The ladies are back and it’s a snotty one! Nicolena and Dakota talk about being sick while working an appointment based schedule, the lack of benefits in the service industry and a deep and interesting discussion about the world of coaching programs. Later, the two give you listeners some sneak peeks into future guests and regale us with tales from Florida and the school drop off line!

Every week we will feature a different service industry baddie- from waitstaff, to housekeeping, hairstylists, tattooers, retail, customer service, and everything in between. Each perspective is so important and these stories need told! Join us on an exciting, hilarious, terrifying, and (even sometimes!) heartwarming journey deep diving into the service industry. One nervous breakdown at a time!

follow us on instagram for more ⁠⁠https://www.instagram.com/servicebreakdownpod⁠⁠

Ace Hair love fest! Dakota and Nicolena are joined once again by Hannah France and we welcome our very own Tabatha Rader! Dakota provides the group with some service industry themed Never-Have-I-Evers and a Would-You-Rather. Everyone totally stays on topic the whole time!! (Heavy sarcasm obviously) Later in the episode, we get to know our yinzer alter egos! It is truly a hoot and a half.

Every week we will feature a different service industry baddie- from waitstaff, to housekeeping, hairstylists, tattooers, retail, customer service, and everything in between. Each perspective is so important and these stories need told! Join us on an exciting, hilarious, terrifying, and (even sometimes!) heartwarming journey deep diving into the service industry. One nervous breakdown at a time!

follow us on instagram for more ⁠⁠https://www.instagram.com/servicebreakdownpod⁠⁠

TW: Death, addiction

We needed a little catch up episode with juuuuust the two of us! We can make it if we try! Today Nicolena and Dakota discuss dealing with all that comes along with losing a family member, laughing through our traumas, income inconsistency, building community in the hair industry, the woes of working an appointment based schedule, and we introduce a new segment on the pod: WTF are you pissed off about today? Complaining is our love language! So if it’s yours too, you are cordially invited to join us for a little Kiki! 

Every week we will feature a different service industry baddie- from waitstaff, to housekeeping, hairstylists, tattooers, retail, customer service, and everything in between. Each perspective is so important and these stories need told! Join us on an exciting, hilarious, terrifying, and (even sometimes!) heartwarming journey deep diving into the service industry. One nervous breakdown at a time!

follow us on instagram for more ⁠⁠https://www.instagram.com/servicebreakdownpod⁠⁠

Dakota and Nicolena welcome local barber and comedian Shannon Norman to the pod! Together we (as intellectuals) have important discussions such as: how to achieve the best fart, the importance of being forklift certified, rebuilding clientele after a location change, why feet can be sexy, photo lab shenanigans, getting forcibly removed from Walmart and the positives of sobriety! If you make it to the end of this episode- you will likely laugh so hard you cry just like us. Enjoy responsibly!!!

follow us on instagram for more ⁠⁠https://www.instagram.com/servicebreakdownpod⁠⁠

Dakota and Nicolena interview Kate Clemons- owner of the beloved Pittsburgh bakery Brown Bear Bread Cafe. Kate talks about her job history, handling rapid growth in business, learning from amazing mentors, tipping culture, how her cafe got its name, and the importance of building and fostering community. 

It also wouldn’t be an episode of service breakdown if Nicolena and Dakota didn’t throw in some unhinged tidbits like being gaslit by accountants, trying to decode the sound of silence, and door dashing bluetooth vibrators. You know, just another Wednesday!

Every week we will feature a different service industry baddie- from waitstaff, to housekeeping, hairstylists, tattooers, retail, customer service, and everything in between. Each perspective is so important and these stories need told! Join us on an exciting, hilarious, terrifying, and (even sometimes!) heartwarming journey deep diving into the service industry. One nervous breakdown at a time!

follow us on instagram for more ⁠⁠https://www.instagram.com/servicebreakdownpod⁠⁠

An episode that has it all! Unauthorized bodily evacuations, butt slugs, rocks in places rocks don’t belong, nudity, craigslist weddings, motorcycles, art, photography, ego death, and psychedelics as a cherry atop this delicious conversation sundae.

Real talk though- Nicolena and Dakota chat with Alexa and Kurt Diserio abut creating for business and pleasure, their multiple successful artistic ventures, managing chronic pain, living in alignment, navigating burnout, and building community. We talked for over an hour and still wanted MORE!

This episode is a real treat!

follow us on instagram for more ⁠⁠https://www.instagram.com/servicebreakdownpod⁠⁠

Nicolena and Dakota are in their soft girl eras, so it was time for an episode that’s a little…. Wait for it… softer. <3 

We welcome Melissa Ludwig to the pod for an episode that is vulnerable, real, and raw- with a heavy focus on healing, sobriety, and mental health. 

We also sprinkle in a little line dancing, the multiple existential crises of our children, the devils lettuce, how birds aren’t real, throwing half eaten burgers, enneagram types, and why coming CORRECT to a restaurant is a non-negotiable. You will leave today’s episode feeling inspired and empowered- and we love that for you.

And at the very end of the episode we are left with one question- did we talk about chickpeas too much?

TW: Suicide, death, addiction.

Every week we will feature a different service industry baddie- from waitstaff, to housekeeping, hairstylists, tattooers, retail, customer service, and everything in between. Each perspective is so important and these stories need told! Join us on an exciting, hilarious, terrifying, and (even sometimes!) heartwarming journey deep diving into the service industry. One nervous breakdown at a time!

follow us on instagram for more ⁠⁠https://www.instagram.com/servicebreakdownpod⁠⁠

Our first guest! We *literally* talked until sundown! It's a loooong one because it's JUICY.

Listen in as Hannah regales us with some of her (honestly unbelievable) stories as a hairstylist of 12 years.

In addition- Nicolena, Dakota, and Hannah discuss various important topics such as: pubes, expanding your vocabulary, b0ners, stalkers, healing hair services, self love, R-E-S-P-E-C-T, and a whole lot of serendipity. And remember, babes: "Life is not about being the smallest version of yourself."

Every week we will feature a different service industry baddie- from waitstaff, to housekeeping, hairstylists, tattooers, retail, customer service, and everything in between. Each perspective is so important and these stories need told! Join us on an exciting, hilarious, terrifying, and (even sometimes!) heartwarming journey deep diving into the service industry. One nervous breakdown at a time!

follow us on instagram for more ⁠⁠https://www.instagram.com/servicebreakdownpod⁠⁠

Is this thing on? This was actually our first sit down chat to test if we even sounded okay... Different hair, different camera angles, same breakdown! A shorter one, but packed with goodies.

In this episode, Nicolena and Dakota tell the story of how they came into each other’s lives and discuss slime, 98 year old naked boobies, an on the job death, breastfeeding, trauma bonding, being kind to your servers, ramekins of drugs, bare handed poo and their current work environment… and it’s all connected somehow! Sound batshit? That’s because IT IS!

DISCLAIMER: This episode contains brief mentions of death and dying.

Every week we will feature a different service industry baddie- from waitstaff, to housekeeping, hairstylists, tattooers, retail, customer service, and everything in between. Each perspective is so important and these stories need told! Join us on an exciting, hilarious, terrifying, and (even sometimes!) heartwarming journey deep diving into the service industry. One nervous breakdown at a time!

follow us on instagram for more ⁠https://www.instagram.com/servicebreakdownpod⁠