Scaling UP! H2O

In this week's special episode on the day before a spooky holiday, I only felt it would be appropriate to celebrate Halloween! Did you know that there are legends of haunted boiler rooms throughout the country? A lot of boiler rooms feel a little spooky. I know you probably have your own story about a haunted boiler room. If an operator is there long enough, the operator is bound by some operator code to come up with a guest story about the boiler room. Or they take his operator card away. In today's episode, I am reading a Halloween-time favorite, The Raven by Edgar Allen Poe, to get us in the spirit. Enjoy!

Timestamps:

Famous haunted boiler rooms [2:15]

The Raven by Edgar Allen Poe [4:50]

Why we read The Raven today [14:55]

Upcoming Virtual Hang [17:40]

Links:

Register for the After Hours Hang Here

Rising Tide Mastermind

When I recorded this interview some months back, I didn't realize how important this topic would become. For so many of us, our lives have moved to the digital space due to the pandemic. We are online now more than ever! Our kids are learning online, our meetings and even our conferences have moved to virtual spaces. We must know how to navigate this new world safely.

Our guest on today's episode is Keyaan Williams. Keyaan is the director of Cyber Leadership and Security Solutions, LLC. He helps customers solve their people, processes, and strategy problems related to enterprise risk management and cybersecurity.

In today's episode, we talk all about cyber attack prevention. I hope you will put some of these practices into place both personally and at work to set yourself up for success when it comes to cybersecurity.

Timestamps:

Introducing Keyaan Williams [11:57]

Similarities between Keyaan's early career in the military and his work in cybersecurity [14:37]

Why should we care about cybersecurity? [16:10]

What kind of procedures should we have in place [22:13]

What are phishing emails, and how can we protect ourselves against them? [27:22]

Ransomware attacks and how to prevent them [32:45]

The importance of backups [38:43]

How to approach a business impact analysis [42:15]

What should we be doing as water treaters to protect our customers and ourselves? [44:52]

Keyaan's advice for home cybersecurity [47:38]

Keyaan's number one piece of advice [52:07]

Quotes:

"Cyber security is for everyone." - Keyaan Williams

"Good practices and behavior will help decrease your risk drastically." - Keyaan Williams

Connect with Keyaan Williams:

LinkedIn: in/keyaan

Website: class-llc.com

Links Mentioned:

Rising Tide Mastermind

NIST Cybersecurity Framework

Have you ever felt like you had the best made plans but you did not achieve your goal? Or your team did not achieve the goal? Well... you are not alone. If only we could apply some disciplines that allow us to see potential pitfalls and help get everyone on the team engaged to achieving the goal.

Today, Chris McChesney from the Franklin Covey Organization is joining us on Scaling UP! H2O. He is the author of #1 Wall Street Journal Bestseller, The 4 Disciplines of Execution. The 4 Disciplines of Execution is a set of practices that have been tested and refined by hundreds of organizations and thousands of teams over many years. When a company or an individual adheres to these disciplines, they achieve superb results, regardless of the goal. I am so excited for you to learn from Chris McChesney on today's episode and apply his teachings to your goals!

Timestamps:

Introducing Chris McChesney [05:45]

Chris' background [07:28]

Who should be reading The 4 Disciplines of Execution? [10:00]

Four principles behind the disciplines [12:15]

Focus on the wildly important [22:51]

Act on lead measures [28:00]

Keep a compelling scoreboard [31:40]

Create a cadence of accountability [39:00]

What is the most common stumbling point with The 4 Disciplines of Execution? [43:33]

What can we look forward to in the new edition of the 4 Disciplines of Execution? [51:12]

Quotes:

"What are the fewest battles necessary to win the war?"

"Don't be afraid to put disproportionate amounts of energy against very tactical wins."

"Keep the focus small."

Connect with Chris McChesney:

LinkedIn: in/mcchesney4dx

Links Mentioned:

Rising Tide Mastermind

Scaling Up! H2O Shop

Chris' LinkedIn Profile

Books Mentioned:

The 4 Disciplines of Execution by Sean Covey, Chris McChesney, & Jim Huling

The Seven Habits of Highly Effective People by Stephen R. Covey

We are wrapping up our special series for Industrial Water Week. Today's episode is all about careers! Which means we are celebrating YOU – the fine people within the noble Industrial Water Treatment profession. Thank you to each of you that sent in clips of your kids telling us what you do. If anything, we've learned that what we do isn't the easiest to explain.

Join me as we celebrate: Water Management Specialists, Technical Support Engineers, Application Engineers, Business Development Managers, Accountants, Supply Chain Managers, Management, Administrators, Marketing Specialists, Accounts Receivable, Accounts Payable, Human Resources, and many more!

