In this episode of Scam Detectors, we explore the evolving world of online shopping scams, which are especially prominent during peak shopping periods like Black Friday.

We hear from Patricia, who shares her story with a fake logistics company, a fraudulent contract and how she overcame the persistent threats to pay the scammers. Graham Cluley, a cyber security expert, talks about the sophisticated tactics hackers are using to exploit customers through popular travel sites. And Dave Laramy, Head of Group Fraud and Tax Evasion at Danske Bank, shares how banks are using AI and machine learning to protect customers.

Listen to the full episode and find out how you can keep yourself safe online this holiday season.

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This podcast is for informational purposes only and does not constitute legal or financial advice. Views expressed by guests are their own and do not necessarily reflect those of Visa or Featurespace.

References:

1. Visa’s Scam Disruption Service identified $1 billion in fraud, Visa data 2024-2025
2. Research conducted by independent research agency Opinium - research of 2000 UK adults (weighted to be nationally representative) and 500 Senior decision makers in banks and financial institutions in the UK between 22nd August – 5th September.

In this episode, we dive into the growing threat of crypto scams, with Jane drawing on her own experience of being impersonated in AI-generated fake news articles. We hear from Karen, who was lured into investing thousands, while undercover scam hunter Jim Browning exposes a “recovery scam” in real time. Investigative journalist Jamie Bartlett discusses the infamous OneCoin fraud and the psychology behind get-rich-quick schemes.

To kick off Season 2, we have a very special LIVE episode of Scam Detectors, recorded at the Featurespace Customer Forum 2025.

Host Jane Wakefield was joined by Steve Goddard, Becky Holmes and Suzanne Lynch for an insightful and energetic conversation on what keeps them up at night, the difference between scams and fraud and how we can better equip ourselves in the fight against the fraudsters.

The season finale of Scam Detectors plunges into the world of Deepfakes. That familiar voice at the start? It wasn't host Jane Wakefield – it was a deepfake!

In this episode, the real Jane Wakefield explores how voice clones, capable of deceiving even close family, and deepfake videos placing everyday people into fabricated scenarios, are evolving at lightning speed.

Have you ever stopped to truly question the authenticity of a voice or video you've encountered online? We explore the growing problem of deepfakes and how they are being used to impersonate individuals and spread fraudulent schemes.

Just as we've learned to be wary of phishing emails, this episode highlights the critical need to question the authenticity of voices and videos in our increasingly digital world. Offers that seem too good to be true, or unexpected communications from familiar voices, should raise immediate suspicion.

The growing threat of money muling is explored in this episode of Scam Detectors, where criminals build entire "scam cities" to manipulate individuals into laundering stolen funds.

We explore how these scammers use sophisticated tactics, often turning the tables by claiming you are being offered a legitimate opportunity, when in reality, they are setting you up to commit a serious crime.

Learn how scammers recruit mules and get essential tips on spotting this type of fraud.

The growing threat of money muling is explored in this episode of Scam Detectors. Learn how scammers recruit mules and get essential tips on spotting this type of fraud. Hear firsthand testimony and understand why offers of easy money should always raise suspicion.

This episode of Scam Detectors dives into the world of impersonation scams, where criminals pretend to be trusted organisations like banks, police, or government officials to steal money and data.

We explore how these scammers use sophisticated manipulation tactics, often turning the tables by claiming you are the victim of fraud and they are there to help.

Did you know billions of phishing emails are sent daily 🤯?

Scam Detectors dives deep into the world of phishing. Learn how to spot those suspicious emails by looking at the clues and protect yourself from criminals.

In January, Scam Detectors dives deep into the world of phishing. Learn how to spot those suspicious emails by looking at the clues and protect yourself from criminals. Don't miss it!