In episode 13 of Scam Rangers podcast, we chat with Frank McKenna, a fraud and scam fighter with 30 years of experience. We discuss the use of technology in combination with social engineering tactics to execute online scams, including bots, voice imitation, and deep fakes. Frank emphasizes the need for proactive measures to stop fraudulent transactions, and the importance of being passionate about fraud-fighting. The episode offers valuable insights and advice for both fraud fighters and non-fraud fighters, highlighting the importance of staying informed and vigilant to protect ourselves and our finances from scams.

Frank on Fraud: https://frankonfraud.com

ScamRanger: hrrps://scamranger.ai

This podcast is hosted by Ayelet Biger-Levin https://www.linkedin.com/in/ayelet-biger-levin/  who spent the last 15 years building technology to help financial institutions authenticate their customers and identify fraud. She believes that when it comes to scams, the story starts well before the transaction. She has created this podcast to talk about the human side of scams, and to learn from people who have decided to dedicate their lives to speaking up on behalf of scam victims and who take action to solve this problem. Be sure to follow her on LinkedIn and reach out to learn about her additional activities in this space. 

In this episode, we're joined by special guests Didi and Lital, hosts of The Didi & Lital show, to discuss the most defenseless side of fraud - the tens of thousands of individuals falling victim to scams. Lital is the CMO of Hunters and Didi is a CTO at Oort.

W also dive into the differences and similarities between cybersecurity and the fraud industry, the latest fraud trends, and best defense practices. Our guests Didi and Lital share their insights and experiences, and Ayelet provides her expertise as the founder of Scam Rangers.

The Didi and Lital Show: pod.link/1654750986.

Scam Rangers on LinkedIn: https://www.linkedin.com/company/scamrangers/

Scam Ranger the solution: https://scamranger.ai

In this episode we define what social engineering is and how it is used to manipulate scam victims into giving money away to criminals. We talk about what happens in our brain and different concepts such as mirroring, leveraging cognitive biases and the human nature of kindness and helpfulness. We review stories shared by guests from previous episodes such as Erin West, Matt Friedman, Chris Salgado and Seth Ruden, and analyze the specific manipulation that happened in each of those scam stories.

Support groups:

1. Society of Citizens Against Relationship Scams: https://romancescamsnow.com/
2. Scam Survivors: https://scamsurvivors.com/
3. Victim Support: https://www.victimsupport.org.uk/
4. Fraud Aid: https://www.fraudaid.com/
5. Cyber Civil Rights Initiative: https://www.cybercivilrights.org/
6. The National Cyber Security Centre: https://www.ncsc.gov.uk/
7. Consumer Fraud Reporting: https://www.consumerfraudreporting.org/
8. The Cyber Helpline: https://www.thecyberhelpline.com/
9. The Federal Trade Commission: https://www.ftc.gov/
10. AARP Fraud Watch Network is https://www.aarp.org/money/scams-fraud/fraud-watch-network/.

In addition to these resources, the AARP Fraud Watch Network also offers a helpline (1-877-908-3360) staffed by trained volunteers who can provide support and guidance to individuals who have been targeted by scams.

 This podcast is hosted by Ayelet Biger-Levin  who spent the last 15 years building technology to help financial institutions authenticate their customers and identify fraud. She believes that when it comes to scams, the story starts well before the transaction. She has created this podcast to talk about the human side of scams, and to learn from people who have decided to dedicate their lives to speaking up on behalf of scam victims and who take action to solve this problem. Be sure to follow her on LinkedIn and reach out to learn about her additional activities in this space. Organizations which fight scams www.theknoble.com - connecting fraud fighters to combat all fiorms of human crime www.gasa.org - connecting several groups such as regulatory, law enforcement, vendors and others to drive change www.romancescamsnow.com - support victims of romance scams

In this episode I introduce the scam lifecycle - all the steps that a scam victim goes through from the first call or message all the way until monetary recovery is attempted by law enforcement. The reality is that is not the end of scam victims at all. There are long lasting emotional effects that must be addressed as well. I discuss education, regulation, parties who have touch points across the scam lifecycle taking responsibility, reporting and finally - technology.  Most importantly - how all of these aspects are intertwined. Lot's more to do!!!

This podcast is hosted by Ayelet Biger-Levin https://www.linkedin.com/in/ayelet-biger-levin/  who spent the last 15 years building technology to help financial institutions authenticate their customers and identify fraud. She believes that when it comes to scams, the story starts well before the transaction. She has created this podcast to talk about the human side of scams, and to learn from people who have decided to dedicate their lives to speaking up on behalf of scam victims and who take action to solve this problem. Be sure to follow her on LinkedIn and reach out to learn about her additional activities in this space.