Don't forget to use the hashtag #IWW20 and post a picture of your water cake! We would also love to hear how you got into the water treatment industry.

Be sure to check out our new Scaling Up! H2O shop to see our new water treatment merchandise.

Timestamp:

Water treatment careers [01:55]

The importance of mentorship in the water treatment industry [03:45]

Industrial Water Treatment Jeopardy [04:37]

Doctor H2O [06:55]

Scaling Up! H2O Shop [17:35]

Our kid's explanations of what we do as water treaters [18:20]

Closing Industrial Water Week 2020 [20:30]

Links Mentioned:

Water Cake Recipe

Scaling Up! H2O Shop

Hello, and welcome back to our special series for Industrial Water Week. Today's episode is all about wastewater! Test your water treatment knowledge with Industrial Water Treatment Jeopardy and find out what Detective H2O has been up to since we last talked.

In regards to wastewater we will discuss filtration, coagulants, flocculants, microbiological treatment, filter presses, oxidation, gray water, recycling, equalization basins, dissolved air filtration, induced air filtration, settling tanks, mixing tanks, water analysis, recycling, reuse, polymers, and much more! Thank you so much for joining us as we celebrate the best week of the year!

Don't forget to use the hashtag #IWW20 and post a picture or video to celebrate Industrial Water Week.

Be sure to check out our new Scaling Up! H2O shop to see our new water treatment merchandise.

Timestamps:

Kevin Cope on wastewater treatment [03:05]

Scaling Up! H2O Shop [07:45]

Industrial Water Treatment Jeopardy [08:26]

Detective H2O [10:09]

Challenge to use #IWW20 [18:50]

Links Mentioned:

Industrial Water Week

078 The One with The Waste Water Guy (Part 1)

079 The One with The Waste Water Guy (Part 2)

Scaling Up! H2O Shop

Water Cake Recipe

Hello, and welcome back to our special series for Industrial Water Week. Today's episode is all about cooling! We will celebrate everything cooling in today's episode! From Trace's favorite cooling tower stories to finding out what Detective H2O is up to next, this episode has something for everyone!

• open-recirculating cooling towers
• evaporative condensers
• chillers
• closed loops
• cooling chemistry
• cycles of concentration
• energy efficiency
• water efficiency
• microbiological control
• biocide
• corrosion minimization
• scale/deposit minimization
• safety
• water analysis
• blowdown control
• calculations

Don't forget to use the hashtag #IWW20 to share with the Nation! what you are doing to you celebrate this week!

Have you seen our new merch? Visit the new Scaling Up! H2O shop to see our new water treater products!

Timestamps:

Industrial Water Treatment Jeopardy [02:50]

Detective H2O [04:43]

One of Trace's favorite cooling tower stories [14:30]

Brett Alexander's episodes on cooling towers [20:10]

Links Mentioned:

Industrial Water Week

Scaling Up! Shop

137 The One That's All About Cooling Towers, Part 1

138 The One That's All About Cooling Towers – Part 2

We are continuing our special series of episodes for Industrial Water Week and today's episode is all about boilers! Boiler Tuesday is about celebrating:

• boiler chemistry
• cycles of concentration
• energy efficiency
• water efficiency, safety
• boiler water analysis
• blowdown control
• calculations
• corrosion minimization
• scale/deposit minimization
• water analysis
• Much more!

If these topics excite you, you do not want to miss today's episode! Detective H2O will make an appearance. It's the perfect way to celebrate Industrial Water Week. Use the hashtag #IWW20 and let everyone know how you celebrate the most important week of the year. Gather the family and give our water cake recipe a try to celebrate #BoilerTuesday. (Can we link the water cake recipe here - I uploaded a PDF to the file)

Be sure to check out our new Scaling Up! H2O shop to see our new water treatment merchandise!

Timestamps:

Water cake recipe [02:00]

Introduction to boilers [03:02]

Industrial Water Treatment Jeopardy [03:45]

Difference between steam boiler and hot loop boiler [06:20]

Detective H2O [07:06]

Trace's boiler story [13:50]

Links Mentioned:

Industrial Water Week

Scaling Up! Shop

Today we are kicking off Industrial Water Week, and I couldn't be more excited! This week is truly one of the best weeks of the year. We have created a week of episodes to help you celebrate this wonderful holiday! James McDonald, Mr. Industrial Water Week himself, will be sharing with us each day. You do not want to miss hearing what Detective H2O has been up to.

Today is what we are calling Pretreatment Monday. In this episode, we will celebrate water softeners, reverse osmosis, demineralizers, dealkalizers, filters, ultrafiltration, nanofiltration, cold lime softeners, hot lime softeners, clarifiers, deaerators, electrodeionization, water chemistries, water analysis, and much more!

