Robson Laidler - Business Stuff

In this episode of Business Stuff Podcast, Martin Wardle talks to Jack Spoor about how to ‘gamify’ your business to improve customer and staff engagement.

Some things discussed in this episode include:

- What is gamification

- How a gamification can be used to boost motivation levels

- Ways you could gamify your customer experience

- And more …

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Join the Robson Laidler Business Hub here: https://bit.ly/3r3VNBy

This gives you access to an online community of other people in business, as well as our courses, webinar recordings, events schedule, and over 100 business help sheets.

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If you have any feedback or suggestions for future podcast episodes, would like to feature in a future episode, or would like to know more about our services at Robson Laidler, you can get in touch using the contact details below:

Phone: 0191 281 8191

Email: [email protected]

Web: https://www.robson-laidler.co.uk/accelerator/

In this episode of Business Stuff Podcast, Martin Wardle talks to Hugh Welch from Muckle (law firm) about the legal frameworks, agreements and contracts you will need if you’re starting in business.

Some things discussed in this episode include:

- The legal frameworks new businesses need in place

- Common mistakes with legal agreements and contracts in business

- Personal guarantees and financial liability

- The importance of protecting intellectual property and assets

- And more …

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Join the Robson Laidler Business Hub here: https://bit.ly/3r3VNBy

This gives you access to an online community of other people in business, as well as our courses, webinar recordings, events schedule, and over 100 business help sheets.

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If you have any feedback or suggestions for future podcast episodes, would like to feature in a future episode, or would like to know more about our services at Robson Laidler, you can get in touch using the contact details below:

Phone: 0191 281 8191

Email: [email protected]

Web: https://www.robson-laidler.co.uk/accelerator/

In this episode of Business Stuff Podcast, Martin Wardle talks to Helen Arnold from H Social about how to use social media to promote your business.

Some things discussed in this episode include:

- How to use social media to attract your ideal clients

- Common mistakes businesses make with social media

- Choosing the right platforms for your brand

- How to build audience engagement

- And more …

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Join the Robson Laidler Business Hub here: https://bit.ly/3r3VNBy

This gives you access to an online community of other people in business, as well as our courses, webinar recordings, events schedule, and over 100 business help sheets.

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If you have any feedback or suggestions for future podcast episodes, would like to feature in a future episode, or would like to know more about our services at Robson Laidler, you can get in touch using the contact details below:

Phone: 0191 281 8191

Email: [email protected]

Web: https://www.robson-laidler.co.uk/accelerator/

In this episode of Business Stuff Podcast, Martin Wardle talks to professional training provider John Paul Addison about the problems with modern professional training.

Some things discussed in this episode include:

- Why your team aren’t getting the most out of their training

- How to maximise your ROI on staff training

- The problem with traditional staff training methods

- The importance of using tailored coaching over generic training programs

- And more …

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Join the Robson Laidler Business Hub here: https://bit.ly/3r3VNBy

This gives you access to an online community of other people in business, as well as our courses, webinar recordings, events schedule, and over 100 business help sheets.

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If you have any feedback or suggestions for future podcast episodes, would like to feature in a future episode, or would like to know more about our services at Robson Laidler, you can get in touch using the contact details below:

Phone: 0191 281 8191

Email: [email protected]

Web: https://www.robson-laidler.co.uk/accelerator/

In this episode of Business Stuff Podcast, Martin Wardle talks to business development consultant Bernard Savage from ‘Size 10½ Boots’ about how to approach business development and marketing in your business.

Some things discussed in this episode include:

- How to build customer relationships

- The importance of client research

- Why executive teams should spend more time on the shop floor

- How to create a great client experience

- How market to attract your ideal clients

- And more …

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Here are Bernard Savage’s contact details:

Email: [email protected]

LinkedIn: https://www.linkedin.com/in/bernardsavage/

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Join the Robson Laidler Business Hub here: https://bit.ly/3r3VNBy

This gives you access to an online community of other people in business, as well as our courses, webinar recordings, events schedule, and over 100 business help sheets.

---

If you have any feedback or suggestions for future podcast episodes, would like to feature in a future episode, or would like to know more about our services at Robson Laidler, you can get in touch using the contact details below:

Phone: 0191 281 8191

Email: [email protected]

Web: https://www.robson-laidler.co.uk/accelerator/

In this episode of Business Stuff Podcast, Martin Wardle talks to Brian Welsh from OPRE Solutions about his journey through various industries to pioneering in the student accommodation sector.

