A deep and personal conversation with Ralph Barsi that goes way beyond metrics and KPIs. We focused on his passion for drumming, first demand gen job, and first real sales job at UPS and... Ensuring alignment across departments with sales Navigating the 2020 challenges as it relates to sales performance conversations How will you handle the struggle and how do you see yourself on the other side. How Accounts Receivable for delivering newspapers The difference between being on a team and being a part of the team