On the last episode, we introduced the TotalView Best Practices Audit and why you should use it in your business. But what exactly is this audit? Essentially, the TotalView is a survey used to determine how well your business is running. Separated into seven core competencies, the TotalView touches on every facet of your operation from team members, to design, to management of finances.

Normally conducted by a consultant, the Rockers want to share this auditing process with operators like you to help you get started self-auditing.

On this episode of "Rock My Restaurant", Rockers Bill and Eric introduce us to the TotalView Best Practices Audit™. What does that mean? Why should you use it? The TotalView Audit looks at different aspects of a business to see if operations meet a minimum level of operating standards.

What are these standards? Let's look at, for example, the Uniform System of Accounts for Restaurants (USAR). Bill says “One thing we both implore [you use], and many other consultants or leaders in the industry know about it; it’s the USAR.” This document, which was republished a few years ago, is the standard for financial reporting within the industry. But there is more to a businesses success than just financial management.

This season on "Rock My Restaurant," Foodable Network is bringing you a premium content package of nine in-depth episodes that can be paired with our Rock My Restaurant PRO Workbooks, expert guides, and reports– all available for purchase.

Each episode, co-hosted by veteran foodservice industry consultants Bill Bender and Eric Norman, helps take your operation to the top. That's right — you get access to two highly-acclaimed foodservice consultants, all from the viewing pleasure of your own home, office, or classroom.

“Rock My Restaurant” is the show that helps industry professionals build their restaurant from the ground up.

This season on "Rock My Restaurant" Foodable Network is bringing you a premium content package of nine in-depth episodes that can be paired with our Rock My Restaurant PRO Workbooks, expert guides, and reports– all available for purchase.

Each episode, co-hosted by veteran foodservice industry consultants Bill Bender and Eric Norman, will help take your operation to the top. That's right — you’ll get access to two highly-acclaimed foodservice consultants, all from the viewing pleasure of your own home, office, or classroom.

“Rock My Restaurant” is the show that helps industry professionals build their restaurant from the ground up.

https://soundcloud.com/foodabletv/rock-my-restaurant-property-line-to-the-consumer

This episode of Rock My Restaurant, with veteran foodservice industry consultants Bill Bender and Eric Norman, serves as a continuation of last week's Basic Design Tips For A New Brand episode, where our Restaurant Rockers will give you a breakdown of each phase of design. Learn more here:https://soundcloud.com/foodabletv/rock-my-restaurant-team-members

This season on "Rock My Restaurant," Foodable Network is bringing you a premium content package of nine in-depth episodes that can be paired with our Rock My Restaurant PRO Workbooks, expert guides, and reports — all available for purchase.

Each episode, co-hosted by veteran foodservice industry consultants Bill Bender and Eric Norman, will help take your operation to the top. That's right! You’ll get access to two highly-acclaimed foodservice consultants, all from the viewing pleasure of your own home, office, or classroom.

When beginning a new venture, it is important to get your team involved early. Ideally, you want to have your CEO, CFO, accountant, lawyer, management team, and culinary leaders in place and involved at the early stages to get a broader idea of how the design decisions will impact each department.

This season on "Rock My Restaurant" Foodable Network is bringing you a premium content package of nine in-depth episodes that can be paired with our Rock My Restaurant PRO Workbooks, expert guides, and reports– all available for purchase.

Each episode, co-hosted by veteran foodservice industry consultants Bill Bender and Eric Norman, will help take your operation to the top. That's right — you’ll get access to two highly-acclaimed foodservice consultants, all from the viewing pleasure of your own home, office, or classroom.

Foodable Network is kicking off Season 5 of “Rock My Restaurant” with a brand new formula. We’re bringing you a premium content package of nine in-depth episodes that you can follow along with our Rock My Restaurant PRO Workbooks, expert guides, and reports available for purchase.

Each episode, co-hosted by veteran foodservice industry consultants Bill Bender and Eric Norman, will help take your operation to the top. That's right — you’ll get access to two highly-acclaimed foodservice consultants, all from the viewing pleasure of your own home, office, or classroom.

“Rock My Restaurant” is the show that helps industry professionals build their restaurant from the ground up.

About the Rockers:

William (Bill) Bender is the founder and principal of W.H. Bender & Associates. He is also a California Restaurant Association Member and a board member of the CRA Educational Foundation, a restaurant service analyst, a 20-year MAS/Design consultant, and an active FCSI member. His expertise has helped notable clients, including The Loop Pizza Grill, Cheers Boston, and Erik's DeliCafe.

Eric Norman serves as Vice President for MVP Services Group. He is an active FCSI member, a consumer experience analyst, a 10-year design consultant, and was awarded the “Foodservice Equipment and Reports - Young Lion Award for Foodservice Consultants” in 2013. His clientel includes Brazen Open Kitchen + Bar, Kendall College, and Indian Hills College.

Episode 1: The Core of Your Brand Pt.1

The term “brand” or “branding” is often misconstrued by business owners. Oftentimes, the word is attached to the idea of just a logo, but it’s so much more than that. Branding should be present in every aspect of a restaurant concept. In this season premiere of Rock My Restaurant, foodservice industry consultants and rocker co-hosts Eric Norman and Bill Bender dive deeper into how to brand your restaurant. What sets you apart from your competition?
Want to purchase the Rock My Restaurant PRO Workbooks for a richer experience? You'll get the following asset: The Proactive Management Guide, Top 8 Digital Musts for Your Restaurant, and more!

There's more to restaurant success than the perfect operation, service staff, chefs, or menu items. It all begins with the right ingredients, which is exactly where suppliers come in. How does having a strong operator-to-supplier relationship lead to success? Find out in this episode of "Rock My Restaurant," hosted by William Bender and Eric Norman.

And the two special guests joining them? The first is Katy A. Jones, who serves as vice president of marketing at FoodLogiQ, a supply chain management software company whose products aim to improve food safety, traceability, and sustainability. Jamie Davis, the director of supply chain of 400-unit brand Tropical Smoothie Cafe, also shares her insights on how to improve communications between restaurants and food sources.

What kinds of questions should operators expect to answer while evaluating their supply chain?

Watch the full episode now to learn more!

The path to sustainability and energy saving doesn't mean you have to start running off the grid — it can be with a simple step in the right direction. In this episode of "Rock My Restaurant," join show hosts William Bender and Eric Norman as they sit down with Kirsten Hesla, product manager at ENERGY STAR, and Carly Burke, energy efficiency consultant at ICF International, to chat about how ENERGY STAR can take your brand to the next level.

The EPA's ENERGY STAR program is the largest, most successful voluntary energy conservation movement. Anyone familiar with the blue label knows to a certain extent that it means a product was stamped with efficiency approval, but what exactly does that entail?

Every year, ENERGY STAR products go through series of testing and are certified by third parties, signaling that those tools meet the highest standards in quality, performance, and efficiency — everything an operator should be looking for.

Watch the full episode now!