Scale Differently

Scale Differently

By Crista GrassoBusinessEntrepreneurship
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Scale Differently episodes

  • E261 | How Future Casting and Strategic Hiring Set Your Business Up for Success in 2026

    Have you ever wondered how to plan for a thriving year in your business? Do you know what future casting is and how it can impact your growth? Are you hiring the right people to help your business grow? In this episode, I invite you behind the scenes of my strategic planning retreat, sharing powerful strategies to set your vision for the next decade, reflect on big milestones, and map out actionable steps for the coming year.

    I reveal how future casting helps you reimagine your goals and spot next steps you might not have considered, along with practical advice for building a strong support structure. If you're thinking about growing your team, I share how to identify and hire at the strategic execution level, so your business isn't just checking boxes but actually achieving real outcomes.

    Ready to take your planning further? You can catch the replay of the strategic planning workshop by joining SOL Collective or sign up for the Scale Smarter, Not Harder interactive workshop to ask your questions live and uplevel your strategy. Make sure to subscribe so you never miss an episode, and if you enjoyed the show, I would love if you leave a rating or review to help even more businesses scale with confidence!

    In this episode, I break down:

    • Future Casting for Strategic Planning
    • The Importance of Vision
    • Mapping Out Milestones Early
    • Building the Right Support Structure
    • Hiring at the Strategic Execution Level
    • Interview Techniques for Strategic Thinkers
    • Ownership of Outcomes Over Tasks

    Here are 2 other podcast episodes to support you if you are still envisioning next year:

    • Listen to this podcast episode on creating your next level vision
    • Listen to this podcast episode on creating a Rich Fulfilled Life

    Ready to get out of the day-to-day operations of your business?

    A SOL (Strategy + Operations Leader) is the missing link between your vision and results that aren't dependent on you! Certify your existing right-hand or get support in hiring the right person: https://www.strategicopsinstitute.com/sol

    Looking to go deeper and learn how to scale your business sustainably?

    SIMPLIFY TO SCALE will help you to reclaim your time, increase your impact and profit, and simplify your business as you scale to multiple-7 figures and beyond so you finally get to enjoy the success you worked so hard to achieve. Find out more at: https://www.leanoutmethod.com/scale

    Ready to become a strategic leader who understands how to balance sustainable and scalable growth with operational efficiency?

    Join our SOL Collective, an elite and private community for Business Strategists and Operational Leaders who advise and support founders in scaling their businesses. Learn more at https://www.strategicopsinstitute.com/collective

    Have questions? Want to explore partnering together to scale your business? Connect with me on my personal Instagram @cristagrasso or LinkedIn and let's start a conversation.

    If you loved this episode, please help us spread the word and reach more business owners like you by leaving a 5-star rating and review. Hit subscribe to be the first to listen to new episodes each Tuesday.

    19 min
  • E260 | The True Cost of Keeping Low Performers on Your Team

    Have you ever wondered what really makes a team thrive? Do you know who might be your weakest link right now? Are you curious about how one team member's performance can ripple across the entire business? In this episode, I share my personal experience on the impact that every team member brings to the table and why focusing on your team's strength is key as we gear up for 2026.

    I walk through a candid story about bringing on a new team member who seemed perfect on paper but silently affected everyone's performance and focus. Together, we explore how even the most well-intentioned support from your team can lower productivity and results when someone isn't performing at their best. I talk about the importance of regularly reviewing each member, investing in development, and getting real about who truly fits your evolving business needs.

    If you're ready to level up your team and set yourself up for success in the new year, check out my training and mentoring programs. Reach out if you want personalized support for yourself or your team. Let's make sure your business is primed to scale with the right people on board!

    In this episode, I explore:

    • Hidden Costs of Low Performance
    • Positive Intent, Negative Impact
    • Upleveling and Development
    • The Importance of Letting Go
    • Investing in the Right People

    Ready to get out of the day-to-day operations of your business?

    A SOL (Strategy + Operations Leader) is the missing link between your vision and results that aren't dependent on you! Certify your existing right-hand or get support in hiring the right person: https://www.strategicopsinstitute.com/sol

    Looking to go deeper and learn how to scale your business sustainably?

