On this week's episode, we're sharing a TON of golden nuggets on how you can create a 'Knock Their Socks Off' kind of experience for your guests. We also dive into cancellation guidelines and the different ways we implement them within our own salons.

On today's episode, we talk about the roles and responsibilities that our leadership teams have, what they do on a day-to-day basis, and how we developed them into becoming leaders. Sharpening our leadership team within our salons allows us to focus on the big picture!

In this episode, we share experiences we've all had recently, the ups, and the downs, and how being able to pivot, stay open, and follow through is so important as leaders.

Join us for a deep dive into setting guidelines and expectations within the salon.

Join us for deep dive into salon leadership with special guest Dani. Dani is on the leadership team at Gilded Lily in Chicago. She will be sharing her experience and results from her time in our program Rich Life CEO as a salon manager.

If you've ever felt personally victimized by your P&L, this episode is for you! You don't need a fancy degree or be a 'Numbers Person' to understand the business side of your salon. In this episode, we're sharing 3 ways that will help you understand and organize your salon's finances.

Not all salon softwares are created equal! On this week's episode, we dive into how important it is to have a great salon software. From detailed reporting, accurate tracking, and even guest retention - your salon software can be one of your most helpful tools!

Join us for a discussion on one of our favorite topics... Salon Benchmarks! In this episode, we dive into tracking salon and team member benchmarks but more specifically on how often we should be evaluating benchmarks and the behaviors that influence them.

Join us for a roundtable-style discussion on unique and effective ideas for team events that will make an impact, reignite your team, and nurture the salon's culture.

Join us and our special guest, and queen of recruitment, Stef Fox on this week's episode! Stef shares with us the data she's been gathering for the last few years using surveys to find out what stylists are looking for, what motivates them, and how owners can use that data to build their dream salon team.