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Instructor John Dixon discusses the normalization of deviance, complacency, groupthink and more. He offers ideas about how to recognize the problem and recommends best practices for individuals and organizations for how to overcome this challenging – and potentially deadly – phenomenon.
Our sponsor:
Midwest Fire MidwestFire.com
Intro music
Safety Dance (1982)
Men Without Hats
GMC - Virgin Records
Guest Information
John Dixon
InstructorJohnDixon.com
Twitter: @InstructorDixon
Facebook: Instructor John Dixon
Website: InstructorJohnDixon.com
LinkedIn: Instructor John Dixon
Situational Awareness Matters! website
www.SAMatters.com
Firefighter Near Miss Reporting System
http://www.firefighternearmiss.com/
Contact Rich Gasaway
www.RichGasaway.com
612-548-4424
On January 19, 2009 the West Metro Fire Department responded to a well-involved, wind-driven residential dwelling fire. This multiple alarm fire was their second for the evening. Previously, the same companies had worked a multiple alarm garden-style apartment building fire.
During this interview, Division Chief Dan Phannenstiel discusses what happened at both fires and the near-miss event that gave rise to him completing a lessons learned evaluation.
Our sponsor:
Midwest Fire MidwestFire.com
Intro music
Safety Dance (1982)
Men Without Hats
GMC - Virgin Records
Guest Information
Division Chief Dan Pfannenstiel
West Metro Fire Rescue
Situational Awareness Matters! website
www.SAMatters.com
Firefighter Near Miss Reporting System
http://www.firefighternearmiss.com/
Contact Rich Gasaway
www.RichGasaway.com
612-548-4424
On January 19, 2009 the West Metro Fire Department responded to a well-involved, wind-driven residential dwelling fire. This multiple alarm fire was their second for the evening. Previously, the same companies had worked a multiple alarm garden-style apartment building fire.
During this interview, Division Chief Dan Phannenstiel discusses what happened at both fires and the near-miss event that gave rise to him completing a lessons learned evaluation.
Our sponsor:
Midwest Fire MidwestFire.com
Intro music
Safety Dance (1982)
Men Without Hats
GMC - Virgin Records
Guest Information
Division Chief Dan Pfannenstiel
West Metro Fire Rescue
Situational Awareness Matters! website
www.SAMatters.com
Firefighter Near Miss Reporting System
http://www.firefighternearmiss.com/
Contact Rich Gasaway
www.RichGasaway.com
612-548-4424
On May 22, 2010, John Glaser, a 33-year-old career fire fighter died while conducting a primary search of a residential house fire. Firefighter Glaser vomited in his SCBA face piece and then removed it, causing him to inhale products of combustion.
The fire was reported by automatic alarm at 8:55 p.m. Saturday at 13408 W. 75th Court, according to fire officials. When firefighters arrived, they found the home burning out of control. Neighbors told firefighters they thought two people and a dog were inside.
Firefighters began attacking the fire and searching the home.
As they were searching the home at 9:12 p.m., a mayday call went out because a firefighter was missing.
Our sponsor:
Midwest Fire MidwestFire.com
Intro music
Safety Dance (1982)
Men Without Hats
GMC - Virgin Records
Guest Information
Battalion Chief Ryan Pyle
Shawnee Fire Department
Situational Awareness Matters! website
www.SAMatters.com
Firefighter Near Miss Reporting System
http://www.firefighternearmiss.com/
Contact Rich Gasaway
www.RichGasaway.com
612-548-4424
On May 22, 2010, John Glaser, a 33-year-old career fire fighter died while conducting a primary search of a residential house fire. Firefighter Glaser vomited in his SCBA face piece and then removed it, causing him to inhale products of combustion.
The fire was reported by automatic alarm at 8:55 p.m. Saturday at 13408 W. 75th Court, according to fire officials. When firefighters arrived, they found the home burning out of control. Neighbors told firefighters they thought two people and a dog were inside.
