Season 5, Episode 5 of Making Business Profitable is here! Join Mike and Dave as they dive deep into today's topic -"Walk a mile in my boots for a great customer experience." How can you improve your customer experience for your customers?A very imporant aspect that will help your business!

Season 5, Episode 5 of Making Business Profitable is here! Join Mike and Dave as they dive deep into today's topic - "Walk a mile in my boots for a great customer experience." How can you improve your customer experience for your customers? A very imporant aspect that will help your business!

Season 5, Episode 5 of Making Business Profitable is here!&nbsp;Join Mike and Dave as they dive deep into today's topic -"Walk a mile in my boots for a great customer experience."&nbsp;How can you improve your customer experience for your customers?A very imporant aspect that will help your business!

Season 5 - Episode 6 - Walk a mile in my boots for a great customer experience

Welcome to Making Business Profitable with EBITDA Growth Systems, the podcast where business owners, leaders, and operators in manufacturing come to sharpen their edge, scale smarter, and build highly profitable companies. Hosted by Mike Watkins and Dave McKeown, co-founders of EBITDA Growth Systems, each episode delivers battle-tested insights, real-world stories, and step-by-step strategies on topics like sales and marketing pitfalls, workforce retention, ERP systems, turnaround culture, onboarding best practices, quality control, strategic planning, and leadership development. Whether tackling common blind spots or diving into cutting-edge tools and operational efficiencies, Mike and Dave equip you with everything you need to solve the right problems, hire and retain the right people, and ultimately, build a business that thrives. Whether you're a CNC machine-shop owner, executive, or operations leader, you'll walk away with practical tools you can implement immediately. From leadership and sales to operations and culture, Making Business Profitable cuts through the noise and brings you the conversations that matter most to your bottom line. Join thousands of listeners who are transforming their manufacturing businesses by tuning in bi-weekly. It's time to make your business not just bigger, but better. 🎧 New episodes Bi-weekly — visit ebitdagrowthsystems.com for tools, coaching, and additional insights. 🔗 Follow us on LinkedIn: Making Business Profitable Podcast https://www.linkedin.com/company/making-business-profitable-podcast

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Welcome to Making Business Profitable with EBITDA Growth Systems, the podcast where business owners, leaders, and operators in manufacturing come to sharpen their edge, scale smarter, and build highly profitable companies. Hosted by Mike Watkins and Dave McKeown, co-founders of EBITDA Growth Systems, each episode delivers battle-tested insights, real-world stories, and step-by-step strategies on topics like sales and marketing pitfalls, workforce retention, ERP systems, turnaround culture, onboarding best practices, quality control, strategic planning, and leadership development. Whether tackling common blind spots or diving into cutting-edge tools and operational efficiencies, Mike and Dave equip you with everything you need to solve the right problems, hire and retain the right people, and ultimately, build a business that thrives. Whether you're a CNC machine-shop owner, executive, or operations leader, you'll walk away with practical tools you can implement immediately. From leadership and sales to operations and culture, Making Business Profitable cuts through the noise and brings you the conversations that matter most to your bottom line. Join thousands of listeners who are transforming their manufacturing businesses by tuning in bi-weekly. It's time to make your business not just bigger, but better. 🎧 New episodes Bi-weekly — visit ebitdagrowthsystems.com for tools, coaching, and additional insights. 🔗 Follow us on LinkedIn: Making Business Profitable Podcast https://www.linkedin.com/company/making-business-profitable-podcast

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Season 5 - Episode 6 - Walk a mile in my boots for a great customer experience

Season 5 - Episode 6 - Walk a mile in my boots for a great customer experience