LinkedIn

Denise Williamee’s LinkedIn

 

Tweetables (For Social Media Use):

 

“Now is the time to reflect and recognize where we are in our present state and look forward to what we can do better in the future. First, we need to promote healing within the [Indigenous] community.” — Tara Lessard-Webb

 

“I think education is the foundation. It’s an important starting point to create more awareness. … Awareness is key.” — Tara Lessard-Webb

 

“Diversity is a constantly evolving, living issue that’s going on. [DE&I is] something that needs to be implemented.” — Denise Williamee

 

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.

 

In this episode, Justin is catching up with RIMS’ longtime leader and outgoing CEO, Mary Roth! Mary Roth has been with RIMS for 37 years, with the last 17 of those years as Chief Executive Officer.

 

With this episode being released only shortly after her last day at RIMS, Mary shares all about her illustrious career and experiences, what she has learned from the risk profession, as well as her hopes for the practice of risk management and the future of RIMS.

 

This is an incredibly special episode and a fond farewell. Be sure to tune in to hear Mary’s parting words of wisdom as she settles into her retirement.

 

Key Takeaways:

[:01] About the RIMS App.

[:20] About RIMScast.

[:35] About today’s episode with Mary Roth.

[:37] Upcoming RIMS webinars and workshops and the RIMS membership.

[1:13] About the RIMS Membership.

[1:20] About the Spencer Educational Foundation’s Dan Kugler Risk Manager on Campus Grant.

[2:02] About the upcoming RIMS Canada Conference in Halifax.

[2:22] About the RIMS ERM Conference 2022.

[3:02] More about today’s episode with Mary Roth!

[3:29] Justin welcomes Mary Roth back to RIMScast.

[4:18] How long has Mary been at RIMS? And which department did she start in?

[4:55] How did she first find out about the available position at RIMS?

[5:35] About Mary’s roles in her following years at RIMS.

[6:37] Was a lot of the networking that Mary did throughout her career face-to-face or on the phone?

[8:07] Did Mary take the ARM?

[8:35] What was the risk profession like in 1986? Was it an exciting time for Mary personally and professionally?

[10:33] How many roles was Mary in before becoming CEO of RIMS?

[12:25] Elements of being a successful person in your career.

[13:02] Mary’s experience and feelings when she first became CEO.

[17:32] RIMS plug time! About the upcoming RIMS Legislative Summit, RIMS workshops, the RIMS Mobile App, and the Spencer Educational Foundation’s Annual Gala.

[19:55] Has Mary always been comfortable with public speaking? What has she done to feel comfortable and become a better speaker? Does she have a backstage ritual or mantra to prepare herself?

[24:10] Mary highlights an accomplishment that she is proud of from her time as CEO at RIMS.

[27:00] Challenges that Mary has overcome on the way to CEO.

[31:27] How many years has Mary been CEO? How does she feel now that she’s at the finish line, passing on the responsibilities to someone else?

[32:48] How does Mary plan on spending her golden years? #MaryRothIsFree

[35:35] What Mary would like to see happen for the risk profession generally and for RIMS as a global society.

[39:35] Mary’s message to the global risk management community.

[40:40] Justin thanks Mary Roth for joining the podcast and shares some of the links to check in today’s show notes.

 

Mentioned in this Episode:

RIMS Events, Education, and Services:

NEW FOR MEMBERS! RIMS Mobile App

RIMS Canada 2022 — Turning Tides — Sept. 11th‒14th in Halifax!

RIMS Advocacy — Legislative Summit Returns on September 20th!

Spencer Educational Foundation | Annual Gala Returns Sept. 22, 2022

RIMS ERM Conference 2022: Call For Session Proposals — Due June 22!

RIMS Buyers Guide

RISKWORLD registrants can still access educational sessions on-demand through the RISKWORLD app and through desktop here.

Dan Kugler Risk Manager on Campus Grant

RIMS Announces Gary LaBranche as New CEO

Sponsor RIMScast: Contact [email protected] or [email protected] for more information.

Virtual Workshops:

June 9, 2022 | “Earn the RIMS Fundamentals of Risk Data, Analytics and AI Certificate”: Attend our new three-part, virtual workshop series to improve your knowledge and enrich your risk management program with the best practices in data management, analytics, and artificial intelligence.

