Sarah Knows Support Workers

Sarah Knows Support Workers

By Sarah HeriotBusinessCareers
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Sarah Knows Support Workers episodes

  • 🔥 Building It Bold: How Natalie Grew an Ethical NDIS Biz by Being Authentic & LOUD

    In this inspiring episode of Support Worker, Sarah chats with Natalie from Rainbow Support Services about her journey from frontline support worker to thriving NDIS business owner. 🌈💼

    Together, they dive into the real-life challenges and rewarding moments of working in the disability space — from those early day program shifts to building an ethical, people-first organisation. Natalie shares what it takes to create a positive team culture, why hiring with heart matters, and how being a parent to children with disabilities has shaped her leadership style.

    💡 You’ll learn:

    • Why variety keeps support work fulfilling

    • How matching participants with the right support workers makes all the difference

    • What it means to lead with values in the NDIS sector

    • Tips for new providers ready to start their own service

    • The power of being your authentic self in business 💬

    ✨ Plus, don’t miss the unforgettable one-liners:"You don't need to be a big seal provider."
    "I refuse to water myself down to be drinkable."

    If you're in the NDIS space — as a support worker, provider, or just someone passionate about community care — this one’s for you.

    🎧 Hit play and let’s celebrate the grit, growth, and goodness of doing things differently.

    47 min
  • Strike a Pose, Break a Barrier: The Power of Inclusive Modeling

    In this inspiring episode, we sit down with Monique from Diversity Models, a trailblazing modeling agency redefining what beauty and representation look like. 🌍✨ From building confidence to challenging industry norms, Monique shares how her agency uplifts individuals with disabilities and transforms lives—one photoshoot at a time.

    Whether you're a support worker, aspiring entrepreneur, or passionate about authentic inclusion, this episode is packed with golden nuggets. 💡 We chat about social media presence, the magic of collaboration, and how thinking outside the box can reshape an entire industry.

    💬 Soundbites include:
    🗣️ "We represent all kinds of disabilities."
    🗣️ "Networking does work. Collaboration does work."
    🗣️ "The transformation of someone who has no confidence."

    🎧 Tune in for a real, feel-good conversation that proves when you blend heart with hustle, you can build something truly extraordinary. 💖

    https://www.diversitymodels.com.au/

    13 min
  • 🎙️ Let’s Talk Love, Consent & Community – with Devon from Relate-ability 💖

    In this heartwarming and empowering episode, we sit down with Devon from Relatability to dive into the wonderful (and sometimes wild!) world of relationships, consent, and dating — all through the lens of disability and support work.

    We chat about:💬 The origins of Relatability and why love matters
    💡 Real advice for navigating online dating safely
    💞 The power of consent in everyday life
    🌈 Creating community through inclusive events
    🧠 Why support workers need to care for themselves too
    🔥 The future vision for Relatability – including expansion and more events!

    You'll hear inspiring stories, laugh-out-loud moments, and get a peek into the amazing events like speed dating and social meetups that are changing lives.

    🎧 Tune in to feel uplifted, educated, and maybe even inspired to swipe right on a new way of thinking!

    ✨ Don’t forget to check out Relatability's website for upcoming courses, community events, and resources made for support workers and people with disabilities.

    34 min
  • Kicking Goals in Support Coordination: Kylie's NDIS Game Plan

    In this episode, Kylie shares her inspiring transition from being a support worker to building a thriving support coordination business. She opens up about the challenges of growing a team, the importance of authentic relationships with participants, and the evolving landscape of the NDIS sector. From celebrating wins to creating employment opportunities for participants, Kylie provides valuable insights into what it takes to build a successful and impact-driven business.key Takeaways

    • Kylie transitioned from support work to coordination due to frustrations with service delivery.
    • Building a team requires a focus on culture and shared values.
    • Authentic relationships are key in attracting support workers.
    • Trust is built gradually with participants, starting with small hours.
    • Success stories highlight the impact of personalized support.
    • Celebrating wins fosters a positive team environment.
    • Empowering the team is crucial for their well-being.
    • The NDIS sector is evolving, requiring adaptability.
    • Employment opportunities for participants are essential.
    • Training and development are vital for support coordinators.
    • From Support Worker to Business Owner: Kylie's Journey
    • Building a Support Coordination Empire
    • "I can do a better job than that."
    • "It's not about anyone else's goals."
    • "Teamwork is the dream work."



    💡 Timestamps:
    ⏳ 00:00 - Kylie's Support Coordination Journey
    ⏳ 02:24 - Building a Business: From One to Twenty
    ⏳ 05:58 - Connecting with Support Coordinators
    ⏳ 11:06 - Building Trust with Support Workers
    ⏳ 16:50 - Empowering the Team
    ⏳ 22:00 - Navigating Change in the NDIS Sector
    ⏳ 33:54 - Creating a Supportive Community & Employment Opportunities

    🎧 Tune in for a deep dive into business growth, participant engagement, and team building in the disability sector. Whether you're a support worker, provider, or looking to start your own venture, this episode is packed with insights!

    👉 Listen now on Spotify!

    https://healthyemporium.com.au/

    44 min
  • From NDIS Parent Carer to Support Coordinator: Navigating the System from the Inside | Hayley


    In this heartfelt episode of the Support Worker Store AI podcast, we sit down with Hayley, a parent of a child with a disability who turned her lived experience into a career as a support coordinator. From starting her journey in a caravan to becoming an advocate for disability families, Hayley shares the highs, lows, and powerful lessons of navigating the NDIS system.

