Focusing on scale and productivity helps freight brokers offset weak demand and rates, protect margins and position for growth. In this Talking Transports podcast, Drew Wilkerson, chairman and CEO of RXO, joins Lee Klaskow, Bloomberg Intelligence senior transportation and logistics analyst, to share how the company is navigating the current challenging freight environment and looking ahead for when the market eventually turns. Wilkerson provides insights into the benefits and integration of the Coyote Logistics purchase from UPS in September. He expects the freight-brokerage industry to continue to consolidate from the current top nine brokers, which account for over 50% of volume. Wilkerson also touches on AI’s impact on its business, the importance of its customer-centric culture and how the broker is dealing with the uncertain times.

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