    SIMPLIFY TO SCALE will help you to reclaim your time, increase your impact and profit, and simplify your business as you scale to multiple-7 figures and beyond so you finally get to enjoy the success you worked so hard to achieve. Find out more at: https://www.leanoutmethod.com/scale

    Ready to become a strategic leader who understands how to balance sustainable and scalable growth with operational efficiency?

    Join our SOL Collective, an elite and private community for Business Strategists and Operational Leaders who advise and support founders in scaling their businesses. Learn more at https://www.strategicopsinstitute.com/collective

    Have questions? Want to explore partnering together to scale your business? Connect with me on my personal Instagram @cristagrasso or LinkedIn and let's start a conversation.

    If you loved this episode, please help us spread the word and reach more business owners like you by leaving a 5-star rating and review. Hit subscribe to be the first to listen to new episodes each Tuesday.

    17 min
  • E259 | 2026 Business Trends and Predictions - Part 2

    Are you ready to shape your business for 2026 and beyond? Wondering how human connection and strategic thinking will help you stand out in a market filled with automation? Curious about practical ways to build resilience and nurture your team's success?

    In this episode, I share the latest trends and predictions for entrepreneurs looking to scale sustainably. Together, we discover why personalized touches matter more than ever, how transformation wins over simple transactions, and which strategies will help you create loyal clients and innovative teams. You will learn why building strong cash and energetic reserves for yourself and your team is essential for weathering uncertainty, and how the power of relationships can truly elevate your business.

    If you're inspired to transform your business, join me in the Soul Collective community or explore our certification programs. Connect with me for workshops and ongoing support to strategically scale your business. Subscribe for more insights and leave a review to help others grow their businesses with intention. Let's work together to make 2026 your most fulfilling year yet!

    • Importance of human connection
    • Transformation Over Transaction
    • Strategic Use of AI & Lean Teams
    • "Who You Know" Matters

    Ready to get out of the day-to-day operations of your business?

    A SOL (Strategy + Operations Leader) is the missing link between your vision and results that aren't dependent on you! Certify your existing right-hand or get support in hiring the right person: https://www.strategicopsinstitute.com/sol

    Looking to go deeper and learn how to scale your business sustainably?

    SIMPLIFY TO SCALE will help you to reclaim your time, increase your impact and profit, and simplify your business as you scale to multiple-7 figures and beyond so you finally get to enjoy the success you worked so hard to achieve. Find out more at: https://www.leanoutmethod.com/scale

    Ready to become a strategic leader who understands how to balance sustainable and scalable growth with operational efficiency?

    Join our SOL Collective, an elite and private community for Business Strategists and Operational Leaders who advise and support founders in scaling their businesses. Learn more at https://www.strategicopsinstitute.com/collective

    Have questions? Want to explore partnering together to scale your business? Connect with me on my personal Instagram @cristagrasso or LinkedIn and let's start a conversation.

    If you loved this episode, please help us spread the word and reach more business owners like you by leaving a 5-star rating and review. Hit subscribe to be the first to listen to new episodes each Tuesday.

    39 min
  • E258 | Guide to Hiring the Right Marketing Agency with Behdad Jamshidi

    Are you wondering how to find the perfect marketing agency for your business? Have you ever felt overwhelmed by the countless options and unsure whether to build your marketing team in-house or outsource it? Curious about which strategies and trends will set you up for success as you scale? This episode brings you insights from a marketing connector who has evaluated over a thousand agencies to help companies make the right choices.

    Today I am joined by Behdad Jamshidi, who started CJAM The Marketing Connector after realizing that most companies don't know how to evaluate the value of a marketing agency or assess their own needs. Since every business is different not only in their needs but where they are in the growth process, it isn't a one-size-fits-all.

    We break down the key differences between boutique and specialized agencies, the importance of strategy before execution, and how new technologies like AI are shaping the marketing landscape. You'll learn five actionable points: why company size matters when choosing an agency, the value of vetting more partners, the need for strong systems and processes, the significance of strategy, and how to spot the top performing 1% or 2% of agencies. We also discuss when to bring talent in-house and share tips to avoid common mistakes.

    If you want to level up your marketing game and scale smarter, not harder, this episode is for you. Tune in, share with a fellow founder, and start vetting your next marketing partner with clarity and confidence!

