On this episode of the Slip Safety Show, Christian Harris interviews Neil Adebowale of Partners& - an insurance broker specialising in the health & fitness sectors. Partners& insure over 800 fitness facilities and are proud to be Strategic Partners with leading sports and leisure industry body ukactive. Working together means that they share their insurance and risk management experience whilst gaining a greater insight to the challenges facing this ever-changing market. In their chat, Neil discusses topics such as trends in risk and insurance, risk management, the typical risks that health clubs face, and how insurers can help (including with risk management bursaries). He also, helpfully, goes through how a facility should go about choosing a new insurance provider. If you enjoy this episode, please subscribe so that you are informed about future episodes.

Paul Bedford is known as The Retention Guru. He is widely regarded as one of the world's leading authorities on gym membership retention. With a master's degree in exercise and health behaviours and a PHD from the London Sports Institute into adherence and participation, Paul is consulted by gyms all over the world on membership experience and retention rates. In his chat with Christian Harris on the Slip Safety Show, Paul discussed some of the trends he's seeing as a result of the Coronavirus outbreak; what club operators have been doing, and should be doing, to ensure they retain as many members as possible and position themselves for growth once the worst is over; and, as you'd expect given the theme of the show, also discussed the importance of cleanliness and hygiene on the member experience. You can find Paul at www.retentionguru.co.uk, and he's also active on Linkedin and Twitter. If you enjoy this and other Slip Safety Show episodes, please subscribe so you can be informed about future episodes.

The first episode of the Slip Safety Show with Christian Harris.  In this episode, Christian sets out what the Show is all about and who it's for, plus talks about some of the upcoming guests you can look forward to seeing.

Christian is the founder of Slip Safety Services - www.slipsafety.co.uk We are a floor maintenance business with two key specialisms:

⏺ The cleanliness of high traffic, hard-to-clean environments like leisure clubs, kitchens, reception areas, shopping malls and washrooms

⏺ The prevention of slips on any floor surface and in any environment that may become wet or contaminated

⚠ Slips are the biggest cause of accident and claim in most sectors, costing c. £10k per insurance personal injury claim but £100k+ in total costs (per research of 100+ H&S professionals)

⚠  We partner with floor suppliers, facilities management and cleaning companies, lawyers plus brokers like Marsh and insurers like AXA, because slips are the biggest cause of accident and claim in most sectors.

If clients follow our methodology, their work can often be part-funded by insurers and it should have a positive effect on premiums (which are currently trending upwards).

Typically, clients see a 50%+ reduction in slip accidents, saving a fortune, therefore fewer claims and a lower cost of risk. Periodic deep cleaning work has seen leisure clients increase membership turnover by 10%+ and Net Promoter Score increase by 50%+.

Our work is delivered through an end-to-end service offering – we take care of your floor maintenance needs for you so you can be assured of the results without needing to get your hands dirty.

This includes: 

⏺ Pendulum slip testing (Slip Safety Survey) 

⏺ Anti-slip treatments to any kind of floor 

⏺ Floor deep cleaning 

⏺ Floor sealing 

⏺ Floor restoration 

⏺ Planned Preventative Maintenance of floors (typically 6-monthly) to include slip testing and certification of compliance We are seeking both new clients that we can help and partners we can support. 

Please get in touch to discuss how we can assist:  

☑ Message me on Linkedin 

☑ Email [email protected] 

☑ Call 0203 355 5018