Summary

In this episode, the panel discusses the complexities and challenges surrounding telehealth services, particularly focusing on the regulations, compliance issues, and the evolving landscape of audio-only services. They explore the implications of recent legislative changes, the importance of understanding payer policies, and the need for careful navigation of telehealth guidelines to ensure compliance and effective patient care. The conversation also highlights the specific considerations for behavioral health services and the role of advanced beneficiary notices in the context of Medicare. In this conversation, the panel discusses the complexities of compliance in telehealth, emphasizing the importance of understanding the nuances between different insurance plans. They highlight the necessity of conducting internal audits to ensure adherence to regulations, especially with the Office of Inspector General's increased focus on audits in 2025. The discussion also covers the critical aspects of incident to services, stressing the need for proper supervision and documentation. The panel concludes with insights on optimizing revenue through better compliance practices.

Takeaways