Organizations which fight scams

www.theknoble.com - connecting fraud fighters to combat all fiorms of human crime

www.gasa.org - connecting several groups such as regulatory, law enforcement, vendors and others to drive change

www.romancescamsnow.com - support victims of romance scams

In episode 9 of Scam Rangers, our guest Ian Mitchell, a 25-year fraud fighter, shares his journey in the fight against human crime, including scams, child exploitation, and elder abuse. He explains how Knoble and MissionOmega are working towards their mission of preventing fraud and empowering people. We also discuss how scams often intersect with other forms of criminal activity, such as sex and drug trafficking, and what fraud fighters can do to fight back. Finally,  we highlight how fraud prevention can benefit banks by improving customer retention and ROI and emphasize the importance of preventing customers from becoming mules.

If you're interested in supporting Ian and his team in their mission to revolutionize the fight against fraud, we invite you to join them: https://www.theknoble.com/

. This podcast is hosted by Ayelet Biger-Levin  who spent the last 15 years building technology to help financial institutions authenticate their customers and identify fraud. She believes that when it comes to scams, the story starts well before the transaction. She has created this podcast to talk about the human side of scams, and to learn from people who have decided to dedicate their lives to speaking up on behalf of scam victims and who take action to solve this problem. Be sure to follow her on LinkedIn and reach out to learn about her additional activities in this space.

In Episode 8 of Scam Rangers we address scams that abuse large brands to create trust with victims and manipulate them into taking action quickly. Some examples are address confirmation scams, account charge scams and account lockout scams, all designed to drive a quick response and give away personal or financial information to criminals. Abigail Bishop gives concrete advice to online merchants on what they can do to protect their customers, focused on secure communication and collaboration with internal and external stakeholders.

This podcast is hosted by Ayelet Biger-Levin, who spent the last 15 years building technology to help financial institutions authenticate their customers and identify fraud. She believes that when it comes to scams, the story starts well before the transaction. She has created this podcast to talk about the human side of scams, and to learn from people who have decided to dedicate their lives to speaking up on behalf of scam victims and who take action to solve this problem. Be sure to follow her on LinkedIn and reach out to learn about her additional activities in this space.

In Episode 7 of Scam Rangers we explore the manipulation tactics of romance scams, fake job scams and others. Chris Salgado, a private investigator with over 20 years of experience in both cyber and physical investigations, handles a wide range of investigations. He explains the role of a private investigator piece in the puzzle of scam investigation. Chris shares his expertise on how private investigators can play a key role in uncovering and preventing scams and provides insights on how victims can protect themselves. Don't miss this informative episode on solving the complex issue of scams through collaboration and expertise.

This podcast is hosted by Ayelet Biger-Levin, who spent the last 15 years building technology to help financial institutions authenticate their customers and identify fraud. She believes that when it comes to scams, the story starts well before the transaction. She has created this podcast to talk about the human side of scams, and to learn from people who have decided to dedicate their lives to speaking up on behalf of scam victims and who take action to solve this problem. Be sure to follow her on LinkedIn and reach out to learn about her additional activities in this space.

In this episode, Seth Ruden discussed the increasing pressure on financial institutions to protect customers from scams. He emphasized the importance of education and informing customers on what scams should look like, but also noted  that protecting customers is not just a moral responsibility but also makes good business sense by avoiding operational inefficiencies and potential regulatory complaints. He also discussed that payment networks are starting to change rules on liability, and suggested that financial institutions should view scams as a larger threat to the environment and apply more effective controls to detect, resolve, and improve overall hygiene.

This podcast is hosted by Ayelet Biger-Levin, who spent the last 15 years building technology to help financial institutions authenticate their customers and identify fraud. She believes that when it comes to scams, the story starts well before the transaction. She has created this podcast to talk about the human side of scams, and to learn from people who have decided to dedicate their lives to speaking up on behalf of scam victims and who take action to solve this problem. Be sure to follow her on LinkedIn and reach out to learn about her additional activities in this space.

In episode 5 of Scam Rangers, we continue the quest to understand the responsibility, liability and accountability governments and private sector have to protect us against online scams. Ken Palla unpacks the regulatory landscape in the banking and telco industries in a number of countries around the world, and gives us his thoughts about what should be done regardless of current regulatory requirements.

This podcast is hosted by Ayelet Biger-Levin, who spent the last 15 years building technology to help financial institutions authenticate their customers and identify fraud. She believes that when it comes to scams, the story starts well before the transaction. She has created this podcast to talk about the human side of scams, and to learn from people who have decided to dedicate their lives to speaking up on behalf of scam victims and who take action to solve this problem. Be sure to follow her on LinkedIn and reach out to learn about her additional activities in this space.

In episode 4 of the podcast "Scam Rangers," Julie Conroy, the Head of Risk Insights and Advisory at Aita-Novarica group and I talk about online scams and the perspectives of both financial institutions and consumers. We discuss the gap between what banks think they're doing to educate and protect customers from scams, and how it's being received by consumers.

This podcast is hosted by Ayelet Biger-Levin, who spent the last 15 years building technology to help financial institutions authenticate their customers and identify fraud. She beleives that when it comes to scams, the story starts well before the transaction. She has created this podcast to talk about the human side of scams, and to learn from people who have decided to dedicate their lives to speaking up on behalf of scam victims and who take action to solve this problem. Be sure to follow her on LinkedIn and reach out to learn about her additional activities in this space.