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Roxanna Gapstur, as CEO, Leading the Creation of a Lean Management System
President and CEO of WellSpan Health
Show notes and links: https://www.valuecapturellc.com/he44
Welcome to Episode #44 of Habitual Excellence, presented by Value Capture.
Our guest is Roxanna Gapstur, PhD, RN, the President and Chief Executive Officer of WellSpan Health, in Pennsylvania. She has been in that role since January 2019.
Dr. Gapstur has extensive experience in strategic planning, business development and operational leadership in both ambulatory and hospital settings. She has served in multiple executive roles including chief operating officer, chief nursing officer and as a senior executive accountable for population health.
Dr. Gapstur obtained her bachelor’s degree from the College of St. Catherine in St. Paul, Minn., and her master’s degree and doctorate from the University of Minnesota.
In today's episode, host Mark Graban asks her about these questions and topics:
“Find a better way”
4Cs: Concern, Cause, Countermeasure, and Check
Aiming for cultural transformation
Focusing on safety – patient/employee – zero harm
An example of using the “help chain”
Tiered huddles
What’s an example of something you’ve learned through those “Working as One” calls?
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By Value Capture
4.9
1515 ratings
President and CEO of WellSpan Health
Show notes and links: https://www.valuecapturellc.com/he44
Welcome to Episode #44 of Habitual Excellence, presented by Value Capture.
Our guest is Roxanna Gapstur, PhD, RN, the President and Chief Executive Officer of WellSpan Health, in Pennsylvania. She has been in that role since January 2019.
Dr. Gapstur has extensive experience in strategic planning, business development and operational leadership in both ambulatory and hospital settings. She has served in multiple executive roles including chief operating officer, chief nursing officer and as a senior executive accountable for population health.
Dr. Gapstur obtained her bachelor’s degree from the College of St. Catherine in St. Paul, Minn., and her master’s degree and doctorate from the University of Minnesota.
In today's episode, host Mark Graban asks her about these questions and topics:
“Find a better way”
4Cs: Concern, Cause, Countermeasure, and Check
Aiming for cultural transformation
Focusing on safety – patient/employee – zero harm
An example of using the “help chain”
Tiered huddles
What’s an example of something you’ve learned through those “Working as One” calls?
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