Some things discussed in this episode include:

- Brian’s experience dropping out of university

- How Brian developed himself through self-education and seizing diverse opportunities

- Strategies for managing teams and the importance of providing autonomy

- The role of networking and building relationships in business growth

- The importance of consistency between marketing and customer experience

- And more …

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Here are Brian Welsh’s contact details:

Email: [email protected]

LinkedIn: https://www.linkedin.com/in/brianwelshmba/

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Join the Robson Laidler Business Hub here: https://bit.ly/3r3VNBy

This gives you access to an online community of other people in business, as well as our courses, webinar recordings, events schedule, and over 100 business help sheets.

---

If you have any feedback or suggestions for future podcast episodes, would like to feature in a future episode, or would like to know more about our services at Robson Laidler, you can get in touch using the contact details below:

Phone: 0191 281 8191

Email: [email protected]

Web: https://www.robson-laidler.co.uk/accelerator/

In this episode of Business Stuff Podcast, Martin Wardle talks to Paul Cheetham who returned to do another podcast on how to use empathy to build connections with your team.

Some things discussed in this episode include:

- The power of empathy in communication

- Sympathy vs empathy

- Why you shouldn’t say ‘at least’ when trying to comfort someone

- How to tailor your communication style to get the best out of your team

- Common communication mistakes that people don’t realise they are doing

- And more …

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Join the Robson Laidler Business Hub here: https://bit.ly/3r3VNBy

This gives you access to an online community of other people in business, as well as our courses, webinar recordings, events schedule, and over 100 business help sheets.

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If you have any feedback or suggestions for future podcast episodes, would like to feature in a future episode, or would like to know more about our services at Robson Laidler, you can get in touch using the contact details below:

Phone: 0191 281 8191

Email: [email protected]

Web: https://www.robson-laidler.co.uk/accelerator/

In this episode of Business Stuff Podcast, Martin Wardle and Business Stuff Podcast editor James Bray about some of their favourite moments from the podcast in 2023.

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Join the Robson Laidler Business Hub here: https://bit.ly/3r3VNBy

This gives you access to an online community of other people in business, as well as our courses, webinar recordings, events schedule, and over 100 business help sheets.

---

If you have any feedback or suggestions for future podcast episodes, would like to feature in a future episode, or would like to know more about our services at Robson Laidler, you can get in touch using the contact details below:

Phone: 0191 281 8191

Email: [email protected]

Web: https://www.robson-laidler.co.uk/accelerator/

In this episode of Business Stuff Podcast, Martin Wardle talks to property investor Anthony Hunter about some of the key turning points and lessons learnt on his business journey.

Some things discussed in this episode include:

- Transitioning from employment to owning a business

- Growing a property portfolio while having a full-time job

- Social media perception versus reality in the property business

- Why sports people often make good salespeople

- Why you need emotions as well as logic for decision making

- And more …

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Join the Robson Laidler Business Hub here: https://bit.ly/3r3VNBy

This gives you access to an online community of other people in business, as well as our courses, webinar recordings, events schedule, and over 100 business help sheets.

---

If you have any feedback or suggestions for future podcast episodes, would like to feature in a future episode, or would like to know more about our services at Robson Laidler, you can get in touch using the contact details below:

Phone: 0191 281 8191

Email: [email protected]

Web: https://www.robson-laidler.co.uk/accelerator/

In this episode of Business Stuff Podcast, Martin Wardle and Jack Spoor talk about Simon Sinek’s ‘Golden Circle’ concept and the importance of knowing your ‘why’ in business.

Some things discussed in this episode include:

- The ‘Golden Circle’ concept and its impact on business strategy.

- How a strong 'why' influences decision-making and leadership in business.

- The role of 'why' in shaping organisational culture and customer perception.

- How you can identify your 'why'.

- And more …

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To enquire about having a motivational mapping session for yourself or your team with our business accelerator team, click here and book in an initial free discovery call:

https://outlook.office365.com/owa/calendar/[email protected]/bookings/

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Join the Robson Laidler Business Hub here: https://bit.ly/3r3VNBy

This gives you access to an online community of other people in business, as well as our courses, webinar recordings, events schedule, and over 100 business help sheets.

---

If you have any feedback or suggestions for future podcast episodes, would like to feature in a future episode, or would like to know more about our services at Robson Laidler, you can get in touch using the contact details below:

Phone: 0191 281 8191

Email: [email protected]

Web: https://www.robson-laidler.co.uk/accelerator/