    In this episode, we explore:

    • Why Specialization Matters When Choosing Agencies
    • The Importance of Strategy Over Execution
    • Vetting Agencies Takes Time and Effort
    • Agency vs. In-House

    "Just to find one good marketing agency, it takes three to five tries for a business to figure that out.

    - Behdad Jamshi

    Learn more and connect with Behdad:

    • Website:https://cjammarketing.com/
    • LinkedIn: https://www.linkedin.com/in/behdadjamshidi/
    • Instagram: https://www.instagram.com/themarketingconnector_/

    Ready to get out of the day-to-day operations of your business?

    A SOL (Strategy + Operations Leader) is the missing link between your vision and results that aren't dependent on you! Certify your existing right-hand or get support in hiring the right person: https://www.strategicopsinstitute.com/sol

    Looking to go deeper and learn how to scale your business sustainably?

    SIMPLIFY TO SCALE will help you to reclaim your time, increase your impact and profit, and simplify your business as you scale to multiple-7 figures and beyond so you finally get to enjoy the success you worked so hard to achieve. Find out more at: https://www.leanoutmethod.com/scale

    Ready to become a strategic leader who understands how to balance sustainable and scalable growth with operational efficiency?

    Join our SOL Collective, an elite and private community for Business Strategists and Operational Leaders who advise and support founders in scaling their businesses. Learn more at https://www.strategicopsinstitute.com/collective

    Have questions? Want to explore partnering together to scale your business? Connect with me on my personal Instagram @cristagrasso or LinkedIn and let's start a conversation.

    If you loved this episode, please help us spread the word and reach more business owners like you by leaving a 5-star rating and review. Hit subscribe to be the first to listen to new episodes each Tuesday.

    27 min
  • E257 | 2026 Business Trends and Predictions - Part 1

    Are you ready to scale your business in 2026 but wondering what will truly set you apart? Are you curious how AI and lean teams are impacting small business growth? Thinking about the power of connection and community for next-level success? In this episode, I share my top trends and predictions for the new year, focusing on practical ways to simplify and scale a business you love.

    We explore why being lean and agile is more important than ever, how AI integration is reshaping teams, and why strategic partnerships and communities are driving growth. I dive deep into the growing impact of emotional resonance and storytelling in your brand, and the new direction for educational content that actually drives results. You'll also hear insights on personal brand building and staying adaptive in a year full of experimentation.

    In this episode, I discuss:

    • Lean, agile teams and strategic use of AI
    • Emphasizing simplification and eliminating waste
    • The growing benefits of strategic partnerships and community
    • The vital role of emotional connection and storytelling
    • Creating an impactful personal brand and adaptive business

    For support with mapping out an adaptive plan that aligns with these trends, join me for Propel '26, our 1-day virtual planning retreat on 12/16. Registration is now open at strategicopsinstitute.com/retreat

    Ready to get out of the day-to-day operations of your business?

    A SOL (Strategy + Operations Leader) is the missing link between your vision and results that aren't dependent on you! Certify your existing right-hand or get support in hiring the right person: https://www.strategicopsinstitute.com/sol

    Looking to go deeper and learn how to scale your business sustainably?

    SIMPLIFY TO SCALE will help you to reclaim your time, increase your impact and profit, and simplify your business as you scale to multiple-7 figures and beyond so you finally get to enjoy the success you worked so hard to achieve. Find out more at: https://www.leanoutmethod.com/scale

    Ready to become a strategic leader who understands how to balance sustainable and scalable growth with operational efficiency?

    Join our SOL Collective, an elite and private community for Business Strategists and Operational Leaders who advise and support founders in scaling their businesses. Learn more at https://www.strategicopsinstitute.com/collective

    Have questions? Want to explore partnering together to scale your business? Connect with me on my personal Instagram @cristagrasso or LinkedIn and let's start a conversation.

    If you loved this episode, please help us spread the word and reach more business owners like you by leaving a 5-star rating and review. Hit subscribe to be the first to listen to new episodes each Tuesday.

