Summary

In this conversation, David Reed and Nick discuss the growth and success of Legacy Decks and Outdoor Living. Nick shares insights into the company's structure, sales strategies, and the importance of personal development for employees. They also explore the significance of community engagement and how the company gives back through various initiatives. The discussion highlights the importance of client education, pre-qualification processes, and the impact of a strong organizational culture on business success.

Takeaways

Legacy Decks has been helping other deck builders improve their processes.

The company has a structured team to enhance project management.

Tracking weekly numbers has significantly improved sales performance.

Charging for planning and design phases has increased close ratios.

Understanding client needs is crucial for successful project execution.

The target demographic for deck building has evolved over the years.

Personal development programs enhance employee performance and satisfaction.

Community service initiatives strengthen company culture and values.

A strong pre-qualification process leads to better client relationships.

Leadership training is essential for fostering a positive work environment.