    We explore:
    ✅ The emotional journey of parenting a child with a disability
    ✅ How to find the right support workers for your family
    ✅ The evolving role of support coordination and consulting
    ✅ The importance of communication, empowerment, and understanding in disability support

    💡 Whether you're a parent, a support worker, or someone working within the NDIS, this episode is filled with insights on funding, grief, and the future of disability support.

    🎧 Tune in now and take a deep dive into the reality of disability parenting, support coordination, and the power of lived experience in shaping meaningful care.


    Alee https://aleedisability.com/



    🔑 Keywords: NDIS, support workers, support coordination, disability parenting, grief, empowerment, consulting, communication, funding


    51 min
  • The Heart Behind Four Reasons

    In this inspiring episode, Mel shares the personal journey behind establishing Four Reasons—a support service dedicated to individuals with psychosocial disabilities. Named in honor of her four uniquely-abled children, the name symbolizes growth, resilience, and the transformative power of personal investment.

    Mel dives into the significance of finding a niche in the support sector, emphasizing the importance of self-investment, authentic service delivery, and building a team that values empathy and kindness. She also highlights the critical role of networking and community support in navigating the NDIS landscape, ensuring that both support workers and participants thrive.

    Whether you're passionate about mental health, business ownership, or the art of building genuine connections, this episode offers heartfelt insights and practical advice. Tune in to discover why, as Mel puts it, "You just need to back yourself."

    https://4reasons.com.au/

    39 min
  • Navigating the NDIS: Insights from a Support Coordinator

    Join Brooke from J-Care as she takes you on a heartfelt journey through the world of support coordination. In this uplifting episode, Brooke shares her personal experiences navigating the ever-evolving NDIS landscape, revealing how building genuine relationships with support workers can create meaningful, life-changing outcomes for participants.

    Discover how small, incremental changes can spark success, why robust training and proper registration are essential for high-quality care, and how community engagement plays a pivotal role in enhancing support services. With memorable sound bites like "Knowledge is power, right?" and "This is why we do what we do," Brooke offers an honest and inspiring look at the challenges and triumphs within the sector.

    Perfect for anyone passionate about disability support, mental health, and making a real difference, this episode provides insightful tips and actionable strategies for both support workers and coordinators alike. Tune in for a conversation that is as informative as it is inspiring—because every small step contributes to a brighter, more inclusive future.


    https://jcaresupportservices.com.au/meet-the-team

    30 min
  • Interviewing Greg from Chadwick Digital

    Navigating the Disability Sector: A Journey of Growth

    In this episode, we dive deep into the world of NDIS, support work, and digital marketing in the disability sector. Our guest shares their personal journey as a support worker, emphasizing the power of building genuine relationships with participants and the importance of trust in the industry.

    We explore coaching and mentorship in the NDIS, community engagement, and effective digital marketing strategies that align with the values of disability services. Plus, we discuss the role of social media and AI, ensuring that authenticity remains at the forefront.

    Whether you're a support worker, provider, or advocate, this episode is packed with insights on growth strategies, advocacy, and the future of the sector.

    🎙️ Key Takeaways:
    ✅ Building trust is essential in support work and marketing.
    ✅ Digital marketing must align with the values of the disability community.
    ✅ Coaching and mentorship can drive growth for NDIS providers.
    ✅ Community engagement helps establish credibility.
    ✅ Social media is a powerful tool—when used authentically.
    ✅ Advocacy requires collective action for real change.

    🔊 Sound Bites:
    🗣️ "You want to build trust with your audience."
    🗣️ "Value is going to win 100% of the time."
    🗣️ "You have to build trust immediately."

    Hit play now and join the conversation! 🎧


    Visit : https://chadwickdigital.com.au/

    56 min
  • NDIS Business Coach interview

    In this episode, I sit down withPaul from the NDIS Business Coach to unpack theins and outs of running a successful NDIS business. Whether you're just starting or scaling past $20M, this chat is full of insights you won’t want to miss!

    We cover:
    ✅ Paul’s journey in the NDIS coaching space
    ✅ HisBusiness Academy & upcoming workshops
    ✅ Thebiggest mistakes providers are making at different growth stages
    ✅Wins & success stories he’s seen in the sector

    If you're anNDIS provider looking to grow, avoid pitfalls, and learn from real success stories, this one’s for you!

    35 min
  • 📲 Insta Glow-Up: How to Slay Social Media in the NDIS World 💡

    🎙️ In this episode, Sarah spills the tea on what it’s really like to build a social media presence as the founder of the Support Worker Store. From Instagram hacks to navigating the NDIS sector, she shares the highs, lows, and lessons learned while growing her brand. 💡

    Get ready for tips on creating engaging content, staying consistent (even when life gets busy), and keeping it real with your audience. Whether you’re a social media newbie or a seasoned pro, this episode is packed with inspiration and practical strategies. 🌟

    👉 Ready to level up your social media game? Join the Skools Community for more tips, tools, and conversations to help your business thrive! 🚀


    https://www.skool.com/ndis-brat-pack/about

    18 min

About Sarah Knows Support Workers

From the publisher's feed

Welcome to Sarah Knows Support Workers! 🎙️ I’m Sarah Heriot. After 17 years in disability support, I’ve seen the good, the messy and the stuff nobody wants to talk about!