“Part I: Leveraging Data and Analytics for Continuous Risk Management”: 10 am ‒ 2 pm EST

“Managing Worker Compensation, Employer’s Liability and Employment Practices in the U.S.” — June 22‒23rd | 10 am ‒ 5:30 pm EST

“Fundamentals of Risk Management” — Aug 10‒11th

Webinars:

June 14, 2022 | “Deadly Weapons and Risk Resilience” | Sponsored by Beazley

June 28, 2022 | “Your Greatest Asset: Smart Risk Management in the Age of Workforce Transformation” | Sponsored by Travelers

June 30, 2022 | “What Really Happens When You Negotiate with a Hacker?” | Sponsored by Gallagher Core Insights 360

Sponsored RIMScast Episodes:

How To Reduce Lithium-Ion Battery Fire Risks | Sponsored by TUV SUD GRC (NEW)

“Managing Global Geopolitical Risk in 2022 and Beyond” | Sponsored by AXA XL (NEW)

“Keeping Subcontractors Safe Through Partner Elevation” | Sponsored by Highwire

“ESG: A Responsibility and a Growing Megatrend” | Sponsored by Prudent Insurance Brokers Ltd.

“Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients”

| Sponsored by Gallagher Bassett

“Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency

“SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd.

“Navigating the Risk Landscape in 2022” | Sponsored by AXA XL

“Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett

“Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon

“Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST

“Aon’s 2021 Retail Industry Overview” | Sponsored by Aon

“A Legacy of Resilience” | Sponsored by J.B. Boda Group

“The Golden Era of Insurance” | Sponsored by The Hartford

“Insurance Investigation Trends Happening Now” | Sponsored by Travelers

“What Could a CRO Do for Your Business?” | Sponsored by Riskonnect

“Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL

“Property Valuation Deep Dive” | Sponsored by TÜV SÜD

“Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers

NEW RIMSCAST VIDEO: “Climate Change and Insurance: A Fireside Chat with Dev Bhutani and Deepak Madan” | Sponsored by Prudent Insurance Brokers Ltd.

Related RIMScast Episodes:

“Funding the Future with RIMS CEO Mary Roth” (2021)

“RIMS 2022 President Patrick Sterling: Insight into 2022 Risks and Looking Beyond the Pandemic”

“RISKWORLD Keynote Michael C. Bush On Risk and ‘Greatness’”

RIMS Publications, Content, and Links:

RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community!

RIMS Virtual Workshops

Upcoming RIMS Webinars

On-Demand Webinars

RIMS Advisory Services — Ask a Peer

Risk Management Magazine

Risk Management Monitor

RIMS Coronavirus Information Center

RIMS Risk Leaders Series

RIMS-Certified Risk Management Professional (RIMS-CRMP)

RIMS-CRMP Stories — New interview featuring RIMS Treasurer Jennifer Santiago!

Spencer Educational Foundation

RIMS DEI Council

RIMS Path to the Boardroom

 

Want to Learn More?

Keep up with the podcast on RIMS.org and listen on iTunes.

Have a question or suggestion? Email: [email protected].

 

Join the Conversation!

Follow @RIMSorg on Facebook, Twitter, and LinkedIn.

 

Follow up with Our Guests:

Mary Roth’s LinkedIn

 

Tweetables (For Social Media Use):

 

“You learn so much by being engaged with an association within your field of work.” — Mary Roth

 

“It’s a constantly-evolving profession and role that the risk professional plays within an organization. It’s never the same any two days.” — Mary Roth

 

“This discipline is so critical to the global economy and to the world operating the way it operates. … It is a true profession and needs to be recognized as that.” — Mary Roth

 

“The one thing I will say about our [RIMS] members is [that] they are so open and willing to share. No one should be intimidated by trying to network at a RIMS event. … I’ve never met someone at one of our events … that hasn’t been so honored to help others.” — Mary Roth

 

“I would just like to say: thank you. Thank you for making my time at RIMS enjoyable [and] for helping me to be successful. … So many people that I’ve worked with … have made my career a success.” — Mary Roth

 

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.

 

Joining RIMScast is Terry Lampropoulos, an instructor at Seneca College and York University! Terry teaches courses that students need to complete in order to earn the Canadian Risk Management (CRM) designation that is recognized by RIMS and awarded by the Global Risk Management Institute (GRMI). Through his experience in the Canadian financial industry, he has worked in consulting, fraud, insurance, business continuity management, and various risk management roles in capital markets, credit cards, model risk, technology risk, and operational risk.

 

With labor statistics hitting both ends of the spectrum seemingly every month, Justin and Terry are discussing the pertinent topic of employment trends and how ERM can help risk professionals and organizations retain and attract top talent and prepare for any future great resignations.

 

Key Takeaways:

[:01] About the RIMS Membership.

[:14] About RIMScast.

[:28] About today’s episode with Lori Seidenberg.

[:36] Upcoming RIMS webinars and workshops and the RIMS membership.

