Salesforce Spotlight

In this Salesforce Spotlight episode, Vanessa Gentile sits down with Samuel Wille, Director Partnerships & Philanthropy Switzerland & Liechtenstein at UNICEF to explore how they leverage technology and AI to create greater impact for their communities.
Highlights from this episode:
✅ How embracing innovation can help create even greater impact
✅ How companies can ensure that humans remain at the center when it comes to AI.
✅ What it takes for organizations to successfully embrace new technologies
Want to learn more about AI at Salesforce? Watch our demos.

In this Salesforce Spotlight episode, Vanessa Gentile sits down with Alicia Mazzarella, Head of Product - Intelligent Workplace at the World Economic Forum to explore their transformation from traditional collaboration to intelligent collaboration, powered by AI.
Highlights from this episode:
✅ Lessons learned from switching to a new technology on a global level
✅ How Slack has transformed the way people work and collaborate
✅ What it means to become an Agentic Enterprise
Want to learn more about Agentforce? Watch our demos.

In this Salesforce Spotlight episode, Vanessa Gentile sits down with Roberto Galdo, Chief Performance Officer at Merkle DACH where he leads customer success strategy and helps organizations achieve measurable business outcomes and maximize the value of AI and digital transformation.
Highlights from this episode:
✅ How AI is transforming the relationship between technology and people
✅ What it means for customer success
✅ How organizations can create trust and value in the age of autonomous agents
Want to learn more about Agentforce? Watch our demos.

In this Salesforce Spotlight episode, Vanessa Gentile sits down with Keith Myers, CMO at TE Connectivity, who has built and scaled organisations across Europe, India, China and the US and who brings a unique engineering mindset to B2B strategy, leadership and innovation.
Highlights from this episode:
✅ What the “agentic era” means from the leadership perspective
✅ What skills leaders will need to be successful in this era
✅ How platforms like Salesforce can help scale human-agent collaboration
Now available on Spotify, Youtube and Apple Podcasts.
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Want to learn more about Agentforce? Watch our demos.

In this Salesforce Spotlight episode, we sit down with Adina, Head of Digital Transformation at Gavi, one of the world’s most impactful global health organisations to learn how they are driving impact at scale with new solutions and AI.
Highlights from this episode:
✅ How Gavi improved their grants management with a new solution from Salesforce
✅ How AI and agents are being used in the day-to-day work at Gavi
✅ What is takes to scale digital transformation in a complex global ecosystem
Now available on Spotify, Youtube and Apple Podcasts.
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Want to learn more about Agentforce? Watch our demos.

In this Salesforce Spotlight episode, Vanessa Gentile sits down with Pierre Grydbeck, CEO at OWT, a Swisscom company and leading digital transformation partner in Switzerland.
Together, they will explore the current digital transformation priorities in the Swiss market, the unique power of the OWT and Swisscom partnership, and how AI and Agentforce are already being used in real customer projects.
Highlights from this episode:
✅ What are the key digital transformation priorities in the Swiss market right now.
✅ What mindset shift do Swiss companies need most right now to stay competitive.
✅ Why Salesforce Agentforce is highly relevant for mid-sized and local Swiss companies.
Now available on Spotify, Youtube and Apple Podcasts.
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Want to learn more about Agentforce? Watch our demos.

In this Salesforce Spotlight episode, we sit down with Cyril, CEO at Mavericx, a leading Salesforce partner in the DACH region, to unpack how his team helps companies go from pilot to production at speed for AI agents.

Highlights from this episode:

✅ How to successfully deploy AI agents in highly regulated industries

✅ How Mavericx’s Data 360 & Agentforce 360 framework is redefining enterprise AI

✅ Why so many pilots fail and what’s the secret to go from pilot to production at speed

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Want to learn more about Agentforce? Watch our demos: https://www.salesforce.com/eu/agentforce/demos/overview/?nc=701ed000015gZ2oAAE

Tune in to hear Stefan Barandun and Vanessa Gentile discuss how Salesfive helps customers go from problem to value on Salesforce.
Highlights from this episode:

✅ Exploring real AI Agent projects in federal-style organizations and a consumer brand in Switzerland.
✅ How Salesforce × Salesfive are piloting voice agents and driving innovation with the right guardrails.
✅ And a look behind the scenes, what makes this partnership work so well.
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Tune in to hear Eduardo Chavez and Vanessa Gentile discuss how Medtronic was able to turn customer data into actionable insights for their sales team.
Highlights from this episode:

✅ How the team delivered value in 5 weeks (field adoption signals: 84% rating 4+, 90% recommend, 100% say Salesforce value increased).
✅ The agent use cases that landed—sales-prep summaries, T&E history/recommendations, and instant follow-ups.
✅ What it really takes to scale: identity resolution, data readiness, enablement, and a 90-day pilot plan.
If you work in the Healthcare Industry and care about turning data into trust (and outcomes), this one’s for you. Tune in and join our conversation.
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Tune in to hear Josselain Prost, Salesforce Director at Deloitte unpack what agentic AI really means for customer transformation, where it works first, how it differs from assistive AI, and how to keep it safe.
Highlights from this episode:
✅ The difference between Assist AI and Agentic AI
✅ Use Cases from Marketing, Sales and Service
✅ How to use guardrails to build trust at scale
Now available on Spotify, Youtube and Apple Podcasts.

If you’re starting your Agentic Journey, this is for you.

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