Sarah Knows Support Workers

Sarah Knows Support Workers

By Sarah HeriotBusinessCareers
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Sarah Knows Support Workers episodes

  • Your Team, Your Best Marketers: The Power of NDIS Support Workers

    Join Sarah on the Support Worker Store podcast as she explores the pivotal role NDIS support workers play in shaping the reputation of your organization. Discover why these frontline heroes are your best marketers and how their daily interactions can make a lasting impression on participants, their families, and the broader community. In this episode, learn practical strategies for empowering your staff through training, support, and recognition, and find out why investing in your team can lead to better marketing outcomes than traditional advertising methods. Tune in for an insightful discussion on harnessing the power of genuine connections to enhance your brand's presence and credibility in the disability services sector.

    4 min
  • Keeping Egos in Check: A Guide for NDIS Support Workers

    Join Sarah in this enlightening episode as she delves into the subtle yet significant role of ego in disability support work. With humour and honesty, Sarah explores personal experiences and practical strategies to manage and balance ego in the workplace. Discover how to recognize when your ego is taking the lead and learn effective ways to embrace feedback, practice humility, and foster teamwork. Whether you're a seasoned support worker or new to the field, this episode offers valuable insights on maintaining professionalism and compassion in your role. Tune in for a fun, relatable discussion on how keeping our egos in check can enhance the support we provide and enrich our personal growth in the NDIS sector.

    5 min
  • Cultivating Connections: Strategies to Retain NDIS Participants

    Welcome to the Support Worker Store podcast, hosted by Sarah! In our latest episode, 'Cultivating Connections: Strategies to Retain NDIS Participants,' we dive deep into the essential practices that NDIS providers and support workers can implement to enhance participant satisfaction and loyalty. Join Sarah as she explores effective methods to build lasting relationships, from fostering strong personal connections to providing high-quality services. Whether you're a support worker or manage an NDIS business, you'll discover key strategies for creating a nurturing environment that encourages participants to remain long-term. Tune in to gain insights on how personalized care, consistent support, and unified communication can transform your service into a preferred choice for NDIS participants. Let's learn and grow together in our quest to provide the best care and support for our participants.


    6 min
  • 10 Things I Hate About My Support Worker

    Join host Sarah in this eye-opening episode of the Support Worker Insights podcast as she explores the "10 Things I Hate About My Support Worker." Delving into the common frustrations that NDIS participants experience with their support workers, this episode discusses everything from excessive phone use to neglecting care plans. With a mix of humour and candid discussion, Sarah provides practical advice on how support workers can address these issues to enhance their professionalism and improve the quality of care they provide. Tune in to learn how to build stronger, more respectful relationships with the individuals you support and ensure their satisfaction. This episode is a must-listen for any NDIS support worker aiming to excel in their role and truly connect with their participants.


    6 min
  • Navigating Social Media: Managing Harsh Feedback as an NDIS Provider

    In this insightful episode, we delve into the dynamic world of social media for NDIS providers. Social media is a powerful tool for sharing success stories and highlighting the achievements of participants. However, it can also be a platform where feedback isn't always positive. Learn how to handle harsh or negative comments with tact, sensitivity, and a proactive approach. We'll provide you with essential guidelines to effectively manage and respond to feedback while upholding the dignity and respect of all participants. From monitoring comments and setting clear moderation policies to protecting participant privacy and using feedback for improvement, this episode covers everything you need to know to foster a supportive and respectful online community. Join us as we navigate the challenges and opportunities of social media for NDIS providers, ensuring a positive impact for everyone involved.


    6 min
  • Enhancing Dignity in Personal Care: The Vital Role of Communication in NDIS Support

    Join Sarah as she delves into the critical role of communication in providing personal care for NDIS participants. This episode focuses on how effective dialogue, ongoing consent, and empathetic interactions can enhance the dignity and comfort of participants during their most vulnerable moments. Learn actionable strategies for adapting communication styles to meet diverse needs, avoiding prejudgments, and ensuring participants feel valued and respected. Whether you are an experienced support worker or new to the NDIS sector, this episode will equip you with the tools to improve your caregiving approach and foster stronger, more respectful relationships with those you support. Tune in to transform your communication skills and make a profound impact in the lives of NDIS participants.

    5 min
  • Difficult parent and supports!
    In this episode support worker hype girl Sarah , discuss, is it a difficult parent?Or is it a parent or supports that no exactly what they want from a provider?
    3 min

About Sarah Knows Support Workers

From the publisher's feed

Welcome to Sarah Knows Support Workers! 🎙️ I’m Sarah Heriot. After 17 years in disability support, I’ve seen the good, the messy and the stuff nobody wants to talk about!