Scaling Culture

By Scaling CultureSociety & Culture Business

Scaling Culture episodes

February 14, 2024‘Mighty Five’ Framework for Elevating Company Culture - Episode 101 with Robert Glazer
Our guest is Robert Glazer - a serial entrepreneur, award-winning executive, bestselling author, and keynote speaker.

Robert is the Founder and Chairman of the Board of global partner marketing agency, Acceleration Partners.

Under Bob’s leadership, Acceleration Partners has become a recognized global leader in the affiliate and partnership marketing industry, establishing best-in-industry processes for client acquisition, retention, culture and service.

Bob has a passion for helping individuals and organizations build their capacity and elevate their performance.

Bob shares his ideas and insights via Friday Forward, a popular weekly inspirational newsletter that reaches over 300,000 individuals and business leaders across 60+ countries.

He is a #1 Wall Street Journal, USA Today and international bestselling author of six books: Elevate, Elevate Your Team, Friday Forward, How To Thrive In The Virtual Workplace, Performance Partnerships and Moving To Outcomes.

He also hosts the Elevate Podcast, a top podcast for entrepreneurship in over 20 countries with over 1,000,000 downloads, putting it in the top 0.5% of all podcasts.

Outside of work, Bob can likely be found skiing, cycling, reading, traveling, spending quality time with his family or overseeing some sort of home renovation project.

In this episode of Scaling Culture, Ron and Robert discuss:
The influence of Southwest Airlines’ emphasis on culture and how it was a major source of inspiration for Bob in his business

Bob’s ‘Mighty Five’ framework for great company culture

Understanding your “why” in leadership and communicating that to your team

How to screen for core values during the onboarding process

The importance of tough conversations in effective leadership.

For more information about Robert Glazer or his work, please follow him on LinkedIn or go to robertglazer.com

To learn more about our books or our Scaling Culture Masterclass on how to build and sustain a resilient, high-performing team, please go to ScalingCulture.Org

Lastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues!
1 hr
December 30, 2023Charting Clearmotive’s Culture Journey: AHA Moment, Lessons, Strategies & Impact - Episode 100 with Tyler Chisholm
Our guest is Tyler Chisholm, Co-Founder and CEO of clearmotive group, a full-service marketing agency, and the host of two podcasts — They Just Get It and Collisions YYC.

Tyler's superpower is being “endlessly curious,” which has served him in many ways, from growing up on the farm to his passion for marketing.Tyler is a dedicated philanthropist and founder of Red Express, a project designed to put toys in the hands of children in need each holiday season. He is an ambassador for International Justice Mission Canada…helping to support their goal of ending slavery in our lifetime. In 2012, Tyler received recognition as one of Avenue's Top 40 Under 40.

In this episode of Scaling Culture, Ron and Tyler discuss:
Clearmotive’s incredible journey and their culture AHA moment
How to define behaviours that drive values (even by using the help of AI ChatGPT) and incorporate that into a hiring process

Key learnings from Jim Collins’ most recent event in Chicago

Hybrid environments and how to create culture inclusivity for contractors and part-time team members

Strategies for developing leaders within your organisation and learning in the flow

For more information about Tyler or his work, please follow him on LinkedIn or go to tylerchisholm.com

To learn more about our books or our Scaling Culture Masterclass on how to build and sustain a resilient, high-performing team, please go to ScalingCulture.Org

Lastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues!
54 min
November 02, 2023Culture by Design, Blameless Problem-Solving and Impactful Company Rituals - Episode 99 with David J. Friedman
Our guest is David J. Friedman - Founder/CEO of CultureWise and the author of two books “Culture by Design” and “Fundamentally Different”

His leadership story began in the 1980’s where he cut his teeth as President of RSI, an award-winning employee benefits firm in the Philadelphia area. In 2006, RSI were the only company to win New Jersey’s highest award for quality – the Governor’s Award for Performance Excellence. It was their unique culture that was the foundation for their success. In 2011, David published my first book, Fundamentally Different, which is based on the insights he learned and taught throughout his leadership career. Since that time, he has led more than 600 workshops and taught more than 7,500 CEOs. In 2018, he published his second book, Culture by Design, which quickly became the “go to” manual for companies looking to truly operationalize their culture, and in 2021, he published its 2nd edition, updating his original work to address the challenges of the new remote workforce. With his team at High Performing Culture, he created the CultureWise® operating system which is now used by nearly one thousand companies across North America.

In this episode of Scaling Culture, Ron and David discuss:
How people are your most significant and sustainable competitive advantage
Why defining fundamental behaviours is more important than defining core values
The power of practicing blameless problem-solving
Building impactful company rituals that will last
How to select a good culture fit and how to properly integrate them into your business.
For more information about David or his books, please go to davidjfriedman.com.

