Board-certified psychotherapist Jessica Muรฑoz calls herself a visible survivor of gender-based violence and an expert in re-traumatizing systems designed to help. She built The Business of Healingโข to train the rooms most likely to encounter a survivor first: hotels, gyms, courts, workplaces.
In this episode of Ronderings, Ron sits down with Jessica, founder of The Business of Healingโข and a survivor leader with Sanctuary for Families, for a conversation about why early intervention blocks lethality and what trauma literacy actually looks like at a hotel front desk.
Jessica grew up in Scotland with a Hispanic last name, moved to West Harlem just before 9/11, and went through domestic violence, sexual assault, criminal court, family court, and the New York City shelter system as a first-generation immigrant. She points to the Diddy and Cassie hotel video as a textbook case of what her training is designed to interrupt. A staff member took a $100,000 payment to keep quiet. That, she argues, is the second wave of harm survivors meet after the first.
Ron and Jessica get into what trauma-informed hospitality looks like inside hotels, restaurants, and gyms, why the relationship is the vehicle to healing, and why the courts pay forensic evaluators rates so low that no trained professional will take the work. They also talk about Sanctuary for Families, The Bride's March, Kyra's Law, and why patriarchy is not about men versus women but about unearned power that hurts everyone, men included.
Tune in to hear why Jessica believes your story is necessary, not just for healing, but because it is the cultural expertise the system keeps refusing to pay for.
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Chapters:
๐ 01:13 Ron's call for voices: Leadership in a Time of Chaos, a book about saying something real
๐ก๏ธ 02:10 Meet Jessica Muรฑoz: board-certified psychotherapist and founder of The Business of Healing
๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ 04:20 Visible survivor of gender-based violence and expert in re-traumatizing systems
โ๏ธ 09:06 Patriarchy on steroids in the courts: judges and attorneys not literate in trauma
๐ 15:31 Kyra's Law and the fight still on Governor Hochul's desk
๐จ 17:14 Trauma-informed hospitality: what the Diddy and Cassie hotel video should have stopped
๐น 18:12 The Bride's March: a grassroots movement run by families who lost women
๐ช 23:00 The barbell section is therapy: inviting the mind back to the body
๐ค 24:57 Hit a referral-only mastermind for impact-driven leaders at speakersthatmatter.com
๐ค 27:12 Why the relationship is the vehicle to healing, from front desk to gym floor
๐ก 40:03 Got an idea that needs to get out into the world? Check out talktokent.com
๐ฃ๏ธ 43:51 Jessica's Rondering: your story is necessary, not just for healing
๐ฅ 45:42 Patriarchy is about unearned power, not men versus women
๐ง 52:36 Podcasts That Matter makes Ronderings happen, check them out at podcaststhatmatter.org
Links:
Instagram: @jmunozpsychotherapy
Instagram (The Business of Healing): @businessofhealing
Sanctuary for Families: sanctuaryforfamilies.org
The Bride's March: @bridesmarch
Follow Jessica Muรฑoz and The Business of Healingโข to learn more about trauma-informed hospitality training and the clinical work behind early intervention in gender-based violence.ย
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