Loading Episode 10 of Salesforce Radio, your destination for hot takes on exciting topics in our dynamic community!

In this episode, we dive into an insightful conversation with Rhys Morgan, who shares his transformative journey with Salesforce.

Starting as a curious employee, Rhys has navigated his way through the Salesforce ecosystem, leveraging its powerful tools to bring robust automations, optimizations, and insights to his company. In this episode, discover how Salesforce has not only enhanced operational efficiency but also helped in steering Rhys's company through challenging times.

Rhys discusses the important shifts in his perspective and the company’s strategy, detailing how simple tasks in Salesforce led to major organizational changes. From tackling everyday business challenges to becoming a key player in his company's strategic planning, Rhys's experience shows just how powerful it can be to embrace technology and keep learning.

In Episode 9 of Salesforce Radio, we're thrilled to have Erick Mahle, a seasoned Salesforce consultant and RevOps expert.

Erick shares the dynamic challenges and learning opportunities that Salesforce consulting offers, and how it exposes you to a variety of business processes and solutions.

Fresh from a Salesforce Ben webinar on the topic, Erick discusses the ongoing debate in the Salesforce community about whether it's best to build or buy your RevOps solution.

You will also learn more about Erick’s current role at Lendz, where he spearheads digital transformations, integrating Salesforce from scratch, and moving away from legacy systems.

Catch the full episode now!

Join us for Episode 8 of Salesforce Radio, where we learn how to customize your system with Senior Salesforce Admin Charlotte Perrill.

Charlotte shares her journey from operations to becoming a Salesforce power user, highlighting pivotal moments and the transformative impact of Salesforce on her daily work.

Charlotte explains that with the power of AI + Salesforce, tasks that previously took hours can now be completed in minutes!From meeting challenges head-on to leveraging Salesforce for operational efficiency, Charlotte's insights are invaluable for anyone looking to enhance their CRM strategies.

Why waste time ever again?Tune in now for all the details!

In episode 7 of Salesforce Radio, Ben Miller connects with GPT & AI expert Mark Good to discuss the transformative role of artificial intelligence within the Salesforce ecosystem. Mark shares his insights on the ongoing AI revolution, detailing how it's shaping the Salesforce landscape and the broader technological environment. Mark discusses the transition from the initial hype surrounding AI to what he describes as the 'building phase' - a critical period where the real work of integrating AI into business processes begins. Tune in for the full episode now!

Welcome to Salesforce Radio, your destination for insights, news, and community connections within the dynamic Salesforce ecosystem!

In episode 6, Ben Miller chats with Jason Adams, Director of Operations at Hoglund & Mrozik. After joining the firm eight years ago, Jason introduced the team to Salesforce. Hoglund & Mrozik have never looked back. Today, they continue to push the limits through dynamic self-service processes like document collection, a long-established problem within the legal field.There’s no stopping Jason. He is on a mission to complete Salesforce certifications and launch a partnership focusing on Salesforce implementation in the legal field.

Listen to our podcast to find out more about what Jason thinks are the biggest wins for using Salesforce in the legal industry!

In episode 5, Ben Miller chats with Bradley Rice, owner of Talent Stacker. Bradley's consultancy helps people across all industries land a job in the Salesforce ecosystem.Bradley has many years of Salesforce experience and loads of advice to jumpstart your employment journey.

Listen to our podcast to find out more about Bradley's unique adventure and what he thinks are the biggest Salesforce trends in 2024!

Welcome to Salesforce Radio, your destination for insights, news, and connections within the dynamic Salesforce ecosystem!

In Episode 4 of Salesforce Radio, Alice Meyer pulls up a seat with Salesforce MVP and Golden Hoodie recipient Nadina D. Lisbon. Nadina is an ambassador for many inspiring Salesforce initiatives, such as Salesforce Well-Architected, Ladies Be Architects, MuleSoft, and Dreamin’ In Color, to name a few.

She is passionate about giving back to the Salesforce ecosystem, sharing skills, and brainstorming big-picture ideas. Keep reading for all the highlights from this thought-provoking conversation, and find out what Nadina thinks are the biggest Salesforce trends in 2024!

Welcome back, Salesforce users, trailblazers, and Titans!

Salesforce Radio, hosted by Ben Miller, is your destination for insights, news, and connections within the Salesforce ecosystem.

In Episode 3, Ben is chatting with the owner of Amanda Perkins Consulting Inc. Amanda has worked in the Salesforce space under different roles for a decade and is now helping businesses bridge the gap between technical and practical Salesforce solutions.

Join us in this podcast as Amanda shares her career journey and explains how she went from selling solutions like Sales Cloud, Service Cloud, and Pardot to independently and remotely assisting businesses with Salesforce implementations for their unique requirements.
In this episode, Amanda takes us through:

Since the 1950s, we’ve been learning to speak the language of computers. We are about to enter a world where computers learn to speak our language! In the past, we could touch, feel, and see the information shaping our lives but today everything is in the cloud! We have no idea where any hardware or operating system is located. The languages have libraries, they are interpreted and completely abstracted. Salesforce itself is abstracted! It has become increasingly obvious that the next level of abstraction is Generative AI!

What does this new era hold for us and how will the AI revolution shape the future of Salesforce?

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This puts him in the top 0.5% of the LinkedIn community and officially recognizes him as a thought leader in his field.

He is one of the only members in the Salesforce influencer space to achieve this!