Crystal Stigall is the Parts Manager at Rush Truck Centers in Columbus, Ohio.

Debbie Anderson is the Business Manager for Rush Idealease in Salt Lake City, Utah.

Deborah Smith is the Director of Operations for the Continuous Improvement Department at Rush Enterprises' Corporate Headquarters.

In this follow up to the Foundational Leader: Coaching and Feedback curriculum, RGMs Michael Warren and Trey Gonzalez and VP Scott Anderson discuss their experience and give some guidance related to coaching and feedback.

We’re going to spend some time with some of our Parts department leaders. Kevin Dull, Teri Eckert, Freddy Navarette, and Ruben Borunda will talk to us about the day to day operations of the department, the challenges they faces, and the successes they see. Join us for an opportunity to learn more about the people we work with and support, and who support us, every day.

If you have questions about Predictive Index, Talent Management Specialist Alison Posey joins us to explain why and how PI is used. She explains what the assessment measures, what it tells you about candidates or employees, and how it can be used as a tool for managers. Whether you are using Predictive Index to help with hiring, using it as a tool for managing and developing your employees, or are interested in learning about what your own PI profile says about you, this session will answer your questions.

This session was originally aired as a video presentation. To access the video and the presentation file, refer to the PLN Teams site for links. Email [email protected] for access.

This episode, we hear from three of our experienced technicians – James Cummings, RTC Valdosta, Jeff Mealy, RTC Columbus, and Tony Carranza, RTC Corpus Christi. They talk to us about the challenges and daily experiences that our technicians in the field face. This is another in our series learning about the people who make Rush Enterprises run every day.

For this PLN session, we walk a mile in someone else's shoes. Rush Truck Centers service advisors Hannah Colwell and Jason VanBuskirk take us through their daily experiences - what does a typical day look like, what challenges do they face, and what do they enjoy about their job. Join us for an opportunity to learn more about the people who we work with and support, and who support us, every day.

Change represents an opportunity to grow and improve, but it also takes its toll. Despite our best efforts to remain positive, we often find ourselves resisting change. The good news is that’s normal human behavior, and if we can better understand why we respond to change the way we do, we can better prepare for and deal with the myriad changes we face on a regular basis. For this PLN session, Talent Management Program Manager Miles Smith discusses what to expect when facing change and ways we can deal with it more effectively and less stressfully.

This session was originally aired as a video presentation. To access the video and the presentation file, refer to the PLN Teams site for links. Email [email protected] for access.

In this PLN session, Director of Enterprise Architecture and Information Security Jason Fransella shares some useful tools, tips, and tricks we have at our disposal. He discusses some apps we have access to through Rush Enterprises and some ways to increase our efficiency in some of the programs we use regularly.

This session was originally aired as a video presentation. To access the video, refer to the PLN Teams site for links. Email [email protected] for access.