In this episode of Beers with Contractors, host Will engages in a detailed discussion with Curt Kempton, the creator of ResponsiBid, to explore how contractors can enhance their bidding process to maximize client value. Curt emphasizes the importance of rapid communication, understanding client needs beyond their immediate requests, and offering multi-tiered solutions. The conversation delves into the psychology behind sales, the evolution of sales processes with technology, and the different challenges faced by companies at various stages of growth. Curt also shares insights from his transition from a window cleaning business to creating a successful software solution tailored for the cleaning industry, highlighting the importance of efficient workflows and modern customer service practices. The episode concludes with practical advice for leveraging technology effectively and overcoming industry resistance to change.

00:00 Introduction

01:02 The Psychology of Selling and Bidding

02:06 Anchoring and Value Proposition

04:19 Customer Behavior and Technology Adoption

07:47 Curt's Journey: From Mountain Biker to Business Owner

11:42 The Birth of a Software Solution

16:28 The Importance of Customer-Centric Sales

23:54 Understanding Emotional Sales

24:47 Sales Audit Quiz: A Tool for Business Assessment

25:25 The Importance of Sales Process Efficiency

28:36 Generational Shifts in Business Mindset

30:06 Embracing Technology in Business

33:30 Balancing Work and Life as an Entrepreneur

36:42 Scaling Business Beyond the Million Dollar Mark

39:44 The Growing Market for Home Services

43:26 Connecting with ResponsiBid

46:34 Conclusion

Contact Curt Kempton at:

Email: [email protected]

Website: https://responsibid.com/

Link to Sales Audit Quiz for Home Service Pros:

https://responsibid.com/2-minute-sales-process-audit-quiz/

Foundation Rescue Supply Link:

https://www.foundationrescuesupply.com/

Contractors Kick Ass!

Podcast Store Link:

https://williamwalkerblake.com/store-1

The Worker Incentive Program that Contractors Love! - Per4mance Software https://per4mance.io - Pay for performance, not hours