Seeking Scale

Seeking Scale

By Andy Baldacci and Craig HewittSociety & CultureBusinessTechnology
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Seeking Scale episodes

  • Onboarding Updates
    Craig and Andy talk about making progress by providing onboarding updates for new employees and customers.  Craig discusses improving the onboarding process and sequence for employees, which includes Sam, the new Head of Growth. He will start on Monday and brings senior-level experience generating revenue.   As for onboarding customers, Craig has had challenges. Once some ... Read more
    23 min
  • Onboarding Updates
    Craig and Andy talk about making progress by providing onboarding updates for new employees and customers.  Craig discusses improving the onboarding process and sequence for employees, which includes Sam, the new Head of Growth. He will start on Monday and brings senior-level experience generating revenue.   As for onboarding customers, Craig has had challenges. Once some ... Read more
    23 min
  • Community
    Craig and Andy talk about ways to build a community and drive engagement. Are their self-limiting beliefs holding back their businesses and resources from being successful and producing solid results? Things need to change to continue growing. What needs to change? Strategizing sales and marketing or products and services? Andy’s business has reached a revenue ... Read more
    36 min
  • Community
    Craig and Andy talk about ways to build a community and drive engagement. Are their self-limiting beliefs holding back their businesses and resources from being successful and producing solid results? Things need to change to continue growing. What needs to change? Strategizing sales and marketing or products and services? Andy’s business has reached a revenue ... Read more
    36 min
  • Support vs. Success, and Monitoring Runway
    Craig and Andy talk about the big picture of a content strategy for support and success. There’s a fine line between constantly creating content and making it simple for customers to find. It involves analytics, access, and ease of use.  Andy’s business is going well. There are ups and downs as always, but progress is ... Read more
    37 min
  • Support vs. Success, and Monitoring Runway
    Craig and Andy talk about the big picture of a content strategy for support and success. There’s a fine line between constantly creating content and making it simple for customers to find. It involves analytics, access, and ease of use.  Andy’s business is going well. There are ups and downs as always, but progress is ... Read more
    37 min
  • Do Fractional Teams Actually Work?
    Craig and Andy talk about getting out of the day-to-day business a little bit more to take an actual vacation, not a workation where they are stuck in a hotel room working while their family is having fun on the beach. Craig and Andy know they have to build up a team to take on ... Read more
    29 min
  • Do Fractional Teams Actually Work?
    Craig and Andy talk about getting out of the day-to-day business a little bit more to take an actual vacation, not a workation where they are stuck in a hotel room working while their family is having fun on the beach. Craig and Andy know they have to build up a team to take on ... Read more
    29 min
  • Onboarding Experiments
    Craig and Andy talk about experimenting with product marketing tools/apps to onboard and guide new hires and customers. It’s worthwhile, but takes time and money to try new ways to keep people engaged and enthusiastic.  Craig is feeling like a few more key people will round out things nicely at Castos, but the roles are ... Read more
    42 min
  • Onboarding Experiments
    Craig and Andy talk about experimenting with product marketing tools/apps to onboard and guide new hires and customers. It’s worthwhile, but takes time and money to try new ways to keep people engaged and enthusiastic.  Craig is feeling like a few more key people will round out things nicely at Castos, but the roles are ... Read more
    42 min

About Seeking Scale

From the publisher's feed

A podcast about growing a SaaS business to meaningful scale