[1:12] About the Spencer Educational Foundation’s grant.

[1:55] About the upcoming RIMS Canada Conference.

[2:16] More about today’s episode with Terry Lampropoulos!

[3:02] Justin welcomes Terry L. to RIMScast.

[3:36] About Terry’s background in risk management and his current role.

[7:02] Terry’s perspective and philosophy on risk management and ERM, and how he applies this knowledge in 2022 regarding jobs reports, employee retention, etc.

[14:10] RIMS plug time! About the upcoming RIMS Legislative Summit, RIMS workshops, the RIMS Mobile App, and the Spencer Educational Foundation’s Annual Gala.

[16:29] All about the registration course that Terry teaches at Seneca that enables students to earn their Canadian Risk Management (CRM) designation.

[18:27] Terry discusses the importance of work/life balance, ERM, and how organizations are and were responding to the pandemic.

[20:08] Terry’s insights into the Great Resignation, employee retention and attraction, and mitigating risk during this period.

[25:17] The shift in perspective around ERM has helped improve work/life balance and mitigate risk associated with employee retention and attraction.

[29:29] How ERM has been helping us all adapt during the pandemic.

[32:32] Justin thanks Terry for joining the podcast and shares some of the links to check in today’s show notes.

 

Mentioned in this Episode:

RIMS Events, Education, and Services:

NEW FOR MEMBERS! RIMS Mobile App

RIMS Canada 2022 — Turning Tides — Sept. 11th‒14th in Halifax!

RIMS Advocacy — Legislative Summit Returns on September 20th!

Spencer Educational Foundation | Annual Gala Returns Sept. 22, 2022

RIMS Buyers Guide

RIMS — Canadian Risk Management (CRM) Designation

NY RIMS Chapter: Check out the upcoming events mentioned in this episode!

RISKWORLD registrants can still access educational sessions on-demand through the RISKWORLD app and through desktop here.

Sponsor RIMScast: Contact [email protected] or [email protected] for more information.

Responsible Raw Materials — Resources, Conference Videos, and Toolkits

Virtual Workshops:

June 9, 2022 | “Earn the RIMS Fundamentals of Risk Data, Analytics and AI Certificate” | Attend our new three-part, virtual workshop series to improve your knowledge and enrich your risk management program with the best practices in data management, analytics, and artificial intelligence.

“Part I: Leveraging Data and Analytics for Continuous Risk Management”: 10 am ‒ 2 pm EST

“Managing Worker Compensation, Employer’s Liability and Employment Practices in the U.S.” — June 22‒23rd | 10 am ‒ 5:30 pm EST

“Fundamentals of Risk Management” — Aug 10‒11th

Webinars:

June 14, 2022 | “Deadly Weapons and Risk Resilience” | Sponsored by Beazley

June 28, 2022 | “Your Greatest Asset: Smart Risk Management in the Age of Workforce Transformation” | Sponsored by Travelers

June 30, 2022 | “What Really Happens When You Negotiate with a Hacker?” | Sponsored by Gallagher Core Insights 360

Sponsored RIMScast Episodes:

“Managing Global Geopolitical Risk in 2022 and Beyond” | Sponsored by AXA XL (NEW)

“Keeping Subcontractors Safe Through Partner Elevation” | Sponsored by Highwire

“ESG: A Responsibility and a Growing Megatrend” | Sponsored by Prudent Insurance Brokers Ltd.

“Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients”

| Sponsored by Gallagher Bassett

“Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency

“SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd.

“Navigating the Risk Landscape in 2022” | Sponsored by AXA XL

“Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett

“Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon

“Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST

“Aon’s 2021 Retail Industry Overview” | Sponsored by Aon

“A Legacy of Resilience” | Sponsored by J.B. Boda Group

“The Golden Era of Insurance” | Sponsored by The Hartford

“Insurance Investigation Trends Happening Now” | Sponsored by Travelers

“What Could a CRO Do for Your Business?” | Sponsored by Riskonnect

“Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL

“Property Valuation Deep Dive” | Sponsored by TÜV SÜD

“Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers

NEW RIMSCAST VIDEO: “Climate Change and Insurance: A Fireside Chat with Dev Bhutani and Deepak Madan” | Sponsored by Prudent Insurance Brokers Ltd.

Related RIMScast Episodes:

“RISKWORLD Keynote Michael C. Bush On Risk and ‘Greatness’”

“RISKWORLD Keynote Rachel Sheerin On How Risk Leaders Can Combat and Harness Burnout”

“Occupational Safety Risks in 2022 with Dave Ferro”

“Rethinking the Impact of Disruption on ERM Tools and Processes with Ward Ching and Dr. Paul Walker”

RIMS Publications, Content, and Links:

RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community!

