Always follow-up and know where things in your life are because chances are if you do not know, no one else does.

Rule 9 is an essential Rule in life and transportation because this Rule applies to every aspect of someone's life. Knowing where your drivers are is one of the first things a person learns when working in transportation. The reasoning is that drivers are very unpredictable. Everyone finds this out relatively quickly because you have a customer or an internal employee call you, and the driver is 300 miles out still with a late delivery.

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