To learn more about our books or our Scaling Culture Masterclass on how to build and sustain a resilient, high-performing team, please go to ScalingCulture.Org.

Lastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues!
1 hr 18 min
October 18, 2023Listening to Employees and Leveraging Data to Better Understand and Deal With Burnout - Episode 98 with Dr. Gary Russo (Providence)
Our guest is Dr. Gary Russo - the Executive Director of Workforce Intelligence at Providence; a not-for-profit health system supporting ~120,000 caregivers (employees) across the US West Coast.

Gary has >10 years of experience building world-class analytics teams while leading People Analytics and Workforce Planning initiatives. His passion is to empower others to embrace data-informed decision making through education and inspiration.

Dr. Russo’s prior training in neuroscience research continues to give him unique insights into the challenges of translating complicated predictions into actionable recommendations. He has been recognized as a People Analytics & Planning Trailblazer, a Top HR Leader to Follow, and a Top 25 Innovator in Healthcare.

In this episode of Scaling Culture, Ron and Gary discuss:
Listening to employees while protecting confidentiality
How to ask big questions and what matters most?
How to leverage data to better understand and deal with burnout
Workforce decisions and their economic impact on businesses - and how to measure it
The tech-touch balance and how much can you really trust artificial intelligence?

For more information about Gary, please follow him on LinkedIn.

To learn more about our books or our Scaling Culture Masterclass on how to build and sustain a resilient, high-performing team, please go to ScalingCulture.Org.

Lastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues!
47 min
September 27, 2023Hybrid Effectiveness, Leader Development and Inclusive Leadership - Episode 97 with Kate Berardo (Meta)
Our guest is Kate Berardo - VP of Executive Development at Meta.

In her role, Kate is charged with setting the leadership development strategy and developing Meta’s leaders to best equip them to lead into the future. She is a specialist in leadership and team development, women’s leadership, executive coaching, and global skill building.

Also, Kate is the author of two books:
"Building Cultural Competence: Innovative Frameworks & Activities;
and"

"Putting Diversity to Work: How to Successfully Lead a Diverse Workforce"

In this episode of Scaling Culture, Ron and Kate discuss:
Hybrid effectiveness
Women and inclusive leadership
Leading in complexity and re-establishing purpose and meaning as our social contracts with work are changing
Leader development (what’s needed in the current times, and how do we best do this)

For more information about Kate and her work, please follow her on LinkedIn.

To learn more about our books or our Scaling Culture Masterclass on how to build and sustain a resilient, high-performing team, please go to ScalingCulture.Org.

Lastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues. We’ll be back soon with another incredible guest!
54 min
September 13, 2023Organizational Culture With 350,000 Leaders - Episode 96 with Stephen Pierce (Hitachi Europe)
Our guest is Stephen Pierce - Vice President and Chief HR Officer at Hitachi Europe.

Stephen has led HR in international businesses for more than 30 years. He has been recognized publicly for business leadership, including being appointed a Companion of the Chartered Management Institute and being voted one of the UK’s most influential HR leaders for a number of years.

Stephen is a Board Director of Hitachi Europe and a member of the Executive Committee. He is also Chair of the Hitachi European Diversity & Inclusion Council. He is also an adviser to several HR networking organisations and a regular speaker at conferences and a coach and mentor.

In this episode of Scaling Culture, Ron and Stephen discuss:
Hitachi's Organizational Culture with 350,000 leaders globally and changes during the pandemic
How does the Japanese heritage impact culture
Digitization, virtual workplaces, and a new way of working
How HR loves rules and when you need to throw out the rule book

For more information about Stephen, please follow him on LinkedIn.

To learn more about our books or our Scaling Culture Masterclass on how to build and sustain a resilient, high-performing team, please go to ScalingCulture.Org.

Lastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues. We’ll be back soon with another incredible guest!
47 min
September 06, 2023Culture Transformation With 300,000+ People and 175 Years Legacy - Episode 95 with Judith Wiese (Siemens)
Our guest is Judith Wiese - Chief People and Sustainability Officer at Siemens.

Judith has more than two decades of international experience in various HR fields. In her current role at Siemens, Judith focuses on driving an inclusive and empowering culture that paves the way for continuous transformation and accelerating Siemens’ sustainability ambition to help solve the world’s biggest challenges. Previously, she was Chief Human Resources Officer at DSM and Head of People & Organization at Mars.

In this episode of Scaling Culture, Ron and Judith discuss:
Judith's career journey and how she joined Siemens Chief People and Sustainability Officer at the same time when there was CEO change.
Siemens culture transformation with 300,000+ people in more than 200 countries and 175 years legacy.
Siemens 4 priorities, 8 leader traits and their way to making things measurable.
Sustainability, importance of language and how to foster strong culture and maintain diversity at scale.
For more information about Judith, please follow her on LinkedIn.

