Running Restaurants

AI-powered dynamic pricing is the key to maximizing your restaurant’s profits—are you ready to embrace it? In this episode, Jaime Oikle dives into the game-changing world of dynamic pricing with industry experts Gordon Paterson and Jose Albis from Dynpricing Technologies Inc. Learn how AI is revolutionizing third-party delivery platforms by adjusting prices during peak and off-peak hours, helping restaurants balance demand, improve profitability, and maintain top-quality service. Whether you're curious about cutting-edge restaurant tech or looking for ways to streamline operations, this conversation will give you fresh insights into the future of dining.

Sponsor Link: https://www.RestaurantFormula.com

Sponsor Link: https://www.theleasecoach.com

Gold, silver & platinum buried in the recognition treasure chest. Roger Beaudoin from Restaurant Rockstars tells you how to dole it out - Check out these tips for your restaurant...

Sponsor Link: https://servicewithstyle.com/runningrestaurants

Sponsor Link: https://www.restaurantreport.com/jason

A restaurant is not simply shaped by the food it serves but also by the efficiency of the team behind it. In this episode, Jaime Oikle sits down with Jordan Boesch, CEO of 7shifts, to discuss what it takes to build a great restaurant culture. He breaks down the most common pain points faced by both owners and employees in the hospitality industry and restaurant management, as well as the right ways to address them. Jaime also stresses the importance of making internal promotions, offering consistent employee feedback, and recognizing your most deserving team members.

Sponsor Link: https://www.theleasecoach.com

Sponsor Link: https://www.RestaurantFormula.com

The fun stuff...counting inventory.... In this episode Jaime gets with Roger Beaudoin from Restaurant Rockstars to discuss why it is so important to get inventory right at your restaurant. Managing costs and driving profits all stem from effective inventory...check out these operational tips...

Sponsor Link: https://www.theleasecoach.com

Sponsor Link: https://servicewithstyle.com/runningrestaurants

In this episode, Jaime Oikle sits down with Darren Denington, the Founder of Service with Style, to delve into essential restaurant customer service tips that can elevate your dining establishment. With over 27 years of experience, Darren shares his insights on improving customer service through effective training, leadership, and secret shopping strategies. Whether you're a seasoned restaurateur or just starting, this episode offers actionable advice to ensure every guest leaves with a smile and returns for more. Tune in to learn how to create a service experience that truly stands out.

Sponsor Link: https://www.restaurantreport.com/jason

Sponsor Link: https://www.theleasecoach.com

DON'T make this MISTAKE.... In this episode Jaime Oikle of RunningRestaurants.com gets with Roger Beaudoin from Restaurant Rockstars to discuss a huge flaw among many restaurants... Allowing your servers to just be "order takers." There's so much opportunity (and revenue & profits) in the "Land of the Sales Star" so stay tuned to how you can uplevel your staff to sell & serve better and drive those dollars to your restaurant's bottom line. You can immediately take these tactics to your team today and they'll earn more tips tonight!

Sponsor Link: https://servicewithstyle.com/runningrestaurants

We explore the crucial difference between management and leadership, emphasizing the need for true leadership that empowers employees. In this episode Jaime Oikle of RunningRestaurants.com discusses a common restaurant industry mistake with Roger Beaudoin from Restaurant Rockstars. The pair highlights the importance of clear job descriptions, performance reviews, and setting expectations to foster a culture of accountability and growth. By focusing on leadership over traditional management, restaurant owners can enhance operations, improve employee satisfaction, and deliver exceptional guest experiences. This episode offers valuable insights for creating a thriving and successful restaurant environment. Episode Highlights include: Leadership vs. Management - focusing on the distinction. Empowering Employees - significance of recognizing talent and empowering employees to foster growth within the organization. The Entrepreneurial Mindset - how employees can act as entrepreneurs, taking ownership of their roles and contributing to the business's success. 

Setting Clear Expectations - the importance for accountability in new hires. Job Descriptions - the foundation for setting expectations and accountability. Creating Effective Job Descriptions - key components of a powerful job descriptions. Performance Reviews and Feedback - regular performance reviews to provide feedback and recognize employee contributions. Empowering Employees through Scoring - score employee performance to enhance service quality in restaurants. Competitive Advantage of Service Quality - use staff training to provide a superior dining experience. Achieving a Five-Level Experience - Encourage & train staff to deliver exceptional service, enhancing customer satisfaction and competitive edge. More from Roger & Jaime at https://restaurantrockstars.com & https://www.runningrestaurants.com. 

Sponsor Link: https://www.theleasecoach.com

Thriving in this competitive restaurant landscape can be quite difficult. Imagine an Amazon experience specifically for local marketing vendors! Franchisees can browse a diverse marketplace, selecting the tactics that best target their audience. Join Jaime Oikle and Brett Campbell, the Co-Founder and CMO at Loma, to explore the challenges faced by restaurant marketing teams, particularly in the fast-paced world of franchise operations. Brett discusses the unique needs of local marketing and how the Loma Platform bridges the gap between national brands and individual franchises. It’s time to stop wasting time creating plans, negotiating with vendors, and tracking results. Join Jaime and Brett and see how Loma takes care of everything, from execution to providing valuable data to measure your success.

Sponsor Link: https://servicewithstyle.com/runningrestaurants

Are you ready to supercharge your restaurant's marketing game? In this episode, Jamie Oikle dives deep with marketing maestro Jackie Bebenroth, Principal at Muse, to uncover how strategic branding can skyrocket your restaurant's success. Jackie shares her expertise in brand strategy and content marketing, drawing from her vast experience working across the food system and her personal insights as the spouse of a restaurant operator. From perfecting your visual identity to leveraging local influencers, Jackie offers practical tips and innovative strategies that will keep your restaurant buzzing and top of mind. Whether you’re navigating the complexities of social media or seeking cost-effective ways to tell your unique story, this episode is packed with actionable advice to elevate your marketing efforts and boost your bottom line. Tune in to discover how to make your restaurant not just a place to eat, but an unforgettable experience!

Sponsor Link: https://www.restaurantreport.com/jason

Are you ready to turn up the heat in your restaurant business? In this episode, Jamie Oikle welcomes back David (The DELO) DeLorenzo, the mastermind behind Bar and Restaurant Insurance. But we’re diving deeper than just insurance today. Delo, who’s a seasoned player in the hospitality industry, shares his unique insights into the current landscape and reveals how he’s leveraging cutting-edge technology to help restaurateurs navigate the often turbulent waters of the business. From innovative solutions to manage slip-and-fall claims to revolutionary ways to streamline operations, Delo’s got the lowdown on how to keep your establishment thriving. Join us as we explore what’s sizzling in Delo’s world, and why staying ahead of the curve can mean the difference between just getting by and truly thriving. Tune in for a conversation that’s sure to light up your business strategy!