Scaling Culture

Scaling Culture

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Scaling Culture episodes

  • Amazon: Leadership Principles, Innovation & Data Science - Episode 91

    *This episode was sponsored by Empyrean, a top-tier HR technology company that empowers organizations to build a better culture by connecting employees to meaningful, life-enriching benefits. To take Empyrean's Benefits Maturity Assessment, please click here.


    Our guest is Carlos Adame - a Senior Global HR Leader at Amazon. In his role, Carlos is responsible for all strategic people planning and execution globally to optimize finance and Amazon performance.

    Prior to Amazon, he held HR executive roles at Providence and other well-known organizations such as UPS, PacifiCare, United Healthcare, and AltaMed.

    Also, Carlos is an associate professor teaching graduate-level Human Resources courses at USC Bovard College.

    In this episode of Scaling Culture, Ron and Carlos discuss:

    • Carlos’ personal journey from Providence to Amazon
  • Some ways Amazon uses data science to get closer to the customer and to their staff
  • A new exciting initiative of Amazon’s with far reaching impact to rural communities
  • Speed, innovation and systems to allow people to prioritise the most important thing 

    • For more information about Carlos and his work, please follow him on LinkedIn.


    To learn more about our books or Scaling Culture 6hrs Masterclass Series, please go to ScalingCulture.Org.

    To learn more about a sponsor of this episode, Empyrean, please go to GoEmpyrean.Com, and to take Empyrean's Benefits Maturity Assessment, please click here.

    Lastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues. We’ll be back soon with another incredible guest!

    38 min
  • GroupM: How to Ensure a Company Is Aligned With Your Personal Values & Empathetic Leadership - Episode 90

    *This episode was sponsored by Empyrean, a top-tier HR technology company that empowers organizations to build a better culture by connecting employees to meaningful, life-enriching benefits. To take Empyrean's Benefits Maturity Assessment, please click here.

    Our guest is Serena Anthony - Chief People Officer at GroupM North America.


    Serena is an expert Human Resources Management professional with over 20 years of experience working across complex ecosystems and demonstrating her true capabilities as an innovative thinker and change-maker in the field.

    In her role at GroupM, Serena designs and implements programs and support for their workforce across North America. Under her leadership, the people operation at GroupM challenges the conventional role of ‘Human Resources’ to more holistically reflect an operation focussed on the needs and wellbeing of its people and implementing new approaches and initiatives to tackle diversity, inclusion and talent equity across the board.

    In this episode of Scaling Culture, Serena and Chester discuss:

    • Serena's career in HR and her biggest learnings from CBC having a front-row seat when the company was going through the Jian Ghomeshi scandal

  • Creative strategies on how to effectively work with unions and build trust and relationships

  • Empathetic leadership and how to deal with mass layoffs

  • How to ensure a company is aligned with your personal values and is likely to be a place you’ll be proud to call home? 


    • For more information about Serena, please follow her on LinkedIn.

    To learn more about our books or Scaling Culture 6hrs Masterclass Series, please go to ScalingCulture.Org.

    To learn more about a sponsor of this episode, Empyrean, please go to GoEmpyrean.Com, and to take Empyrean's Benefits Maturity Assessment, please click here.

    Lastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues. We’ll be back soon with another incredible guest!