    32 min
  • E256 | How to Plan for 2026 During a Season of Unpredictability

    Are you ready to set your business up for a successful new year? Are you curious about the best way to tackle planning in times of uncertainty? Do you want to feel confident about the direction your business is heading? In this episode, I break down how planning needs to adapt based on your current season of business, especially when you're working through experimentation and unpredictability. I introduce my Lean Strategic Planning Framework, which combines visionary, strategic, and just in time planning to help you stay agile and aligned.

    You'll learn how to create a high-level roadmap for your year without getting bogged down in unnecessary details. I share actionable tips for integrating monthly, weekly, and daily check-ins to move your business forward, while avoiding overwhelm and wasted effort. Plus, I highlight a powerful metric that can simplify decisions and guide your next steps.

    In this episode, I discuss:

    • Lean Strategic Planning Framework
    • Don't Over-Detail Your Annual Plan
    • Types of Planning Matter
    • Strategic Roadmaps Over Rigid Plans

    To make the most of our Small Business Saturday specials (including the Propel 1-Day Virtual Retreat), visit: https://www.strategicopsinstitute.com/sbs

    Ready to get out of the day-to-day operations of your business?

    A SOL (Strategy + Operations Leader) is the missing link between your vision and results that aren't dependent on you! Certify your existing right-hand or get support in hiring the right person: https://www.strategicopsinstitute.com/sol

    Looking to go deeper and learn how to scale your business sustainably?

    SIMPLIFY TO SCALE will help you to reclaim your time, increase your impact and profit, and simplify your business as you scale to multiple-7 figures and beyond so you finally get to enjoy the success you worked so hard to achieve. Find out more at: https://www.leanoutmethod.com/scale

    Ready to become a strategic leader who understands how to balance sustainable and scalable growth with operational efficiency?

    Join our SOL Collective, an elite and private community for Business Strategists and Operational Leaders who advise and support founders in scaling their businesses. Learn more at https://www.strategicopsinstitute.com/collective

    Have questions? Want to explore partnering together to scale your business? Connect with me on my personal Instagram @cristagrasso or LinkedIn and let's start a conversation.

    If you loved this episode, please help us spread the word and reach more business owners like you by leaving a 5-star rating and review. Hit subscribe to be the first to listen to new episodes each Tuesday.

    29 min
  • E255 | Guiding Principles for Success and Scale in 2026

    How would your business transform if every team member made aligned decisions without needing constant oversight? What if your offers, operations, and goals worked together seamlessly? Are you ready to discover guiding principles that drive consistent growth and fulfillment every year?

    In this episode, I highlight the foundation of success and scaling through thoughtfully crafted guiding principles for 2026. You'll hear how extraordinary excellence, exceptional quality, elite client experience, embodying your next-level business, and a "right fit or no fit" approach shape every decision and interaction in my business. I share real-world examples from our planning, collaboration, and leadership practices, and explain why setting these principles alongside your goals and vision can energize and align your entire team.

    Ready to set your business up for success in the new year? Explore how applying these guiding principles can create laser focus and model integrity for both you and your team. Join me for an upcoming planning retreat or workshop to get your roadmap for 2026 and connect your vision to actionable strategies. Let's simplify to scale together!

    In this episode I discuss how:

    • Extraordinary excellence fuels every action.
    • Clarity and proactive quality control lead to incredible results.
    • Elite client experience is built on anticipation and care.
    • Embodying the next-level business mindset now accelerates success.
    • Focusing on "right fit" clients and roles drives sustainable growth.

    To make the most of our Small Business Saturday specials (including the Propel 1-Day Virtual Retreat), visit: https://www.strategicopsinstitute.com/sbs

    Ready to get out of the day-to-day operations of your business?

    A SOL (Strategy + Operations Leader) is the missing link between your vision and results that aren't dependent on you! Certify your existing right-hand or get support in hiring the right person: https://www.strategicopsinstitute.com/sol

    Looking to go deeper and learn how to scale your business sustainably?

    SIMPLIFY TO SCALE will help you to reclaim your time, increase your impact and profit, and simplify your business as you scale to multiple-7 figures and beyond so you finally get to enjoy the success you worked so hard to achieve. Find out more at: https://www.leanoutmethod.com/scale

    Ready to become a strategic leader who understands how to balance sustainable and scalable growth with operational efficiency?

