Samuel Redman studies where crises and museums intersect, and he found that crisis moments rarely occurred in isolation, building into complex scenarios that museum security professionals need to help manage to keep the institution resilient and safe. In this episode of SM Highlights, learn how creative thinking and a broad perspective help museums manage financial, security, climate, and cultural challenges. Also, Yan Byalik, CPP, shares how the City of Newport News, Virginia, expanded and evolved its floor warden program to boost incident response capacity and preparedness.

How can you earn buy-in from reluctant or uninformed stakeholders about threat assessment programs, workplace violence, travel security, and more? In this episode of SM Highlights, hosted by Chuck Harold, Cornelis van Putten explains how changing terminology can change the lens through which non-security personnel can view and participate in threat assessments. Also, Mackenzie Grahek outlines how to build more inclusive and secure travel risk assessments that support at-risk employees, including women, minorities, and LGBTQ+ individuals.

This episode is sponsored by RaySecur (https://www.raysecur.com/)—Listen for an exclusive interview with CSO Will Plummer about how mail threats are evolving alongside workplace violence trends.

Security and environmental, social, and governance (ESG) priorities may seem like strange bedfellows, says Lindsay Whyte, but where boardrooms are concerned, security can enable advancement in ESG efforts and ESG can be a matter of life and death—especially in isolated locations with high-value resources. In this episode of SM Highlights, hosted by Chuck Harold, learn more about ESG as a crisis management tool.

Also, learn from Tonia Dudley from Cofense about how business email compromise (BEC) fraud is evolving to take advantage of business processes and routines and what it means for security professionals.

What role do empathy and “service from the heart” play in effective security missions? These approaches enable Alex Jadrich, manager of public safety, security, and emergency management at the Denver Zoo, to connect more successfully with his team, his customers, and his guests and drive a more positive interaction with the organization. In this episode of the GSX Daily podcast, Jadrich and host Chuck Harold discuss management approaches, de-escalation, and influence.

Want to learn more? Join Jadrich at GSX 2022 for his session, Why Security Organizational Administrators Need to Lead with Service from the Heart, on Wednesday, 14 September: https://gsx22.mapyourshow.com/8_0/sessions/session-details.cfm?scheduleid=55

Threats in the virtual world often effect threats in the real world—and vice versa, especially as more assets exist solely in the metaverse. GSX 2022 speakers Amanda Lewis and Scot Walker, PCI, join GSX Daily podcast host Chuck Harold to discuss how technology, artificial intelligence, and science fiction can create challenges and opportunities for security professionals. This episode was sponsored by Dataminr—exhibiting at GSX in booth #3825.

Learn more during Lewis and Walker’s GSX 2022 session, What Does Trust and Safety in Virtual Reality Really Mean?, on Tuesday, 13 September: https://gsx22.mapyourshow.com/8_0/sessions/session-details.cfm?scheduleid=68

Hospitals are often a “cesspool of stress,” says Marilyn Hollier, CPP, but that doesn’t mean security professionals can’t help relieve some pressure and improve outcomes for patients and staff. Here, Hollier joins the GSX Daily podcast—sponsored by Dataminr (https://www.dataminr.com/ )—to discuss her upcoming GSX 2022 session on healthcare security. Hospital security has been undergoing significant changes in recent years, and security leaders face rising cases of targeted workplace violence. But is the solution bringing more armed security officers onto healthcare campuses?

Join the discussion in the session Are Armed Police or Security Officers an Effective Solution to Preventing/Responding to Armed Violence in Hospitals? on Monday, 12 September, at GSX 2022: https://gsx22.mapyourshow.com/8_0/sessions/session-details.cfm?scheduleid=30

Bill Alford got tired over the years of people saying that security is a profit taker—it’s always stopping retailers from selling more. So, he started considering how to reclaim a sense of value for retail security and loss prevention by making it a team effort. Also in this episode of SM Highlights, sponsored by Salient Systems, host Chuck Harold discusses video surveillance infrastructure with Grant Cowan and why complex scenario planning can pay off with Anthony Hurley, CPP, PCI, PSP.

The use of technology on college campuses is expanding faster ever before, but that doesn’t mean that stakeholders’ expectations of privacy have shrunk. Michael Sink joins SM Highlights host Chuck Harold to talk campus security and privacy. Also in this episode, sponsored by RaySecur (https://raysecur.com/), Will Plummer discusses mailroom security and last mile threats, and Shelly Kozacek, CPP, shares guidance for security career switches and mapping a professional trajectory that works for you.

How can a global enterprise build security and business continuity capacity in their local branches? Develop credibility through listening and patience, says RC Miles with the AIDS Healthcare Foundation. That capacity paid off when conflict arose, he tells SM Highlights host Chuck Harold in this episode, sponsored by RaySecur (https://raysecur.com/). Also in this episode, Todd Sowinski from West Pharmaceutical explains how the organization has built out procedures and guidance to keep digital nomad workers safe and accounted for.

Bill Edwards, CPP, PCI, PSP, joins SM Highlights host Chuck Harold to discuss the synergy of military and commercial unmanned aerial systems (UAS) in combat in Ukraine and what it means for private security professionals, in terms of intrusions, cyberattacks, and more. Also in this episode, sponsored by NGS Films and Graphics, learn about the key findings of a survey into facility security, as well as how organizations can leverage robust security to exploit risks and gain a competitive advantage.