There are many ways in which you can help the RNIB in making a more inclusive society for blind and partially sighted people and one way is through the regular RNIB Voice of the Customer Focus Group meetings.

The most recent Focus Group meeting was all about looking at the experience of volunteering as a blind or partially sighted person.

RNIB Connect Radio’s Toby Davey was joined by Charlotte Jones, RNIB Insight Community Manager and Grace Hill an RNIB Volunteer and focus group participant for a bit of an overview of the voice of the Customer Research Programme, and what it is like taking part in one of the focus group meetings.

(Image shows the RNIB Connect Radio logo. On a white background ‘RNIB’ written in bold black capital letters and underlined with a bold pink line. Underneath the line: ‘Connect Radio’ is written in black in a smaller font)