RIMS Virtual Workshops

Upcoming RIMS Webinars

On-Demand Webinars

RIMS Advisory Services — Ask a Peer

Risk Management Magazine

Risk Management Monitor

RIMS Coronavirus Information Center

RIMS Risk Leaders Series

RIMS-Certified Risk Management Professional (RIMS-CRMP)

RIMS-CRMP Stories — New interview featuring RIMS Treasurer Jennifer Santiago!

Spencer Educational Foundation

RIMS DEI Council

RIMS Path to the Boardroom

 

Want to Learn More?

Keep up with the podcast on RIMS.org and listen on iTunes.

Have a question or suggestion? Email: [email protected].

 

Join the Conversation!

Follow @RIMSorg on Facebook, Twitter, and LinkedIn.

 

Follow up with Our Guests:

Terry Lampropoulos’s LinkedIn

 

Tweetables (For Social Media Use):

 

“ERM has this unique capacity to support an organization in achieving its goals.” — Terry Lampropoulos

 

“You’re going to have ups and you’re going to have downs. The ups and the downs always will have some kind of risk associated with it. And the cool thing is: all these organizations have controls already in place — whether they know it or not.” — Terry Lampropoulos

 

“Seeing students succeed is a motivation of mine. It goes beyond anything else. When I see a student succeed, get the CRM, and then progress in their careers … it’s an emotional reaction.” — Terry Lampropoulos

 

“Seneca’s enrollments during the pandemic … spiked, because they made it available for students to learn on their own terms. I think organizations are following this now because they’re realizing we need people, … to be able to live on their own terms.” — Terry Lampropoulos

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.

 

Today, Justin is joined by 2022 Heart of RIMS Award Winner and New York RIMS Chapter President, Lori Seidenberg!

 

The 2021 Ron Judd “Heart of RIMS” Award pays tribute to the legacy of Ron Judd who served as the RIMS Executive Director for 22 years. The award recognizes the volunteerism contributions of a RIMS member who serves as a role model while keeping the chapter – hence the society – vibrate and resilient, thereby truly exemplifying the heart of RIMS.

 

In this episode, Lori shares what she has been up to since the last time she was on the podcast, how she’s been keeping the New York RIMS Chapter active as the New York RIMS Chapter 2022/23 President, and risk management philosophies and outlooks.

 

Key Takeaways:

[:01] About the RIMS Membership.

[:14] About RIMScast.

[:27] About today’s episode with Lori Seidenberg

[:36] Upcoming RIMS webinars and workshops, RIMS membership, and RIMS Buyers Guide.

[1:33] About the Heart of RIMS award.

[1:50] About this year’s Heart of RIMS award winner, and today’s guest, Lori Seidenberg.

[2:22] Justin welcomes Lori back to RIMScast!

[2:53] Lori shares her experience receiving the Heart of RIMS award in person.

[4:00] Lori shares her passion for volunteering and staying involved.

[5:29] Lori’s title at the New York RIMS Chapter, current updates, and what it was like hosting their first in-person event in over 2 years.

[12:12] What’s coming up next for the New York RIMS Chapter!

[17:17] RIMS plug time! What to look forward to with all things RIMS.

[19:40] How to become a member of the New York RIMS Chapter.

[21:15] How long has Lori been a risk professional?

[21:25] Lori’s hopes for the greater risk management community and the future of the industry.

[27:00] Lori shares her thoughts on her Risk Management Magazine cover.

[29:08] Where to get in touch with Lori or the New York RIMS Chapter online.

[29:49] Justin thanks Lori for joining the podcast and shares some of the links to check in today’s show notes.

 

Mentioned in this Episode:

RIMS Events, Education, and Services:

NEW FOR MEMBERS! RIMS Mobile App

RIMS Advocacy — Legislative Summit Returns on September 20th!

Spencer Educational Foundation | Annual Gala Returns Sept. 22, 2022

Risk Management Magazine: Awards Edition 2022

RIMS Buyers Guide

NY RIMS Chapter: Check out the upcoming events mentioned in this episode!

RISKWORLD registrants can still access educational sessions on-demand through the RISKWORLD app and through desktop here.

Sponsor RIMScast: Contact [email protected] or [email protected] for more information.

Responsible Raw Materials — Resources, Conference Videos and Toolkits

Virtual Workshops:

June 9, 2022 | “Earn the RIMS Fundamentals of Risk Data, Analytics and AI Certificate” | Attend our new three-part, virtual workshop series to improve your knowledge and enrich your risk management program with the best practices in data management, analytics, and artificial intelligence. 

