Sarah Vantine is the vice president of business development strategy at Quantum 5, and is still fresh from retail, having worked for a large dealer group in North Carolina, USA. She's a great friend of the fixed operations community and is a previous best practice award winner.

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What we discuss in this episode:

Modern dealerships are a people business. People are the main differentiator from one dealership to another, and it's with the belief that people matter that Sarah Vantine shapes the narrative of this podcast episode.

"We really believe that it's the people in your organization and the people in your business development center that are the difference between what a customer experiences and having a memorable one that is impactful, that then drives retention and loyalty to your store."

Listen to the episode featuring Sarah Vantine for even more insights!

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Thanks, Sarah Vantine

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