    1 hr
  • Amazon: Onboarding, Data Science, Leadership Principles & Communication Best Practices During Though Times - Episode 90
    *This episode was sponsored by Empyrean, a top-tier HR technology company that empowers organizations to build a better culture by connecting employees to meaningful, life-enriching benefits. To take Empyrean's Benefits Maturity Assessment, please click here.
    Our guest is Carlos Adame - a Senior Global HR Leader at Amazon. In his role, Carlos is responsible for all strategic people planning and execution globally to optimize finance and Amazon performance.Prior to Amazon, he held HR executive roles at Providence and other well-known organizations such as UPS, PacifiCare, United Healthcare, and AltaMed. Also, Carlos is an associate professor teaching graduate-level Human Resources courses at USC Bovard College.
    In this episode of Scaling Culture, Ron and Carlos discuss:
    Carlos’ personal journey from Providence to Amazon
    Some ways Amazon uses data science to get closer to the customer and to their staff
    A new exciting initiative of Amazon’s with far reaching impact to rural communities
    Speed, innovation and systems to allow people to prioritise the most important thing 
    Leadership communication best practices when navigating through tough times 
    For more information about Carlos and his work, please follow him on LinkedIn.To learn more about our books or Scaling Culture 6hrs Masterclass Series, please go to ScalingCulture.Org.To learn more about a sponsor of this episode, Empyrean, please go to GoEmpyrean.Com, and to take Empyrean's Benefits Maturity Assessment, please click here.Lastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues. We’ll be back soon with another incredible guest!
    49 min
  • Chester Elton: How to Lead With Gratitude and Support Your Employees Mental Health - Episode 89

    *This episode was sponsored by Empyrean, a top-tier HR technology company that empowers organizations to build a better culture by connecting employees to meaningful, life-enriching benefits. To take Empyrean's Benefits Maturity Assessment, please click here.

    Our guest is Chester Elton, a #1 New York Times Bestselling Business Author, and an Organizational Culture, Employee Engagement, and Leadership Expert. He has been called the “Apostle of Appreciation” by Canada’s Globe and Mail, “creative and refreshing‚” by the New York Times, and a “must read for modern managers” by CNN.


    Chester is co-author of the multiple award-winning bestselling leadership books including All In, The Carrot Principle, Leading with Gratitude and Anxiety at Work. His books have been translated in 30 languages and have sold 1.6 million copies worldwide. Chester is often quoted in publications such as the Wall Street Journal, Washington Post, Fast Company and the New York Times. He has appeared on NBC’s Today, CNN, ABC, MSNBC, National Public Radio and CBS’s 60 Minutes.

    Also, Chester is the co-founder of The Culture Works and a board member of Camp Corral, a non-profit for the children of wounded and fallen military heroes. He serves as a leadership consultant and coach to firms such as American Express, The World Bank, Zoox, Momofuku, and the New Jersey Devils of the NHL.

    In this episode of Scaling Culture, Ron and Chester discuss:

    • What’s driving Chester to write books?
  • Random act of kindness and the ripple effect
  • Anxiety at work and strategies how leader can spot it, normalize it and make it safe to talk about it
  • Gratitude stones, humility, empathy, vulnerability, mental health and how to lead with gratitude

    • For more information about Chester and his books and work, please follow him on LinkedIn or go to ChesterElton.com.


    To learn more about our books or Scaling Culture 6hrs Masterclass Series, please go to ScalingCulture.Org.

    And to learn more about a sponsor of this episode, Empyrean, please go to GoEmpyrean.Com, and to take Empyrean's Benefits Maturity Assessment, please click here.

    Lastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues. We’ll be back soon with another incredible guest!

    1 hr
  • Kyndryl: Culture Transformation, 3Fs Concept, Empowerment & Inclusivity - Episode 88

    *This episode was sponsored by Empyrean, a top-tier HR technology company that empowers organizations to build a better culture by connecting employees to meaningful, life-enriching benefits. To take Empyrean's Benefits Maturity Assessment, please click here.


    Our guest is Maryjo Charbonnier - Chief HR Officer at Kyndryl, an IBM spin-off that is one of the largest startups in corporate history. In her role, Maryjo is responsible for the design and implementation of all human resources strategies, policies, and processes.

    Kyndryl is a talent-centric company and Maryjo is proud to be at the helm of their global effort to become the employer of choice in the more than 60 countries where they operate – supporting people to advance their skills and careers as they deliver for their customers. With more than 90,000 experts globally, Kyndryls are restless to power the future and operate as a startup -- flat, fast, and focused.

    Prior to joining Kyndryl, Maryjo was also an HR executive in a variety of leadership roles at Wolters Kluwer, Broadridge Financial Solutions, and PepsiCo.