“Part I: Leveraging Data and Analytics for Continuous Risk Management”: 10 am EST — 2 pm EST

“Fundamentals of Risk Management” — Aug 10‒11th

Webinars:

June 2, 2022 | “Cyber, and Data, and Regulatory Risks (to Avoid)—Oh My!” | Sponsored by Beazley

June 28, 2022 | “Your Greatest Asset: Smart Risk Management in the Age of Workforce Transformation” | Sponsored by Travelers

June 30, 2022 | “What Really Happens When You Negotiate with a Hacker?” | Sponsored by Gallagher Core Insights 360

Sponsored RIMScast Episodes:

“Managing Global Geopolitical Risk in 2022 and Beyond” | Sponsored by AXA XL (NEW)

“Keeping Subcontractors Safe Through Partner Elevation” | Sponsored by Highwire

“ESG: A Responsibility and a Growing Megatrend” | Sponsored by Prudent Insurance Brokers Ltd.

“Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients”

| Sponsored by Gallagher Bassett

“Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency

“SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd.

“Navigating the Risk Landscape in 2022” | Sponsored by AXA XL

“Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett

“Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon

“Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST

“Aon’s 2021 Retail Industry Overview” | Sponsored by Aon

“A Legacy of Resilience” | Sponsored by J.B. Boda Group

“The Golden Era of Insurance” | Sponsored by The Hartford

“Insurance Investigation Trends Happening Now” | Sponsored by Travelers

“What Could a CRO Do for Your Business?” | Sponsored by Riskonnect

“Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL

“Property Valuation Deep Dive” | Sponsored by TÜV SÜD

“Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers

NEW RIMSCAST VIDEO: “Climate Change and Insurance: A Fireside Chat with Dev Bhutani and Deepak Madan” | Sponsored by Prudent Insurance Brokers Ltd.

Related RIMScast Episodes: 

“RIMS 2022 Goodell Award Winner Lance Ewing”

“From the Office of ‘KNOW’: 2022 Risk Manager of the Year Courtney Davis Curtis”

“Live from RISKWORLD 2022”

“Betting It All On Risk: Mark Habersack, Heart of RIMS Award Recipient 2021”

“RIMS 2021 Risk Manager of the Year: Michael Harrington”

“RIMS 2021 Award Winners: Elliott Long and Sue Mepham”

RIMS 2021 Goodell Award Winner Pamela L. Popp

“Making the Grade: Cheryl Lloyd, 2021 Risk Manager of the Year Honor Roll Inductee”

“Risk Management in Higher Education with RIMS 2019 Risk Manager of the Year, Luke Figora”

“Transformative ERM Programs with 2018 Risk Manager of the Year, Rebecca Cady”

“RIMS 2020 Award Winners: Mark Humphreys and Katherine Dawal”

“RIMS 2020 Award Winners: Audrey Rampinelli and Larry Glasser”

RIMS Coverage of Raw Materials and Mining:

Risk Management Magazine: “The Volatility of Raw Materials Markets”

Insurance Coverage for Supply Chain Interruptions

Managing Supply Chain Disruption

Contractual Ways to Deal with the Rising Costs of Lumber

The Political Risks of Mining

Mining for Disaster

Insurers Divest from Coal Over Climate Risks

Cryptojacking: How Hackers Steal Resources to Mine Digital Gold

RIMS Publications, Content, and Links:

RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community!

RIMS Virtual Workshops

Upcoming RIMS Webinars

On-Demand Webinars

RIMS Advisory Services — Ask a Peer

Risk Management Magazine

Risk Management Monitor

RIMS Coronavirus Information Center

RIMS Risk Leaders Series

RIMS-Certified Risk Management Professional (RIMS-CRMP)

RIMS-CRMP Stories — New interview featuring RIMS Treasurer Jennifer Santiago!

Spencer Educational Foundation

RIMS DEI Council

RIMS Path to the Boardroom

 

Want to Learn More?

Keep up with the podcast on RIMS.org and listen on iTunes.

Have a question or suggestion? Email: [email protected].

 

Join the Conversation!

Follow @RIMSorg on Facebook, Twitter, and LinkedIn.

 

Follow up with Our Guests:

Lori Seidenberg’s LinkedIn

 

Tweetables (For Social Media Use):

 

“I started out volunteering because I wanted to be connected to other people and meet people and network. And it kind of blossomed into this whole thing. It’s really exciting.” — Lori Seidenberg

 

“You just don’t know the impact you have on people and what it means to them to see what you’re doing. … It’s very heartwarming [when] people come up to me and tell me that they’ve been following my career or I’ve inspired them to do certain things.” — Lori Seidenberg

 

“Networking is exhausting, don’t get me wrong. But you never know when you’re going to meet your next employer; you never know when you going to meet your next resource. … Relationships really matter. New York City is a lot smaller than people think.” — Lori Seidenberg

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.

