Senior Care: Unscripted

In this episode of Senior Care Unscripted, hosts Craig Heatherly and Sara Johnson chat with Jack Mueller, Executive Director of Holy Cross Village. He reflects on his extensive career and shares the unique vision of Holy Cross Village at Notre Dame, initiated by Brother William Nan, and its emphasis on a warm, hospitable culture influenced by the Holy Cross brothers. Jack discusses the challenges faced in the industry, including staffing issues exacerbated by COVID-19 and the financial strains of new regulations. He offers advice to new operators, emphasizing the importance of trust, careful decision-making, and hands-on leadership. As he prepares for retirement, Jack expresses optimism about the future, inspired by the dedication and intelligence of new healthcare professionals.

In this episode of Senior Care Unscripted, Matt Euson, president of Euson Lindsay, shares his journey of the senior care industry by founding a company that focuses on creating home-like, intimate settings for residents. He discusses the challenges faced in financing and building their first facility, the impact of COVID-19, and the success of their unique model that prioritizes individual care and infection control. Eusin also delves into the importance of leadership development, the issues within the insurance and regulatory landscape, and the promising future of senior living geared towards personalized care.