Firefighters began attacking the fire and searching the home.
As they were searching the home at 9:12 p.m., a mayday call went out because a firefighter was missing.
Our sponsor:
Midwest Fire MidwestFire.com
Intro music
Safety Dance (1982)
Men Without Hats
GMC - Virgin Records
Guest Information
Battalion Chief Ryan Pyle
Shawnee Fire Department
Situational Awareness Matters! website
www.SAMatters.com
Firefighter Near Miss Reporting System
http://www.firefighternearmiss.com/
Contact Rich Gasaway
www.RichGasaway.com
612-548-4424
This episode explores two near-miss events involving vehicle fires. The first comes from a Situational Awareness Matters member and the second from the National Near-Miss reporting system. In both cases if circumstances were just slightly different there could have been a significant catastrophic outcome.
Our sponsor:
Midwest Fire MidwestFire.com
Intro music
Safety Dance (1982)
Men Without Hats
GMC - Virgin Records
Situational Awareness Matters! website
www.SAMatters.com
Firefighter Near Miss Reporting System
http://www.firefighternearmiss.com/
Photo Credit: Bedford Hills Fire Department
Contact Rich Gasaway
www.RichGasaway.com
612-548-4424
A few years ago I had the honor of presenting at a conference called Fire Asia. It was hosted in Hong Kong and brought together fire professionals from Asia, Europe and Australia. While there, I received a tour of the Hong Kong Fire Department training center.
One of the things that stood out to me is how they use noise to impact awareness while training responders. This episode shares my observations from the Hong Kong Fire Service and what we can learn from their use of noise during training.
Our sponsor:
Midwest Fire MidwestFire.com
Intro music
Safety Dance (1982)
Men Without Hats
GMC - Virgin Records
Situational Awareness Matters! website
www.SAMatters.com
Firefighter Near Miss Reporting System
http://www.firefighternearmiss.com/
Contact Rich Gasaway
www.RichGasaway.com
612-548-4424
The red flags discussed in the episode are clues and cues that provide conscious (overt) awareness of what is going on or subconscious (covert) awareness of what may be going on. The red flags are clues and cues that indicate things may not be right for an interior entry.
Our sponsor:
Midwest Fire MidwestFire.com
Intro music
Safety Dance (1982)
Men Without Hats
GMC - Virgin Records
Situational Awareness Matters! website
www.SAMatters.com
Firefighter Near Miss Reporting System
http://www.firefighternearmiss.com/
Contact Rich Gasaway
www.RichGasaway.com
612-548-4424
There is a three stage process to develop and maintain situational awareness that starts with perception and then advances to understanding and, finally, culminates with prediction – the ability to anticipate future events before they happen. In this episode, I provide a framework for how to predict outcomes.
Our sponsor:
Midwest Fire MidwestFire.com
Intro music
Safety Dance (1982)
Men Without Hats
GMC - Virgin Records
Situational Awareness Matters! website
www.SAMatters.com
Firefighter Near Miss Reporting System
http://www.firefighternearmiss.com/
Contact Rich Gasaway
www.RichGasaway.com
612-548-4424
If you are a student of near-miss and casualty reports then you know, without a doubt, that flawed communications is a major contributing factor when things go wrong and flawed communications is often a factor when the quality of situational awareness erodes.
In fact, flawed communications was the second most frequently cited barrier to flawed situational awareness in my research, second only to staffing issues.
But how does communications get so messed up at emergency scenes? This episode explores some of the barriers to effective communications.
Our sponsor:
Midwest Fire MidwestFire.com
Intro music
Safety Dance (1982)
Men Without Hats
GMC - Virgin Records
Situational Awareness Matters! website
www.SAMatters.com
Firefighter Near Miss Reporting System
http://www.firefighternearmiss.com/
Contact Rich Gasaway
www.RichGasaway.com
612-548-4424
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