    Join our SOL Collective, an elite and private community for Business Strategists and Operational Leaders who advise and support founders in scaling their businesses. Learn more at https://www.strategicopsinstitute.com/collective

    Have questions? Want to explore partnering together to scale your business? Connect with me on my personal Instagram @cristagrasso or LinkedIn and let's start a conversation.

    If you loved this episode, please help us spread the word and reach more business owners like you by leaving a 5-star rating and review. Hit subscribe to be the first to listen to new episodes each Tuesday.

    26 min
  • E254 | Letting Go to Fuel Business Growth and Transformation

    Have you been holding on to practices, offers, or even identities that no longer serve you? What if letting go could be the key to growing your business? Are you ready to embrace transformation on your entrepreneurial journey? In this episode, I share heartfelt stories and reflections about the power of endings and the beauty of stepping into a new era, both in business and personal life.

    I explore how true transformation requires not just strategic tools and planning, but also an honest look at what needs to end to make space for new beginnings. Through personal experiences of letting go, like moving on from old roles, environments, and even long-standing relationships, I highlight how fully embracing closure can set the stage for genuine growth and fulfillment. I invite you to acknowledge the impact of open tabs in your lives and make room for evolution, both as a leader and as a person.

    Ready to step boldly into your next chapter? Reflect on what you might need to close or release as you look towards the new year. Grab your favorite journal, listen in, and join me in this meaningful conversation about making space for new opportunities. Let this episode be your gentle nudge to welcome transformation

    In this episode, I discuss:

    • How Mindset Can Derail Even the Best Strategy
    • Why Rebirth Requires Letting Go
    • Identity Evolution
    • The Importance of Closure

    If you want guidance on mapping out the plan that will bring your vision to reality in 2026, doors are now open to our Propel '26 1-day virtual planning retreat. Visit https://www.strategicopsinstitute.com/retreat to learn more.

    Ready to get out of the day-to-day operations of your business?

    A SOL (Strategy + Operations Leader) is the missing link between your vision and results that aren't dependent on you! Certify your existing right-hand or get support in hiring the right person: https://www.strategicopsinstitute.com/sol

    Looking to go deeper and learn how to scale your business sustainably?

    SIMPLIFY TO SCALE will help you to reclaim your time, increase your impact and profit, and simplify your business as you scale to multiple-7 figures and beyond so you finally get to enjoy the success you worked so hard to achieve. Find out more at: https://www.leanoutmethod.com/scale

    Ready to become a strategic leader who understands how to balance sustainable and scalable growth with operational efficiency?

    Join our SOL Collective, an elite and private community for Business Strategists and Operational Leaders who advise and support founders in scaling their businesses. Learn more at https://www.strategicopsinstitute.com/collective

    Have questions? Want to explore partnering together to scale your business? Connect with me on my personal Instagram @cristagrasso or LinkedIn and let's start a conversation.

    If you loved this episode, please help us spread the word and reach more business owners like you by leaving a 5-star rating and review. Hit subscribe to be the first to listen to new episodes each Tuesday.

    19 min
  • E253| Transform Operational Roles from a Cost Center to a Profit Driver

    How can you transform your operations team from a cost center to a powerful profit driver? Have you ever wondered how your team structure impacts your growth and sustainability? In this episode, I share my insights on shifting the mindset and approach to operational roles within small businesses. I explain why every team member should be directly or strategically connected to growth, retention, or increased profitability, and introduce the Lean Dream Team Pyramid as a game-changer for building a sustainable business.

    I emphasize the importance of hiring at the strategic execution level rather than the execution level, especially as AI and automation take on more routine tasks. I break down how to identify and eliminate waste, streamline processes, and optimize what's already working. Wanting every operational role to contribute directly to profit, I deliver practical tips for turning routine activities into measurable business outcomes.

    If you're ready to rethink your operations and want your team to be real drivers of profit, don't miss this episode. Give it a listen, take notes, and consider tuning in twice to catch all the valuable strategies I share and discover how your business can achieve sustainable and scalable growth!

    In this episode I discuss:

    • Operations from Cost Center to Profit Center
    • Lean Dream Team Pyramid
    • Hire for Strategic Execution, Not Just Execution
    • How to Eliminate Waste to Boost Profitability

    if you want support upleveling yourself or your current team to think like profit drivers, we are now accepting applications for the January cohort of our certification programs for strategic operators. Visit https://www.strategicopsinstitute.com/certification to learn more.

