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* note - the podcast starts 30 seconds into this file - In late August, Jon returned to the CRMKonvos hot seat for an open discussion of what's working in enterprise AI, and what's not. Top of the agenda: what about the gap between high performing enterprises, and all other AI adopters? Can it be closed? Why are enterprise CEOs often less clued into real AI success than the CIOs and CFOs that work for them? Why does the architecture around AI make such a difference? The audience had questions for Jon also - this sets up another great AI debate with Michael Wu on CRMKonvos in October. See the full CRMKonvos video collection on YouTube at https://www.youtube.com/@crmkonvos.
We know that enterprise data quality is a problem - and the biggest obstacle to successful AI. But the truth can quickly become a static phrase. What does the data really show? What are the savvy companies doing? How deep does this organizational problem go? Recently, a monster piece of independent research, co-authored by diginomica's Alyx Macqueen and Maureen Blandford for Serendipitus, investigated this problem, and surfaced surprising insights. So let's get Blandford and Macqueen in the proverbial hot seat, and find out about their method, what they learned, and the issues that this research sparked. As always, this is a live, interactive event where your questions and commentary are part of the mix. Maureen and Alyx have prepared their top surprises and fresh views for this program, you won't want to miss this one.
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