Sarah Knows Support Workers

Communication between support workers, families, and participants is one of the biggest challenges in disability support.

In this episode of Sarah Knows Support Workers, Sarah speaks with Gabriella about the Knowing Me app.

• Communication tools for disability support
• Technology in NDIS
• Participant independence
• Family communication
• Future of disability technology

👉 Subscribe to Sarah Knows Support Workers

In this episode you'll learn:

👉 Listen now — and check out the app at knowingme.com.au

Here’s the truth 👉 Most NDIS businesses aren’t struggling because their services are bad…
They’re struggling because their branding doesn’t connect.

In my latest podcast episode with Chris Lapa from The Growth Academy, we had a 🔥 lightbulb moment:

🧠 “People fall in love with the Apple logo — not the Steve Jobs photo.”

Let that sink in.
You’re not just selling a service — you’re selling trust.
And in the NDIS sector, trust is everything.

If your brand feels:
❌ Bland
❌ Unclear
❌ Inconsistent
…then chances are, people are scrolling right past you.

🎯 Chris breaks down:
✔ Why your inquiry process might be losing leads
✔ What makes a business referable
✔ How different-sized providers need different strategies
✔ Why personal branding isn’t always the answer
✔ How to pick the right marketing channels — not just the trendy ones

This episode is for support workers, NDIS providers, and founders ready to grow with intention (and results).

🎧 Watch the short clip below
🎙️ Then catch the full episode to rethink how you market in 2025

📲 Ready to level up your branding + strategy?

💡 Perfect for NDIS support workers, providers, and business owners ready to level up!

👉 Want to work with Chris? Visit thegrowthacademy.com.au and take the first step toward smarter marketing.

#NDISMarketing #SupportWorkerStore #NDISProviders #SupportWorkers #ChrisLapa #GrowthAcademy #NDISBranding #BusinessGrowthTips #NDISCommunity #MarketingMatters #ReferralReady

In this no-fluff solo episode, Sarah from Support Workers' Talk unpacks what many NDIS businesses are missing when it comes to their frontline teams.

From emotional support and respect to professional development and better communication — this episode is a must-listen for anyone leading or working in the NDIS space.

💬 Topics covered:
– Why support workers are the backbone of the NDIS
– The communication gap between management and frontline
– How emotional support leads to better care
– Why ongoing training matters (and how it builds loyalty)
– Flexibility, morale, and celebrating small wins

Whether you're a provider, manager, or a support worker yourself — tune in to hear what real support looks like. Because when we care for our workers, we care better for our participants. 💖

🧠 Keywords: NDIS, support workers, communication, training, emotional support, flexibility, care, respect, professional development, leadership

Discover how home modifications under the NDIS can truly transform lives.
In this inspiring interview, Gianni from Restore Home shares how his team brings dignity, independence, and accessibility into people's homes through tailored modifications.

From grab rails to smart tech, you'll learn how even small changes can make a huge difference for people with disabilities.
We talk real stories, innovation, support worker collaboration, and how occupational therapists and builders can work hand-in-hand for better participant outcomes.

🎧 Perfect for:
✔️ NDIS support workers
✔️ Occupational therapists (OTs)
✔️ Builders & tradies in the disability space
✔️ Families & carers looking for home improvement options
✔️ Anyone interested in inclusive design and accessible tech

🔧 Topics Covered:
• NDIS home modification funding explained
• Why collaboration with OTs matters
• Latest innovations in accessible home design
• Real transformations & emotional stories
• Challenges + how Restore Home are solving them

👷‍♀️ Learn more or book a consult: https://restorehm.com.au

Running an NDIS business in Australia is rewarding — but understanding the finances is where many providers struggle.

In this episode of Sarah Knows Support Workers, Sarah speaks with Steven Franks about financial foundations for NDIS providers, independent support workers, and disability businesses.

• Cash flow management for NDIS businesses
• Sole trader vs company structure
• Financial mistakes providers make
• Budgeting for growth
• Financial planning in disability services

👉 Subscribe to Sarah Knows Support Workers

In this episode you'll learn:

👉 Explore Steven’s world:
🔹 Book a free 15-min chat: https://bit.ly/HPA15mCall
🔹 Join the Financial Fitness Group Program: https://bit.ly/FFGPTGCLP
🔹 Grab the book or course: How the NDIS Can Work for You

📲 Connect with Steven online:
🔗 LinkedIn
📘 Facebook
📸 Instagram

🎙️ This is Part 1 of a two-part series — hit follow so you don’t miss what’s next!

Ready to level up in the NDIS world? In this episode, Michael Clarke from Athletic Koala dives into the power of personal branding, the shift from teaching to support work, and why standing out on social media matters more than ever. We unpack the challenges (and wins!) of career changes, the magic of being authentic online, and how support workers are shaping communities every day.

Whether you're just starting or ready to grow your visibility, this convo is your go-to boost. 💥

👉 Want support with your branding or website?
Visit: https://athletickoala.com.au and tell Michael we sent you! 💬✨

Get ready to ride the waves of change with Harry from Marco Polo Support Service! 🌊 In this heart-led convo, Harry shares how Marco Polo was built on the power of peer mentoring, purpose, and people-first values. From creating a workplace culture that support workers actually want to stay in, to growing with strategy (not speed), this episode is a must-listen for anyone in the disability sector. Expect laughs, real talk, and inspo for your next bold move in NDIS. 🧡✨

Spotify Keywords:
Marco Polo, support work, disability services, peer mentoring, NDIS, organizational culture, participant engagement, support worker well-being, strategic growth, community support, inclusive care, human-first business, heart-led leadership

https://www.marcopolosupports.com/

Authenticity can be a powerful business strategy.

In this episode of Sarah Knows Support Workers, Sarah speaks with Natalie about building an ethical NDIS business.

• Ethical business practices
• Authentic marketing
• Building trust
• Growing NDIS businesses
• Leadership in disability

👉 Follow Natalie www.stellafortis.com.au⁠
👉 Subscribe to Sarah Knows Support Workers

What if one conversation could change your entire NDIS journey?

In this episode, we sit down with Ian from ABLE Plus, a powerhouse in connecting support coordinators, parents, and providers across the NDIS. Ian gets real about personal branding, why networking is your secret sauce, and how storytelling builds referrals that stick. We unpack what makes a provider unforgettable, how support workers can stand out, and why giving back to the community isn’t just nice—it’s necessary.

💡 Whether you're a support worker, provider, or entrepreneur in the NDIS space, this chat will light a fire in your belly and get you thinking about your next move.

✨ It’s raw, honest, and packed with gold nuggets.

🎯 Connect with Ian:📲 Visit ABLE Plus

🎙️ Hit play and let’s blaze a new trail in the NDIS.

#NDIS #SupportWorkers #ABLEPlus #Networking #NDISBusiness #CommunityCare #PersonalBranding #NDISProviders #StorytellingMatters #Entrepreneurship #ReferralsThatWork

What happens when a speechie takes their skills overseas and returns with a heart full of purpose? In this inspiring chat, we sit down with the founder of GRP Speech Pathology to uncover how travel sparked a whole new approach to care.

We explore:✨ Why support workers are therapy’s secret weapon
💡 How teamwork leads to better client outcomes
🌱 Innovative outreach that reaches the unseen
🧠 Common myths about speech pathology (yep, we bust them!)
💬 Communication tips for support workers & speechies
💼 Real talk on running a therapy business

If you’re in the NDIS space—whether you’re a support worker, clinician, or just curious—this episode is your golden listen 🎧

📲 Want to learn more about GRP Speech Pathology or connect with their team?
Visit 👉 grpspeechpathology.com.au