 

Joining Justin today to discuss responsible raw materials, mining, and ESG with Chief Executive Officer and Co-Founder of Satarla, Sarah Gordon!

 

Sarah has worked in a number of fields including risk and assurance, safety, sustainability, R&D, business divestment, and mine and exploration geology. These roles have allowed her to live and work all over the world. Sarah is also a Trustee of the Geological Society of London and leads the group Responsible Raw Materials; a non-profit whose mission is to enable the responsible extraction and use of raw materials.

 

Sarah shares about the standards for ethics and sustainability for mining raw materials that risk professionals should know about; her insights into shared knowledge, sustainability, and the environmental impact of mining; the top three biggest ESG risks/trends that she feels risk managers need to be aware of in 2022 and beyond; and more.

 

Whether you are a risk management professional or a member of the general public, you will learn a lot from Sarah’s insight in today’s episode!

 

Key Takeaways:

[:01] About the RIMS Membership.

[:14] About RIMScast.

[:27] About today’s episode with Sarah Gordon.

[:37] Upcoming RIMS webinars and workshops, RIMS membership, and RIMS Buyers Guide.

[1:33] More about today’s episode with Sarah Gordon!

[2:33] Justin welcomes Sarah Gordon to RIMScast.

[3:07] Last week, Sarah hosted and organized the Responsible Raw Materials virtual conference. She shares what the event covered and how it went.

[3:54] About Sarah’s background in geology and how she found her way into risk management.

[6:18] More about the Responsible Raw Materials conference: what it is and what it sets out to do.

[10:21] Are there standards for ethics and sustainability for mining raw materials that risk professionals should know about?

[11:47] What the future of the Responsible Raw Materials conference holds.

[13:12] RIMS plugs time! All about the RIMS Legislative Summit, virtual workshops, and the RIMS Mobile App.

[14:40] The intersection that risk professionals should be aware of when it comes to ESG, mining, and raw materials.

[16:21] Sarah’s insights into shared knowledge, sustainability, and the environmental impact of mining.

[20:49] Is the global inflation that we’re seeing right now a part of the conversation with regards to mining?

[23:03] Sarah’s top three biggest ESG risks/trends that she feels risk managers need to be aware of in 2022 and beyond.

[29:30] Where to follow up with the Responsible Raw Materials conference and access free resources online.

[30:13] How to stay up-to-date on the upcoming Responsible Raw Materials virtual conference in May 2023.

[30:43] Justin thanks Sarah Gordon for joining the podcast and shares some of the links to check in today’s show notes.

 

Mentioned in this Episode:

RIMS Events, Education, and Services:

NEW FOR MEMBERS! RIMS Mobile App

RIMS Advocacy — Legislative Summit Returns on September 20th!

RIMS Buyers Guide

RISKWORLD registrants can still access educational sessions on-demand through the RISKWORLD app and through desktop here.

Sponsor RIMScast: Contact [email protected] or [email protected] for more information.

Responsible Raw Materials — Resources, Conference Videos and Toolkits

Virtual Workshops:

June 9, 2022 | “Earn the RIMS Fundamentals of Risk Data, Analytics and AI Certificate” | Attend our new three-part, virtual workshop series to improve your knowledge and enrich your risk management program with the best practices in data management, analytics, and artificial intelligence. “Part I: Leveraging Data and Analytics for Continuous Risk Management”: 10 am EST — 2 pm EST

“Fundamentals of Risk Management” — Aug 10‒11th

Webinars:

June 2, 2022 | “Cyber, and Data, and Regulatory Risks (to Avoid)—Oh My!” | Sponsored by Beazley

June 28, 2022 | “Your Greatest Asset: Smart Risk Management in the Age of Workforce Transformation” | Sponsored by Travelers

June 30, 2022 | “What Really Happens When You Negotiate with a Hacker?” | Sponsored by Gallagher Core Insights 360

Sponsored RIMScast Episodes:

“Keeping Subcontractors Safe Through Partner Elevation” | Sponsored by Highwire

“ESG: A Responsibility and a Growing Megatrend” | Sponsored by Prudent Insurance Brokers Ltd.

“Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients”

| Sponsored by Gallagher Bassett

“Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency

“SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd.

