Russell Senger, Vice President of Community Development at The Beryl Institute, describes in this video the multiplicity of services focused on "improving the patient experience" and how they play out at the Institute's conference.

Some of the services that Senger includes in his overview are technologies for digital front doors, bedside devices, entertainment, and patient feedback, along with such low-tech services as valets and laundry. He points out that technology can integrate all these for seamless solutions, and that many have started to incorporate AI.

Learn more about The Beryl Institute: https://theberylinstitute.org/Health IT Community: https://www.healthcareittoday.com/