این اپیزود در مورد ترسیم مسیر راه کاربر برای دریافت خدمات و رسیدن به هدف مشخص، است. چرا بهش احتیاج داریم و چطور میتونیم تولیدش کنیم.

در این اپیزود ما در مورد روش های اصلی شناخت کاربر و روش انتخابشون صحبت میکنیم.

Mehrnoush has been working as a product designer for over 6 years now. Her educational background includes a degree in Computer Software Engineering, which completed many years ago while she was in Iran. Initially, she worked as a software engineer for a few years, but she soon realized that she wasn't quite satisfied with her chosen career path. As a result, she began exploring her interests in photography and graphic design, eventually shifting her focus and working in a photography studio. After moving to Canada, she decided to pursue a creative career in the technology industry. Interaction Design seemed the perfect fit for her aspirations, so she enrolled in a diploma program for Interaction Design and Development (IDD). During her studies, she secured her first job as a UX designer, marking the beginning of her professional journey. Subsequently, she moved to the US to pursue a master's degree in Human Factors and Engineering. Throughout her career, she has gained experience in various industries, including aviation, the game industry, enterprise solutions, and finance. Her most recent employment was with Meta (previously known as Facebook), where she designed solutions for their enterprise tools. Currently, she is a senior product designer at a cryptocurrency company based in the US.

Miro board: https://miro.com/

Ontario Digital Service Standards and principles: https://www.ontario.ca/page/digital-service-standard 

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