“Navigating the Risk Landscape in 2022” | Sponsored by AXA XL

“Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett

“Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon

“Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST

“Aon’s 2021 Retail Industry Overview” | Sponsored by Aon

“A Legacy of Resilience” | Sponsored by J.B. Boda Group

“The Golden Era of Insurance” | Sponsored by The Hartford

“Insurance Investigation Trends Happening Now” | Sponsored by Travelers

“What Could a CRO Do for Your Business?” | Sponsored by Riskonnect

“Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL

“Property Valuation Deep Dive” | Sponsored by TÜV SÜD

“Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers

NEW RIMSCAST VIDEO: “Climate Change and Insurance: A Fireside Chat with Dev Bhutani and Deepak Madan” | Sponsored by Prudent Insurance Brokers Ltd.

Related RIMScast Episodes: 

“World Water Day 2022 with Henk Ovink, Special Envoy for International Water Affairs for the Kingdom of the Netherlands”

“Earth Observations, Acronyms, and Risk with Dr. Shanna McClain of NASA” (2021)

“Combating Water Scarcity with AquaShares Founder James Workman” (2020)

“What the Future Holds with RISKWORLD Keynote Peter Leyden”

RIMS Coverage of Raw Materials and Mining:

Risk Management Magazine: “The Volatility of Raw Materials Markets”

Insurance Coverage for Supply Chain Interruptions

Managing Supply Chain Disruption

Contractual Ways to Deal with the Rising Costs of Lumber

The Political Risks of Mining

Mining for Disaster

Insurers Divest from Coal Over Climate Risks

Cryptojacking: How Hackers Steal Resources to Mine Digital Gold

RIMS Publications, Content, and Links:

RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community!

RIMS Virtual Workshops

Upcoming RIMS Webinars

On-Demand Webinars

RIMS Advisory Services — Ask a Peer

Risk Management Magazine

Risk Management Monitor

RIMS Coronavirus Information Center

RIMS Risk Leaders Series

RIMS-Certified Risk Management Professional (RIMS-CRMP)

RIMS-CRMP Stories — New interview featuring RIMS Treasurer Jennifer Santiago!

Spencer Educational Foundation

RIMS DEI Council

RIMS Path to the Boardroom

 

Want to Learn More?

Keep up with the podcast on RIMS.org and listen on iTunes.

Have a question or suggestion? Email: [email protected].

 

Join the Conversation!

Follow @RIMSorg on Facebook, Twitter, and LinkedIn.

 

Follow up with Our Guests:

Sarah Gordon on Satarla

 

Tweetables (For Social Media Use):

 

“The thing that many risk managers don’t necessarily realize is that a degree in geology is actually a degree in risk management. No geologist really knows what’s under the ground so it’s all a bit of a guess which is actually what we do as risk managers.” — Sarah Gordon

 

“If you understand how to get true integrative risk management to work in an organization, that is the secret sauce to incorporating sustainability into how a business actually operates.” — Sarah Gordon

 

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.

 

This week on the podcast, Justin Smulison is joined by first-time podcast interviewee, Karen Agostinho! Karen is an experienced risk management and insurance professional, currently serving as the VP of Risk Management at Five Guy Enterprises. She’s here to discuss all things franchise-related, from the types of risks that franchises are faced with right now to the ERM processes she has implemented with her team. 

 

Karen gives insight into her team’s role, overseeing enterprise-wide risk management and insurance program for over 500 corporate-owned stores; how Five Guys navigates the risks of potential labor shortages; and how they navigate transparency laws with regards to job postings and salary range.

 

Key Takeaways:

[:01] About the RIMS Membership.

[:14] About RIMScast.

[:27] About today’s episode with Karen Agostinho.

[:34] Upcoming RIMS webinars and workshops.

[1:23] More about today’s episode.

[1:54] Justin welcomes Karen Agostinho to RIMScast.

[2:34] Karen’s career in risk and what led her to become the VP of Risk Management for Five Guys Enterprises.

[5:50] How many people are on Karen’s team?

[6:28] Karen shares more about her team’s role, overseeing risk management for over 500 corporate-owned stores.

[7:23] How many of their locations are franchisees?

[7:37] What are some of the traditional franchise/franchisor risks that Karen has experienced? And how have they evolved in the last couple of years?

[9:16] One thing that is unique to Five Guys are their barrels of shelled peanuts at every store. How will they continue to navigate the risks associated with this going forward?

[11:40] How is Five Guys navigating the risks of labor shortages, attracting workers, and attracting franchisees.

[14:05] How does Five Guys handle transparency laws with regards to job postings and salary range?

[16:40] RIMS plug time! All about the RIMS Legislative Summit 2022, RIMS Buyers Guide, and the RIMS App with Morgan O’ Rourke.

