After the difficult times faced by almost all businesses during the pandemic, now slowly, the businesses that can survive are starting to spread their wings again. This is also done by Lalamove, an instant delivery company that has been and is currently carrying out several business expansions after becoming one of the sectors most affected by the pandemic. Lalamove has successfully expanded to several areas, such as Bandung, Surabaya, Malang, Cirebon, and others areas. So what exactly is one of the keys behind the success of post-pandemic business expansion?