In this episode we talk about 3 major trends that are shaping the service design field in the winter of 2016 / 2017. These trends have emerged as patterns from the last 10 episodes of the show.

The trends that we'll be discussing in this trend report are:

1. Artificial intelligent services

2. Democratizing Service Design

3. Doing the right thing

What do you consider the most important trend? Join the discussion and share your thoughts in the comments below.

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