In this episode of Room at the Table, host Betsy Cerulo sits down with Theresa Reno-Weber, CEO of GoodMaps, a groundbreaking indoor navigation platform that is transforming accessibility in workplaces, public venues, transit hubs, and corporate environments. This powerful conversation dives into how GoodMaps leverages camera-based positioning, LIDAR, and advanced mapping algorithms to provide real-time, turn-by-turn, highly accurate navigation for people of all abilities—including individuals who are blind, low-vision, neurodiverse, mobility-restricted, or simply navigating an unfamiliar space.
Theresa shares how GoodMaps evolved from serving the blind community to supporting a much wider demographic by offering auditory, visual, haptic, and AR-enhanced directions. From airports to office towers to major rail stations across the UK, GoodMaps is delivering an indoor GPS experience that helps users feel confident, independent, and calm — especially in stressful or high-traffic environments.
Listeners will learn how GoodMaps creates millimeter-accurate digital blueprints with zero hardware installation, no beacons, and no sensors — eliminating the expensive and disruptive infrastructure requirements of outdated indoor navigation technologies. Theresa also explains the platform’s security features, map management tools, mobile scan-and-go updates, and how organizations can customize accessibility for employees and visitors.
Whether you’re an accessibility advocate, facilities leader, DEI professional, or tech-forward organization, this episode highlights how GoodMaps is reshaping the future of universal access and equitable user experiences in both public and private spaces.
What You’ll Learn in This Episode:
✅ Why GoodMaps built a hardware-free, camera-based indoor navigation system
✅ The accessibility challenges facing blind, mobility-restricted, and neurodiverse individuals
✅ How organizations can implement, update, and secure GoodMaps inside their buildings
✅ Real-world applications and user scenarios across airports, offices, rail stations, and corporate campuses
Want more insights on creating a heart-centered, tech-savvy workplace? Subscribe, share, and join Betsy Cerulo each week on Room at the Table as we explore leadership, innovation, and building inclusive workplaces.
Timestamps:
00:00 Introduction: Meet Theresa Reno-Weber, CEO of GoodMaps
01:39 How GoodMaps benefits all users, not just those with disabilities
02:44 How GoodMaps identifies your indoor location with high accuracy
05:14 Betsy and Theresa share personal experiences using the app while traveling
06:54 Expansion from solely blind navigation to universal accessibility
10:09 GoodMaps installation using LIDAR scanning is infrastructure-free (no hardware, no beacons)
12:30 Overview of the survey process, timing, and minimal disruption
13:55 Backend management tool for facilities teams to edit points of interest
15:34 NEW GoodMaps feature: mobile “scan-and-go” using iPhone/iPad LIDAR
16:47 App privacy: no personal data collected from users
19:39 Pricing for end users: app is completely free for individuals
21:12 Business benefits: improved accessibility, meeting regulatory expectations
23:00 How GoodMaps can help disabled travelers regain their independence
29:14 Dispelling myths about blindness and ability
31:42 History of the American Printing House for the Blind
33:00 Innovation, inclusivity, and expanding impact beyond the blind community
36:00 Ideal environments for GoodMaps: campuses, hospitals, arenas, airports, complex spaces
37:28 Bringing GoodMaps to customer and expanding reach
Key Takeaways:
💎 GoodMaps delivers an indoor GPS experience without relying on expensive or intrusive hardware installations, making it one of the most accessible and scalable solutions available.
💎 The GoodMaps app supports a wide range of users, from blind and low-vision individuals to neurodiverse visitors, first-time guests, travelers, and employees who simply want faster, stress-free navigation.
💎 Organizations retain full control of map updates and security, enabling them to maintain accurate, accessible navigation experiences without compromising privacy.
Guest Bio:
Theresa Reno-Weber is the CEO of global startup GoodMaps, an indoor digital mapping, geospatial positioning, and AI-enabled accessible navigation company launched out of the American Printing House for the Blind in 2018.
A business executive, veteran, and former government official, Theresa has spent her career solving complex problems and serving others. She is a Coast Guard Academy graduate and 10-year Veteran, who served in the Persian Gulf and as a Sea Marshall post September 11th, 2001. With a master’s in public policy from Harvard’s Kennedy School of Government, four years at global consulting firm McKinsey & Company, and five years as a Deputy Mayor in Louisville Metro Government, she is skilled in taking ideas from concept to completion.
Across her career Theresa has demonstrated strength in building relationships and partnerships that yield step-changes in performance for the organizations and people she leads. As former President & CEO of the multistate Metro United Way headquartered in Louisville, KY and current CEO of global start-up GoodMaps, she’s raised more than $145 million since 2017 by inspiring others with her vision.
Theresa currently serves as the Board Chair of the Drucker Institute International Board (2016-Present); is a member of Young Presidents Organization, YPO (2017 - Present); a founder and Board member of You Decide Kentucky! (2021 - Present), a member of the U.S. Global Leadership Council (2021 - Present), and a board member for the Kentucky Chamber Foundation Board (2024 – Present) and the William J. Simmons Foundation Board (April 2025-Present).
Resources & Mentions:
- More episodes at: http://roomatthetablepodcast.com
- Goodmaps Website: https://goodmaps.com/
SEO Keywords: Room at the Table, Betsy Cerulo, heart-centered workplace, insightful conversations, equality, inclusive workplaces, exceptional leadership, enhancing workplace culture, GoodMaps, Theresa Reno-Weber, Indoor navigation technology, Digital accessibility solutions, Blind and low-vision wayfinding, Airport passenger assistance reduction, Accessible campus navigation, Multilingual navigation tools, Healthcare wayfinding technology, GoodMaps indoor mapping, Inclusive technology for disabilities, Assistive technology innovation