To learn more about our books or our Scaling Culture Masterclass on how to build and sustain a resilient, high-performing team, please go to ScalingCulture.Org.

Lastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues. We’ll be back soon with another incredible guest!
54 min
April 13, 2023Bolt: Conscious Culture - Episode 94
Our guest is Adam McBain - Vice President of People at Bolt.

Adam’s career in people and culture spans 17 years and began initially in talent acquisition at Nokia. At Nokia, Adam discovered his true passion for human resources. He has held multiple roles throughout his career, from talent acquisition to people leadership. Adam enjoys mid to late-stage startups and prides himself on helping companies scale by leveraging culture and engagement to drive results.

In his role as Vice President of People, he is leading Bolt’s People Operations, Business Partnership, Employee Experience and Communication, Talent Acquisition, and Total Compensation teams.

Bolt is on a mission to democratize commerce. Bolt strengthens retailers’ relationships with their customers by unlocking secure, logged-in, lightning-fast checkouts.

In this episode of Scaling Culture, Ron and Adam discuss:
Some of the best Bolt’s people and culture strategies: 4-day work week and conscious pay
Conscious culture website, playbook and operating values
Engagement surveys and people team internal roadmap for assessing culture

For more information about Adam, please follow him on LinkedIn. To learn more about Bolt’s Conscious Culture: Culture Playbook, please go to https://conscious.org/

To learn more about our books or our Scaling Culture Masterclass on how to build and sustain a resilient, high-performing team, please go to ScalingCulture.Org.

Lastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues. We’ll be back soon with another incredible guest!
48 min
March 29, 2023Limbach: The Importance of Culture, How to Get Buy-in and Change Management - Episode 93
Our guest is Melissa DiMuro - Chief People & Culture Officer at Limbach, a public company of 1,700+ team members delivering engineering, construction and services solutions to owners and partners across the United States.

Since joining the Company in January 2021, Melissa has designed a ‘First Choice Employer’ strategy to increase stability in a diminishing labor market, resulting in a 27% less attrition for them YoY.

Previously, Melissa spent 15 years in global leadership roles in GE Aviation. Recognized by the CEO of GE Aviation for ‘Culture of Innovation Leadership’, she earned a reputation of scaling businesses and talent, scaling one engineering organization by nearly 5X to support record new product intros and promoting a record number of new executives.

Melissa is a passionate advocate for diversity and has led the strategy for each organization she has been a part of, as well as serving as a leader of the GE Women’s Network.

In this episode of Scaling Culture, Ron and Melissa discuss:
Limbach's 120-year legacy: experience of going from a family company to private to public and what things changed and stayed the same?
How to get through to people who resist or won't buy into culture?
Change management tactics and the big mistake many leaders make.

For more information about Melissa, please follow her on LinkedIn.

To learn more about our books or Scaling Culture 6hrs Masterclass Series, please go to ScalingCulture.Org.

Lastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues. We’ll be back soon with another incredible guest!
48 min
March 01, 2023Dr. Yuvay Ferguson: Gen Z in the Workplace and How to Lead Them - Episode 92
Our guest is Dr. Yuvay Ferguson - an Associate Professor of Marketing at Howard University’s School of Business.

With almost 20 years of professional and academic experience, Yuvay is a lifelong lover of education and a fierce champion for inclusivity in all endeavors that impact the professional growth of future business leaders (Gen Zs).

Her research interests focus on representation of Blacks, Millennials and Gen Z in advertising and their consumer behavior in the marketplace. And her consulting interests focus on partnering companies with universities to drive experiential learning in the classroom and build pathways for diverse candidates to have access to amazing career opportunities.

In this episode of Scaling Culture, Ron and Yuvay discuss:
Attributes of the Gen Z generation and what differentiates them from Millenials and Gen X
What does Gen Z look for in the workplace and where is the line in the sand for things they can’t stand?
How best to communicate feedback, resolve conflicts, motivate and connect with Gen Z?
Strategies to attract and lead Gen Z to become the best versions of themselves?

For more information about Dr. Yuvay Ferguson, please follow her on LinkedIn.

To learn more about our books or Scaling Culture 6hrs Masterclass Series, please go to ScalingCulture.Org.

Lastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues. We’ll be back soon with another incredible guest!
52 min

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Join Ron Lovett (who is obsessed with culture) as he speaks with thought leaders who share their experiences with building incredible high performing cultures.

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Scaling Culture

Scaling Culture episodes

About Scaling Culture