Today, Philippa Smith is talking to Lily who has had a fantastic career to date climbing the notoriously difficult ladder up to Director of Residence. This is a position sought after by many working in the private sector and so today we delve into Lily’s journey to the top. Her passion for the industry and her love for what she does is so obvious and clearly plays a part in her success.

Tune in to learn how to break through ceilings, how to manage large teams of staff and what to look for when hiring.