On this episode, Sean Spector, Chief Executive Officer and Founder of Dropoff, Inc., shares key leadership takeaways from his startups. Sean uses technology to optimize same-day delivery services. His #B2B business model caters to the healthcare, manufacturing and retail sectors. 

Sean thinks that technology is a key differentiator, even in traditional companies like logistics and delivery. Even if the sector is highly dependent on the human factor, a lot of pain points can be solved by technology. #Businessleaders need to map out and anticipate failure points and leverage technology to solve for these instances.

After founding a B2C company, Sean considers that B2B is much more complex but the returns are much better. You need to be extremely reliable and agile to cater to your customers’ needs. You need to be proactive in communicating and managing expectations. From a sales standpoint, your sales #leadership will need to be very consultative and strategic to enable growth. 

Business leaders looking to scale and grow their startups will find Sean’s outlook on client success and reliability very helpful.

• LinkedIn - https://www.linkedin.com/in/seanspector/
• Twitter - https://twitter.com/seanspectors

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