    Looking to go deeper and learn how to scale your business sustainably?

    SIMPLIFY TO SCALE will help you to reclaim your time, increase your impact and profit, and simplify your business as you scale to multiple-7 figures and beyond so you finally get to enjoy the success you worked so hard to achieve. Find out more at: https://www.leanoutmethod.com/scale

    Ready to become a strategic leader who understands how to balance sustainable and scalable growth with operational efficiency?

    Join our SOL Collective, an elite and private community for Business Strategists and Operational Leaders who advise and support founders in scaling their businesses. Learn more at https://www.strategicopsinstitute.com/collective

    Have questions? Want to explore partnering together to scale your business? Connect with me on my personal Instagram @cristagrasso or LinkedIn and let's start a conversation.

    If you loved this episode, please help us spread the word and reach more business owners like you by leaving a 5-star rating and review. Hit subscribe to be the first to listen to new episodes each Tuesday.

    32 min
  • E252 | Building a Million Dollar Business with Julie Chenell

    Are you striving to hit your first million in business but worried about burnout? Curious how to stand out and scale sustainably, even in today's crowded digital space? Wondering what high-leverage actions will actually move the needle? In this episode of the Simplify to Scale show, I sit down with Julie Chenell to unpack real-life strategies for building a million-dollar brand without losing your momentum or sanity.

    Julie is a digital marketing expert and coach, helping companies use growth hacking strategies and marketing tools to navigate the fast-paced & ever-changing landscape of digital marketing. She shares her refreshingly honest perspective on focusing relentlessly on solving specific, urgent, and painful problems, and what customers truly seek.

    You will get actionable advice on narrowing down to one high-impact activity, the value of relentless focus, and how to avoid burning out by ignoring distractions and tying every task back to revenue. Julie also gives a sneak peek into her new book, Million Dollar Grit, highlighting the lessons that helped her scale and stay resilient, through the ups and downs of entrepreneurship.

    Inspired to simplify and scale your own business? Listen to the entire episode and don't miss out on new episodes each week filled with wisdom that will help you grow smarter and thrive.

    "You have to make the pond small enough that you can be the biggest fish."

    -Julie Chenell

    In this episode, we discuss:

    • Solving Urgent, Specific, and Painful Problems
    • The Power of Personalization and Transformation
    • Relentless Focus Prevents Burnout
    • Becoming a Big Fish in a Small Pond
    • Positioning and Valuing Your Skills

    Learn more and connect with Julie:

    • Website: https://juliechenell.com
    • Facebook: https://www.facebook.com/juliechenellofficial
    • Instagram: https://www.instagram.com/juliecchenell
    • Million Dollar Grit Book: https://milliondollargrit.com/

    Ready to get out of the day-to-day operations of your business?

    A SOL (Strategy + Operations Leader) is the missing link between your vision and results that aren't dependent on you! Certify your existing right-hand or get support in hiring the right person: https://www.strategicopsinstitute.com/sol

    Looking to go deeper and learn how to scale your business sustainably?

    SIMPLIFY TO SCALE will help you to reclaim your time, increase your impact and profit, and simplify your business as you scale to multiple-7 figures and beyond so you finally get to enjoy the success you worked so hard to achieve. Find out more at: https://www.leanoutmethod.com/scale

    Ready to become a strategic leader who understands how to balance sustainable and scalable growth with operational efficiency?

    Join our SOL Collective, an elite and private community for Business Strategists and Operational Leaders who advise and support founders in scaling their businesses. Learn more at https://www.strategicopsinstitute.com/collective

    Have questions? Want to explore partnering together to scale your business? Connect with me on my personal Instagram @cristagrasso or LinkedIn and let's start a conversation.

    If you loved this episode, please help us spread the word and reach more business owners like you by leaving a 5-star rating and review. Hit subscribe to be the first to listen to new episodes each Tuesday.

    24 min

About Scale Differently

From the publisher's feed

Scale Differently is the podcast for visionary founders who are ready to reshape the way they think, lead, and scale.

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