[17:43] About the ERM program/process that Karen and her team have implemented for Five Guys and whether it draws from ISO or COSO.

[19:25] As the VP of Risk Management, does Karen have the ear of the higher-ups, the CEOs, and the C-Suite?

[20:41] Did Karen always want to go into this sector? And does she find that being in food retail professionally rewarding as a risk professional?

[22:27] Which country surprised Karen the most that Five Guys expanded into?

[23:05] Is Five Guys in Australia?

[24:07] Are they making any special preparations for an influx of business as we approach the summer?

[25:00] Karen shares her appreciation and passion for franchising.

[25:32] Karen’s words of wisdom for those coming up in the risk management world, especially those looking to franchising.

[27:00] Karen shares her thoughts on her first podcast experience.

[27:38] Justin thanks Karen Agostinho for joining the podcast and shares some of the links to check in today’s show notes.

 

Mentioned in this Episode:

RIMS Events, Education, and Services:

NEW FOR MEMBERS! RIMS Mobile App

RIMS Advocacy — Legislative Summit Returns on September 20th!

RIMS Buyers Guide

RISKWORLD registrants can still access educational sessions on-demand through the RISKWORLD app and through desktop here.

Sponsor RIMScast: Contact [email protected] or [email protected] for more information.

Virtual Workshops:

“Fundamentals of Risk Management” — May 24‒25th

Webinars:

May 19, 2022 | “How Successful Security Teams Manage Risk to Build Trust and Drive Growth” | Sponsored by OneTrust

June 2, 2022 | “Cyber, and Data, and Regulatory Risks (to Avoid)—Oh My!” | Sponsored by Beazley

Sponsored RIMScast Episodes:

“Keeping Subcontractors Safe Through Partner Elevation” | Sponsored by Highwire

“ESG: A Responsibility and a Growing Megatrend” | Sponsored by Prudent Insurance Brokers Ltd.

“Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients”

| Sponsored by Gallagher Bassett

“Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency

“SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd.

“Navigating the Risk Landscape in 2022” | Sponsored by AXA XL

“Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett

“Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon

“Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST

“Aon’s 2021 Retail Industry Overview” | Sponsored by Aon

“A Legacy of Resilience” | Sponsored by J.B. Boda Group

“The Golden Era of Insurance” | Sponsored by The Hartford

“Insurance Investigation Trends Happening Now” | Sponsored by Travelers

“What Could a CRO Do for Your Business?” | Sponsored by Riskonnect

“Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL

“Property Valuation Deep Dive” | Sponsored by TÜV SÜD

“Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers

NEW RIMSCAST VIDEO: “Climate Change and Insurance: A Fireside Chat with Dev Bhutani and Deepak Madan” | Sponsored by Prudent Insurance Brokers Ltd.

Related RIMScast Episodes: 

“RIMS 2022 President Patrick Sterling: Insight into 2022 Risks and Looking Beyond the Pandemic”

“How One Franchisee Navigated Restaurant & Food Retail Sector Risks in 2020”

RIMS Publications, Content, and Links:

RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community!

RIMS Virtual Workshops

Upcoming RIMS Webinars

On-Demand Webinars

RIMS Advisory Services — Ask a Peer

Risk Management Magazine

Risk Management Monitor

RIMS Coronavirus Information Center

RIMS Risk Leaders Series

RIMS-Certified Risk Management Professional (RIMS-CRMP)

RIMS-CRMP Stories — New interview featuring RIMS Treasurer Jennifer Santiago!

Spencer Educational Foundation

RIMS DEI Council

RIMS Path to the Boardroom

 

Want to Learn More?

Keep up with the podcast on RIMS.org and listen on iTunes.

Have a question or suggestion? Email: [email protected].

 

Join the Conversation!

Follow @RIMSorg on Facebook, Twitter, and LinkedIn.

 

Follow up with Our Guests:

Karen Agostinho’s LinkedIn

 

Tweetables (For Social Media Use):

 

“Our [team’s] role is to oversee that enterprise-wide risk management and insurance program for over 500 corporate-owned stores, located across the US and globally. And most importantly, support the health safety of approximately 10,000 employees.” — Karen Agostinho

 

“A successful franchise or franchisee relationship is like a marriage. It’s an interdependent relationship that requires mutual respect, trust, effort, and most importantly, communication from both parties. ” — Karen Agostinho

 

 “[Our ERM process draws] from the ISO guidelines which may or may not already exist as part of the organization. We then adapt and/or improve for our efforts to ensure efficiency, effectiveness, and consistency.” — Karen Agostinho

 

“For me, risk management is all about answering this question: how much stress can an organization sustain and for how long?” — Karen Agostinho