In this episode of Beers with Contractors, Will and Terry discuss how contractors can build effective systems and processes by borrowing from academic training models Terry uses in construction education. Terry explains the importance of designing training around different learning styles (auditory, visual, hands-on), using a repeatable sequence of explain/demonstrate/do/feedback, and running an assessment “cycle” each time training is delivered to measure what worked and make corrections. They note many new workers lack basic tool knowledge and that AI may push more inexperienced people into the trades, increasing the need for intentional onboarding. Terry describes collecting feedback via surveys (using five-option Likert scales) and informal check-ins, stresses mobile-friendly, short-form training, and emphasizes soft-skills coaching. He closes with three tips: assume zero baseline knowledge, be patient with repeated reps, and place people where their strengths fit.

00:00 Introduction

01:16 Why Systems Matter

06:15 Assessment and Cycles

09:34 Starting Training From Scratch

10:20 Learning Styles and Teaching

17:08 Hands On Theory to Practice

22:29 Work Ethic and Intentionality

26:41 Feedback Surveys and Baselines

28:15 Likert Scale Surveys

30:35 Survey UX Pitfalls

32:46 Feedback Loops Onboarding

34:05 Mobile First Training

37:41 Baseline Skills Mastery

42:05 Enrollment Shifts COVID AI

45:08 Soft Skills In Practice

50:43 Three Training Principles

52:52 Wrap Up And Disclaimers

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