Diane is still mourning the death of her boyfriend when a game of Words With Friends leads to a connection. The man claims to be actor Keanu Reeves. While initially skeptical, the video chat and voice messages he sends eventually convince her of his identity. As the relationship deepens over three years, "Keanu" will borrow thousands of dollars from Diane for an ongoing legal battle with a former manager. He also asks for her help receiving funds for his charity, which unwittingly makes her a money mule. When a police detective comes knocking at her door, she realizes the man is an impostor who stole over $160,000 from her.