    In this episode of Scaling Culture, Ron and Maryjo discuss:

    • Kyndryl's culture change and transformation process and journey after separating from IBM

  • How for the 1st time in history Kyndryl gathered all their 800 top leaders together to talk about culture and empathetic leadership

  • How Kyndryl created leadership behaviors and reworked the language, messaging, surveys, rewards, celebrations, and symbols around those 

  • How to drive empowerment and inclusivity
  • Kyndryl 3Fs concept (flat, fast, focused)

    • For more information about Maryjo, please follow her on LinkedIn.


    To learn more about our books or Scaling Culture 6hrs Masterclass Series, please go to ScalingCulture.Org.

    And to learn more about a sponsor of this episode, Empyrean, please go to GoEmpyrean.Com and to take Empyrean's Benefits Maturity Assessment, please click here.

    Lastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues. We’ll be back soon with another incredible guest!

    47 min
  • VIDA: Our Own Best Practices to Build a High-Performing Culture - Episode 87

    Our guest today is Andrew Dart - Navigator and People Leader at VIDA and an all-around delightful human and a stand-up guy who we all love.


    Prior to joining VIDA, Andrew spent 10+ years leading people in Tourism Industry and successfully built high-performing workplace cultures through a few acquisitions.

    VIDA is one of our companies owned by Scaling Culture host Ron. VIDA is on a mission to revolutionize affordable communities, providing safe, secure, affordable rental suites for residents to call home.

    This is a special episode as we’ll be diving into our own culture and we’ll uncover some of the best people-and-culture practices we use internally. In this episode, we take a look in the mirror at our own culture and share some of our top tips.

    In this episode of Scaling Culture, Ron and Andrew discuss:
     

    • Culture-driven interview and recruitment process
  • How to drive autonomy and flexibility in hybrid workplace environments
  • The most effective communication systems at VIDA
  • Best practices on how to keep your core values alive

    • For more information about Andrew, please follow him on LinkedIn.

     
    To learn more about our books or Scaling Culture 6hrs Masterclass Series, please go to ScalingCulture.Org.

    If you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues.

    We’ll be back soon with another incredible guest!

    59 min
  • Uber: Listening to Employees, Collaborating in Hybrid Workplaces and Meeting Hygiene - Episode 86

    *This episode was sponsored by WilsonHCG, a strategic, global recruitment partner focused on bringing out the best in what your workplace culture has to offer.

    Our guest is RJ Milnor - Global Head of People Analytics at Uber.


    RJ and his team accelerate business impact by providing the data-driven insights, research and products that ignite opportunity, improve productivity and increase wellbeing. RJ’s responsibilities include people analytics and research for Uber’s global businesses and People functions, people data infrastructure, and people data privacy & security policies.

    RJ brings 20 years of global experience improving organizational performance through evidence-based talent strategies. Prior to joining Uber, RJ led the people analytics teams at McKesson and Chevron.

    Also, RJ received the Bersin by Deloitte What Works Award for Transforming HR and the Human Resource Executive Top HR Product of the Year. His work has appeared in Harvard Business Review, The Wall Street Journal, and numerous other books, articles and podcasts.

    In this episode of Scaling Culture, Ron and RJ discuss:

    • How do we continuously listen to the employees (more often and more timely and without being intrusive)?
  • How to collaborate effectively in hybrid workplaces
  • Meeting hygiene: what are some rules for getting the most out of your meetings including how to treat one-way updates in meetings?  


    • For more information about RJ Milnor, please follow him on LinkedIn.

    To learn more about our books or Scaling Culture 6hrs Masterclass Series, please go to ScalingCulture.Org.

    To learn more about a sponsor of this episode, WilsonHCG, please go to WilsonHCG.com.

    Lastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues. We’ll be back soon with another incredible guest!

    1 hr
  • Kraft Heinz: Quiet Quitting, Autonomy vs. Flexibility, & Hybrid Workplace Strategies with Monica Novomisle - Episode 85

    *This episode was sponsored by WilsonHCG, a strategic, global recruitment partner focused on bringing out the best in what your workplace culture has to offer.


