Serviced Accommodation Secrets Podcast

Have you outsourced the running of your SA unit(s) to a management company?  If you have this should free up your time and keep your SA business and investment generating a profit for you while you do other things.  However, I’ve had many questions from R2SA business & property owners alike about what they do when the grey areas in the arrangement start causing issues.  Similarly, if you manage SA units for owners or R2SA operators, what exact level of service are you including?

This will help you get it right from the start!

For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

See omnystudio.com/listener for privacy information.

See omnystudio.com/listener for privacy information.

This awesome business woman from the world of SA, Moneesha Imrit Ludhor is the founder of KVM Serviced Accommodation Ltd and is the perfect guest to celebrate our 100th Podcast episode!!!

Moneesha operates a successful R2SA business in Peterborough, plus runs the guest house she converted to SA last year with her team including three VAs.

She is a shining example of a woman who replaced her substantial income from her high pressure corporate job, enabling her to spend precious time with her husband and young family, including her son who was born this summer.

Moneesha gives many insights into how she became successful in SA and how you can do the same, following her key learnings  and experience.

Massive thanks to this inspirational soul for joining me on this extra special episode!!

For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

See omnystudio.com/listener for privacy information.

See omnystudio.com/listener for privacy information.

As lock down continues in the UK, with our public health emergency caused by COVID 19, the ‘new normal’ now includes ‘NHS Test & Trace’ which is part the range of measures to track where COVID 19 has spread and enable us all as individuals to do the right thing to self-isolate if we’ve had contact with someone who has symptoms or a full case of the virus.

Here are details about the individual QR code we must display specific to our property, and info on the requirements to maintain records of guests staying in our properties, any other visitors, our housekeeping teams and maintenance people.  This must all be in accordance with GDPR too.

For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

See omnystudio.com/listener for privacy information.

See omnystudio.com/listener for privacy information.

Lots of SA operators in the community have been asking for help with revenue and basically becoming profitable, as things can be a struggle in lockdown.

Here are 11 points to guide you through steps to take - it can just take a few small adjustments to change this to start making money now instead.

For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

See omnystudio.com/listener for privacy information.

See omnystudio.com/listener for privacy information.

I was lucky to be presenting all about SA Business Systems at the online The Property Ladder with KMO Support monthly meeting.  Thanks so much to Kudirat Mojisola Olowosale for the privilege to share what we do and the benefits of SA systems.

With SA being hospitality as well as property, it’s really key to use systems to give your guests the best experience when they stay, while still remaining personal.

There were several questions I didn’t have time to answer in the end, so I thought it would help to answer these now.

For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

See omnystudio.com/listener for privacy information.

See omnystudio.com/listener for privacy information.

Kevin, known as The Property Soldier, runs successful serviced accommodation and property businesses with his partner Caroline Benson and he also enjoys sharing his knowledge as lead SA trainer at Progressive.

In this interview we hear how Kevin got into SA in the first place and his future goals, plus many gems of wisdom.

Kevin’s recent Amazon bestselling book Serviced Accommodation Success, is bursting with foundational knowledge about SA and features numerous achievements by new SA operators who've trained with him.

You can hear his valuable knowledge and thoughts on the opportunities out there now for those of us in SA.

For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

See omnystudio.com/listener for privacy information.

See omnystudio.com/listener for privacy information.

Episode 95 - Serviced Accommodation Secrets – Getting AA COVID-19 confident accreditation

We received our AA COVID-19 confident accreditation for our SA units this week, which is something that all SA operators can still apply for if you haven't already.

Here I go through what you need to do to receive this, plus thinking about communications with any overseas guests who’ve booked and need to self-isolate and how to prepare for their stay.

It’s not just to tick a box, it’s to ensure your SA unit is up to standard every time a guest is due to arrive, that you document what you do, and the property is sanitised.

We may have fallen into a sense of the ‘new normal’ being a bit more relaxed but it’s crucial that we continue to follow these strict steps to ensure your guests and your team are protected and as safe as possible.

For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

See omnystudio.com/listener for privacy information.

See omnystudio.com/listener for privacy information.

This is to help you manage the peaks and troughs in your SA business - we’ve gone into a really busy phase this week, and persistence is paying off, but these times have been challenging!

Some operators I know are really busy with weekend guests but we have a mix of bookings - contractors and now overseas guests who are working here but need to self-isolate, so we have some solid stays :)

If you’ve got patchy bookings and the indecision of lock down is affecting your business, just keep going doing all the right things and you’ll come through successfully.

For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

See omnystudio.com/listener for privacy information.

See omnystudio.com/listener for privacy information.

We’ve been working on a guest survey to find out what our guests really want, and what they’d love us to do more of and anything we could stop doing that would improve their experience staying at our serviced apartments.

This will be awesome to enable our guests to come back and have an even happier stay next time they book.

Along with other recent events, it made me think that a valuable exercise in our own lives could make all the difference too.

For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

See omnystudio.com/listener for privacy information.

See omnystudio.com/listener for privacy information.

With rent to SA, we have the chance to create brilliant, rewarding win:win relationships with our property owners whether you have SA houses or apartments in a block, or another niche type of SA unit!

We provide a valuable service to our guests which has been shown to weather the battering of lock down, particularly well, with the diverse needs of travellers and key workers.

With our economic climate uncertain, it is likely that we’ll have more landlords, freeholders and property owners who will benefit from our type of property management, so it’s a good idea to make plans to how you can do this too.

For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

See omnystudio.com/listener for privacy information.

See omnystudio.com/listener for privacy information.