Don't forget to use the hashtag #IWW20 and try the water cake recipe today!

Be sure to check out our new Scaling Up! H2O shop to see our new water treatment merchandise.

Timestamps:

James McDonald welcomes us to Industrial Water Week [03:27]

Industrial Water Treatment Jeopardy [05:20]

Importance of pretreatment [07:05]

Detective H2O [08:55]

Water Cake recipe [19:42]

Links Mentioned:

Industrial Water Week

097 The One About Filtration on Cooling Towers

Scaling Up! Shop

Water Cake Recipe

Happy Association of Water Technologies 2020 Convention week! If it weren't for COVID19, we would all be together right now. However, through the magic of technology, we are virtually together. Proving once again, we can get through COVID19. We can get through anything! We are Water Treaters!

Every year the Association of Water Technologies bestows an award called The Ray Baum Memorial Water Technologist of the Year Award. The Association of Water Technologies describes this award as follows:

The Ray Baum Memorial Water Technologist of the Year Award, recognizing "outstanding entrepreneurial spirit and contributions to the field of water treatment," will be awarded at the Annual Reception and Awards Dinner held during the Annual Convention.

The award is named after Ray Baum, one of AWT's founders. Baum viewed the association as a nurturing support network for small and medium-sized companies, to provide knowledge and activities to allow these companies to grow and compete in the worldwide marketplace. He was committed to the industry whose growth he helped build throughout his career. The recipient should exemplify these characteristics.

I am humbled to be the recipient of this award for 2020. Something to celebrate in a year that hasn't had a lot of celebration! Thank you to all who nominated me, and thank you to the AWT board for selecting me as this year's recipient. I look at this award as a symbol of the effect the Scaling UP! Nation! has had on so many, including me. Thank you for being part of The Nation! and being part of something that can elevate the entire water treatment industry.

This award is given every year. Who do you think will be next? Will it be someone you know? A guest of this show? Or will it be you? I urge you to look for the qualities that this award celebrates in all water treaters, including yourself. If you would like to nominate someone, please click here.

Please enjoy this special episode.

Timestamps:

The Ray Baum Memorial Water Technologist of the Year Award [01:50]

The importance of mentors [07:05]

The acceptance speech [07:45]

Winner's history in water treatment [08:20]

Scaling Up! H2O Podcast [10:00]

Rising Tide Mastermind [11:09]

Navigating the Pandemic while Innovating for the Future [20:15]

Links Mentioned:

AWT Interactive Annual Convention and Exposition

Ray Baum Memorial Water Technologist of the Year Award

154 The One With AWT President, Tom Brandvold, CWT

Rising Tide Mastermind

Industrial Water Week

Our test kits are our greatest tool. But what happens when the tests we rely on don't do what they are supposed to do? Yes, your tests know how to lie! They also know how to have a bit of fun and not react the way you are expecting. Adds a bit more fun to our job, doesn't it?

Well, the fact is our test will always react within the confines of chemistry, even if we don't understand the chemistry. The only way to truly understand your tests is to understand the chemistry that allows them to work. And there again, another thing to learn in water treatment. This is why I always say that you should learn something every day in the water treatment industry!

Today, we are going to talk about understanding our tests better. I have chosen questions from the Scaling UP! mailbag about tests. What happens when our pinks don't turn pink, and our blues don't turn blue? That's what we are talking about today.

Timestamps:

Knowing the basics of your tests [8:10]

Importance of clean test kits [10:00]

Importance of measuring accurately [10:40]

Chloride test [11:32]

Alkalinity test [22:00]

Nitrite test [27:47]

Alkalinity relationships [28:42]

Free Chlorine test [32:01]

Sulfite test [36:45]

Phosphate test [40:00]

Quotes:

"As a professional water treater, you need to know the procedures of your tests."

"It's better to be consistently wrong than to be all over the map."

Links Mentioned:

Rising Tide Mastermind

AWT Annual Convention and Exposition

Scaling Up! H2O After Hours Hang

Industrial Water Week

116 Pinks and Blues: System Volume

046 The One About Phosphate Testing

Hach Water Analysis Handbook

Submit a show idea

1 Chloride SN Hach

10 Organic PO4 heat (total)

11 UV Digestion PO4

2. Chloride M Hach

3 Tritation Manipulation

4 Alkalinity Hach

5 Chlorine FAS-DPD_APS

5.5 Total Chlorine Hach

6 Free DPD Hach

7 Sulfite Hach

8 Ortho PO4 Phosper3

9 Ortho PO4 moly

Chloride APS

Hardness Hach