    Our guest is Monica Novomisle - Chief People Officer at Kraft Heinz North America.

    Monica is known for building high-performing teams that deliver profitable business results.

    In her 20+ years of experience in the people space, she worked with leadership teams at Kraft Heinz, Diageo, and Tory Burch, to achieve total business and culture transformations, focusing on changes in performance culture, coaching culture, employee experience, and corporate integrity and compliance.

    She also has focused her career on evolving HR teams away from executional and administrative work and into business partnering and people experience strategies.

    In this episode of Scaling Culture, Ron and Monica discuss:

    • Confusion happening between flexibility and autonomy  

  • Starting a meeting with “What are you hoping for today” to determine whether to be a coach, mentor or sponsor for the team member 

  • Remote/hybrid work how Kraft Heinz shifted back to the office and how they are planning to better serve Gen Z as Baby Boomers retire  


    • For more information about Monica Novomisle, please follow her on LinkedIn.

    To learn more about our books or Scaling Culture 6hrs Masterclass Series, please go to ScalingCulture.Org.

    To learn more about a sponsor of this episode, WilsonHCG, please go to WilsonHCG.com.

    Lastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues. We’ll be back soon with another incredible guest!

    46 min
  • Tyson Foods: Employee Experience & Engagement with Johanna Soderstrom - Episode 84

    Our guest is Johanna Soderstrom - Chief People Officer at Tyson Foods.


    As a member of the Tyson Foods’ enterprise leadership team, Johanna brings over two decades of experience in global people solutions, employee engagement, and talent development.

    Before that, she served as Chief HR Officer at The Dow Chemical Company and oversaw the company’s cultural and organizational transformation through the DowDuPont merger and spin-off.

    Johanna is also a member of the board of Neste.

    In this episode of Scaling Culture, Ron and Johanna discuss:

    • How does Tyson make core values come to life across 139,000 staff worldwide? 
  • What tactics helped Tyson achieve 78% completion on their employee engagement survey?
    • What mindset shift / aha moment transformed Johanna’s approach to employee experience?

    For more information about Johanna Soderstrom, please follow her on LinkedIn.


    To learn more about our books or the Scaling Culture Masterclass online, please go to ScalingCulture.Org.

    Lastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues. We’ll be back soon with another incredible guest!

    51 min
  • NASCAR: Growth Mindset, Power of “YET” and Emotional intelligence with John Ferguson - Episode 83

    Our guest is John Ferguson, Chief HR Officer at NASCAR.


    John oversees NASCAR Human Resources and provides strategic leadership around talent acquisition, employee engagement, and culture development to support and engage employees across more than 20 office and racetrack locations in the U.S.

    For nearly a decade, John served in HR roles at Monumental Sports & Entertainment (MSE) in Washington, D.C.. He also serves on the Alumni Board of Directors for Furman University, UNCF Orlando Leadership Council, and Durham Success Summit Advisory Council.

    In 2022, John was named to the Daytona Beach News-Journal’s annual ’40 Under Forty’ list and Savoy Magazine’s Most Influential Black Executives in Corporate America.

    In this episode of Scaling Culture, Ron and John discuss:

    • Emotional intelligence in hybrid environments and key strategies for all leaders to use
  • How to scale knowledge across the organization to new and existing employees 
  • Power of YET and growth mindset
  • Quiet quitting and how to provide psychological safety in the work environment
  • Best practices and strategies for people starting a new leadership position where everything is new and you have none of that organizational knowledge built up.

    • For more information about John Ferguson, please follow him on LinkedIn.


    To learn more about our books or the Scaling Culture Masterclass online, please go to ScalingCulture.Org.

    Lastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues. We’ll be back soon with another incredible guest!

    57 min

About Scaling Culture

From the publisher's feed

Join Ron Lovett (who is obsessed with culture) as he speaks with thought leaders who share their experiences with building incredible high performing cultures.